Fix Auto UK - Fix Auto Yeovil Reviews 94

TrustScore 4.5 out of 5

4.5

West Hendford 147, BA20 2AH Yeovil, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have just found out that the tyre replaced by Fix Auto Yeovil was not the correct tyre for my vehicle and wasn’t even an EV rated tyre. However when I visited the workshop to query the tyre I was pu... See more

Rated 5 out of 5 stars

Great service, explained every aspect of the repair in detail. Work was completed to a high standard and in a short timescale and paintwork guaranteed.

Rated 5 out of 5 stars

Excellent service all round. Fix Auto were polite and professional, providing a speedy repair and keeping me up to date via phone call. My car was scraped by a colleague in my work car park - who acce... See more

Rated 5 out of 5 stars

The service was fantastic from start to finish! In fact so good I drove it back 15mins later for another estimate when someone decided to hit the other side of my car while I was parked at a petrol pu... See more


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • West Hendford 147, BA20 2AH, Yeovil, England, United Kingdom

  • 02392 662756

4.5

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class company

The whole experience was pretty perfect, both Joes were polite and efficient, the car was with them for only a few days more than expected ( no problem) and arrived back with us in perfect condition , I would heartily recommend this company to anyone

18 May 2026
Rated 5 out of 5 stars

Great customer service

Great service, explained every aspect of the repair in detail. Work was completed to a high standard and in a short timescale and paintwork guaranteed.

22 May 2026
Rated 4 out of 5 stars

I have just found out that the tyre…

I have just found out that the tyre replaced by Fix Auto Yeovil was not the correct tyre for my vehicle and wasn’t even an EV rated tyre. However when I visited the workshop to query the tyre I was put at ease by the manager and left satisfied

26 August 2025
Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Fix Auto were polite and professional, providing a speedy repair and keeping me up to date via phone call. My car was scraped by a colleague in my work car park - who accepted fault, and once instructed, they called me the next working day to arrange collection and I had my car back 1.5 weeks later. The repair looks to be excellent and i can't tell its not factory. They were very helpful on the phone an agreed to replace my headlight instead of buffing it out and were very fair and honest. Can't fault the service in any way.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Could not be more helpful

Could not be more helpful, honest, and professional.
I would thoroughly recommend this company.
Special mention to Joe and Irina who have been outstanding for their customer service.
Well done team, you get a massive thumbs up.

2 April 2026
Rated 5 out of 5 stars

I had an excellent experience with auto…

I had an excellent experience with auto fix. Their team was efficient, thoughtful, and incredibly supportive throughout the entire process. Everything was handled quickly and professionally, which made what could have been a stressful situation feel straightforward and manageable.
The staff were friendly, patient, and clearly committed to providing great customer service. They took the time to explain things clearly and made sure I felt supported at every step. It was genuinely a pleasure dealing with them.
I would highly recommend Auto fix to anyone looking for a reliable and customer-focused company.

27 February 2026
Rated 5 out of 5 stars

Excellent repair service

From start to finish they were friendly and professional. The work is excellent you could never tell there was any damage.

Overall - excellent

2 February 2026
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

Robert,

We appreciate you sharing your experience! We are happy to hear that you found our team friendly and professional and that you are pleased with the quality of our work.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Paint work with insurance

I am happy with the paint job that they did on my 2019 Black Mazda 6.The only issue I faced pickup of my car to the garage was very late, however they did an amazing job so I am ok with that.Thank you very much, Really appreciate it.

5 February 2026
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

Joyal Jose,

We're happy to hear you are pleased with the paint job on your Mazda 6! We appreciate your patience regarding the delay in picking up your car. Thank you for your positive feedback!

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Helpful staff with good communication

Helpful staff with good communication. Clear updates of when my car would be ready.

26 January 2026
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

Mary Parker,

We appreciate your positive feedback! We're so happy to hear that our staff was helpful and kept you updated on your car's repair.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Communication

Communication, courteous and efficient

28 January 2026
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

Mark Hodder,

We appreciate you taking the time to share your feedback, and we're so glad to hear about your positive experience with us.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Efficient friendly service keeping me…

Efficient friendly service keeping me informed about progress and delivering excellent repair before I expected return.

24 December 2025
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

Andy,

We appreciate you taking the time to leave us a 5-star review! We're so glad to hear you were pleased with our service.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Very good repairs carried out

Very good repairs carried out, good communication during repairs. Nice people to deal with

17 December 2025
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

Mark Harzzard,

We're happy to hear that you were satisfied with the repairs and our communication. We appreciate you taking the time to leave us feedback.

terry clemens, Fix Auto UK

Rated 4 out of 5 stars

Great work done to the car and took a…

Great work done to the car and took a week to do. very happy with the work thank you fix auto.

15 December 2025
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that you are very pleased with the work completed on your car. Thank you for your positive feedback and for choosing us!

terry clemens, Fix Auto UK

Rated 3 out of 5 stars

Despite having agreed time of arrival…

Despite having agreed time of arrival and date for collection with Branch Manager, car was not ready and Branch Manager was not present being out on car deliveries. I was initially advised to "come back later", when I said no and that we'd agreed a time, someone had to be found as no-one knew where the paperwork to release my car was kept. Then some plastic caps for under the dash-board had not been put back and were left on the passenger seat. Repairs seem to have been made competently, but release processes for car pick-ups definitely needs to be improved.

1 December 2025
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to share your experience. We are sorry that the vehicle wasn't ready at the agreed time and that the release process was not as smooth as it should have been. We'll address the issues to improve our pick-up service.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Great service was kept informed about…

Great service was kept informed about the progress of the repairs and the vehicle was ready as per the time scale agreed, The customer service provided by the garage staff was excellent

1 December 2025
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you were pleased with our service and that you were kept informed of the repair progress.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Kept me informed regularly on progress…

Kept me informed regularly on progress and made an excellent repair. Highly recommended.

1 December 2025
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that you were regularly informed and that the repair met your expectations. Thank you for your recommendation and positive feedback!

terry clemens, Fix Auto UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look