Fix Auto UK - Fix Auto Yeovil Reviews 

105
TrustScore 4.5 out of 5

4.4

West Hendford 147, BA20 2AH Yeovil, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Helpful professional service. Initial contact came super quickly after I submitted a claim, then car was picked up very promptly by a lovely friendly woman. I really appreciated the courtesy car, I... See more

Company replied

Rated 3 out of 5 stars

I cannot give a positive review as the only contact I had was an initial phone call from "Joe" for a few details, and a phone call to say my car was ready for pick up. I haven't received any report... See more

Company replied

Rated 5 out of 5 stars

A superb job. No sign of any previous damage whatsoever. A really great company to work with. Would highly recommend

Rated 5 out of 5 stars

fantastic experience start to finish. Massively impressed with the work carried out on my car. A particular shout out to Joe, Nathan and Ricky who were extremely eager to help and very friendl... See more

Company replied


Company details

  1. #21 of 36 best companies in Vehicle repair shop
  2. #10 of 17 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #32 of 62 best companies in Vehicle Repair
  5. #25 of 54 best companies in Car service

About Fix Auto UK - Fix Auto Yeovil

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • West Hendford 147, BA20 2AH, Yeovil, England, United Kingdom

  • 02392 662756

4.4

Excellent

TrustScore 4.5 out of 5

105 reviews

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4.4

All reviews

(105)

5,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I cannot give a positive review as the…

I cannot give a positive review as the only contact I had was an initial phone call from "Joe" for a few details, and a phone call to say my car was ready for pick up.
I haven't received any report of the damage to my vehicle or any works carried out. I haven't been involved in a traffic accident in my 40 years of driving, so, am unaware of the process.
My car looks as it did before the incident, so I have to assume it has been "fixed" , to which I am happy and grateful.
As I said, I cannot make any good/bad comments. Thankful to be back on the road.

25 June 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Evelyn Cowan ,

We appreciate you sharing your experience with us. We understand your concern about not receiving a detailed report of the damage and repairs, especially given this was your first accident. We are glad to hear that your car appears fixed and you are happy to be back on the road. We are always looking for ways to improve our communication process and will review our procedures to ensure we provide more comprehensive updates to our customers.

terry clemens, Fix Auto UK

Rated 1 out of 5 stars

Failure to complete the repairs

This repair shop did not attend to all the repairs, the rubbing sound I mentioned several times was not investigated. They claimed that the car was ready to collect, when I collected the car the rubbing noise was still evident

22 June 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Madeleine Santonna,

We sincerely apologize that the rubbing sound persists after your repair. we were aware of your concerns, We did a road test and believed that the issue was solved after the bumper was replaced correctly, we did not receive any communication of there being a problem and this review is the first we knew. I believe my team have been in touch to arrange an inspection, We would like to investigate this further to ensure your vehicle is in optimal condition. you have a lifetime warranty, Please contact us if you have any questions

terry clemens, Fix Auto UK

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

Tania Deacon,

Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you were pleased with our communication and service.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Helpful professional service :-)

Helpful professional service. Initial contact came super quickly after I submitted a claim, then car was picked up very promptly by a lovely friendly woman. I really appreciated the courtesy car, I got a phone call from a nice chap to say what work would be done & long it would take, and then my car was dropped back (a day later than I had hoped/requested as I had to miss a family meet up) looking wonderful and thoroughly cleaned on the inside too (it had been an appalling mess so that was fab!). I didn't have to do any chasing/ contacting/ messing about- it all went super smoothly. I'd happily recommend :-)

18 June 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

E Mc,

We're delighted to hear that our service was helpful and professional for you. We appreciate your kind words regarding our prompt contact, friendly staff, and the courtesy car. It's wonderful to know your car was returned looking fantastic and thoroughly cleaned. We're glad everything went smoothly.

terry clemens, Fix Auto UK

Rated 3 out of 5 stars

Good service

Need improve in custmer service

8 June 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Mathewkutty Thomas,

We appreciate your feedback. We are always working to improve our customer service.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

The car was booked in quickly and the…

The car was booked in quickly and the work was excellent. Staff were polite and efficient.

29 May 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Peter Marks,

We truly appreciate your kind words! We are delighted to know we exceeded your expectations with our service.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

First class company

The whole experience was pretty perfect, both Joes were polite and efficient, the car was with them for only a few days more than expected ( no problem) and arrived back with us in perfect condition , I would heartily recommend this company to anyone

18 May 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Marcus,

We are so pleased to hear that your experience was perfect and that your car was returned in excellent condition. We appreciate your kind recommendation!

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Great customer service

Great service, explained every aspect of the repair in detail. Work was completed to a high standard and in a short timescale and paintwork guaranteed.

22 May 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Mike,

We appreciate you taking the time to share your positive experience. We are delighted to hear you were happy with our service and the repair work.

terry clemens, Fix Auto UK

Rated 4 out of 5 stars

I have just found out that the tyre…

I have just found out that the tyre replaced by Fix Auto Yeovil was not the correct tyre for my vehicle and wasn’t even an EV rated tyre. However when I visited the workshop to query the tyre I was put at ease by the manager and left satisfied

26 August 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

STEVIE GREEN,

We appreciate you bringing this tyre concern to our attention. We are glad our manager could address your concerns and leave you feeling happy that the trye was satisfactory.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

The service was fantastic from start to…

The service was fantastic from start to finish! In fact so good I drove it back 15mins later for another estimate when someone decided to hit the other side of my car while I was parked at a petrol pump.

1 May 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Irene Atkins,

We're so glad to hear our service was fantastic! We appreciate you returning for another estimate despite the unfortunate incident.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Fix Auto were polite and professional, providing a speedy repair and keeping me up to date via phone call. My car was scraped by a colleague in my work car park - who accepted fault, and once instructed, they called me the next working day to arrange collection and I had my car back 1.5 weeks later. The repair looks to be excellent and i can't tell its not factory. They were very helpful on the phone an agreed to replace my headlight instead of buffing it out and were very fair and honest. Can't fault the service in any way.

10 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Yeovil

customer,

Thank you for your wonderful 5-star review! We are so pleased to hear that we could provide such excellent service. It's fantastic to know that the repair looks factory-new and that our team was helpful and professional throughout the process. We appreciate your kind words.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Car looking like brand new

Car looking like brand new. Excellent job.

15 April 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Stuart Mackenzie,

We're thrilled your car looks brand new! We appreciate your positive feedback.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Could not be more helpful

Could not be more helpful, honest, and professional.
I would thoroughly recommend this company.
Special mention to Joe and Irina who have been outstanding for their customer service.
Well done team, you get a massive thumbs up.

2 April 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Stephen page,

We are so happy to hear about your positive experience and appreciate your kind words. We are delighted that our team provided such excellent service. Thank you for your recommendation!

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Talks me through stuff I don't understand.

16 March 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Zaw Shinn,

We are so glad our team could clearly explain things for you. We appreciate your kind words!

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

I had an excellent experience with auto…

I had an excellent experience with auto fix. Their team was efficient, thoughtful, and incredibly supportive throughout the entire process. Everything was handled quickly and professionally, which made what could have been a stressful situation feel straightforward and manageable.
The staff were friendly, patient, and clearly committed to providing great customer service. They took the time to explain things clearly and made sure I felt supported at every step. It was genuinely a pleasure dealing with them.
I would highly recommend Auto fix to anyone looking for a reliable and customer-focused company.

27 February 2026
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Reply from Fix Auto UK - Fix Auto Yeovil

Zita,

We are so pleased to hear about your excellent experience with us. It's wonderful to know that our team's efficiency and support made a potentially stressful situation feel manageable. We appreciate you recognizing our commitment to great customer service. Thank you for your recommendation!

terry clemens, Fix Auto UK

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