Fix Auto UK - Fix Auto Yeovil Reviews 

119
TrustScore 4.5 out of 5

4.5

West Hendford 147, BA20 2AH Yeovil, England, GB


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Rated 4 out of 5 stars

Great repair of the car, which looks as good as before. A courtesy car was provided, which was great, but it was a bit grotty and hadn't had time to be cleaned before we used it, so a bit whiffy... See more

Rated 5 out of 5 stars

Helpful professional service. Initial contact came super quickly after I submitted a claim, then car was picked up very promptly by a lovely friendly woman. I really appreciated the courtesy car, I... See more

Company replied

Rated 5 out of 5 stars

Excellent service, repair greatly done. Careful and respectful team. I love very much the fact they collect and drop back my car. I am very happy for all and I highly recommend this company.

Rated 5 out of 5 stars

fantastic experience start to finish. Massively impressed with the work carried out on my car. A particular shout out to Joe, Nathan and Ricky who were extremely eager to help and very friendl... See more

Company replied


Company details

  1. #18 of 35 best companies in Vehicle repair shop
  2. #10 of 16 best companies in Car Body Shop
  3. #7 of 8 best companies in Vehicle Dent Removal Service
  4. #30 of 60 best companies in Vehicle Repair
  5. #26 of 55 best companies in Car service

About Fix Auto UK - Fix Auto Yeovil

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • West Hendford 147, BA20 2AH, Yeovil, England, United Kingdom

  • 02392 662756

4.5

Excellent

TrustScore 4.5 out of 5

119 reviews

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4.5

All reviews

(119)

5,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good repairs carried out

Very good repairs carried out, good communication during repairs. Nice people to deal with

17 December 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Mark Harzzard,

We're happy to hear that you were satisfied with the repairs and our communication. We appreciate you taking the time to leave us feedback.

terry clemens, Fix Auto UK

Rated 4 out of 5 stars

Great work done to the car and took a…

Great work done to the car and took a week to do. very happy with the work thank you fix auto.

15 December 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that you are very pleased with the work completed on your car. Thank you for your positive feedback and for choosing us!

terry clemens, Fix Auto UK

Rated 3 out of 5 stars

Despite having agreed time of arrival…

Despite having agreed time of arrival and date for collection with Branch Manager, car was not ready and Branch Manager was not present being out on car deliveries. I was initially advised to "come back later", when I said no and that we'd agreed a time, someone had to be found as no-one knew where the paperwork to release my car was kept. Then some plastic caps for under the dash-board had not been put back and were left on the passenger seat. Repairs seem to have been made competently, but release processes for car pick-ups definitely needs to be improved.

1 December 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to share your experience. We are sorry that the vehicle wasn't ready at the agreed time and that the release process was not as smooth as it should have been. We'll address the issues to improve our pick-up service.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Great service was kept informed about…

Great service was kept informed about the progress of the repairs and the vehicle was ready as per the time scale agreed, The customer service provided by the garage staff was excellent

1 December 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you were pleased with our service and that you were kept informed of the repair progress.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Kept me informed regularly on progress…

Kept me informed regularly on progress and made an excellent repair. Highly recommended.

1 December 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that you were regularly informed and that the repair met your expectations. Thank you for your recommendation and positive feedback!

terry clemens, Fix Auto UK

Rated 2 out of 5 stars

Whilst there is no fault with the work…

Whilst there is no fault with the work completed, the service received was appalling. It took 10 days for my car to be collected, no one kept me up-to-date about my vehicle repairs, car was not finished by completion date set and I was only informed of this when I phoned up and asked.

24 November 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the collection and that it took 7 days to come on site, communication and completion date. We'll review these points to improve our service. Thank you.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Yeovil logo

Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to share your wonderful experience with us. We are happy to hear that you were pleased with our service and communication.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

A very good service

A very good service, after a minor bump to the rear of my van i was contacted to arrange a suitable date. Vehicle was picked up from home. While the damage was being repaired i had phone calls to keep me informed of progress, and dropped of when completed. No fuss and the vehicle looks good as new. Thanks very much

10 November 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that the service was very good. It's great to know that we kept you informed and that you were pleased with the repair. Thanks very much for your positive feedback!

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Outstanding experience

Good, clear comnunications, clarity around approach, timely follow ups, polite, friendly and helpful. Honestly, some of the best customer service I've had in years. Sound like an old man...but...just like things used to be and should be. Text book really, thank you.

7 November 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We're happy to hear that you had such a positive experience! It's wonderful to know our clear communication, helpfulness, and timely follow-ups were so appreciated. Thank you for your kind words; we value your feedback.

terry clemens, Fix Auto UK

Rated 5 out of 5 stars

Superb workmanship.

Superb workmanship.
Kept me regularly updated.
Can't recommend Fix Auto Yeovil highly enough.

6 November 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

We appreciate you taking the time to share your positive experience! We're happy to hear that you were pleased with our work and communication.

terry clemens, Fix Auto UK

Rated 4 out of 5 stars

Accident Repair

Excellent repair and great communication. Took longer than I anticipated but had a courtesy car so no big issue.

20 October 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Edward Thomas,

We appreciate your feedback and are glad the repair and communication were excellent. We're happy you found the courtesy car helpful, even with the longer repair time.

Fix Auto UK

Rated 4 out of 5 stars

Great service but very difficult to…

Great service but very difficult to contact as phone calls go through to call centre and nobody answers

14 October 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Lisa Thornicroft,

We appreciate your feedback and are happy you were pleased with our service. We regret that you had difficulty contacting us, and we're working to improve our call center responsiveness. we have made changed only this week to our call waiting system to try to prevent some of these issues.

Fix Auto UK

Rated 5 out of 5 stars

Job well done

Car picked up and returned in good time. Great job done. Kept informed along the way.

30 September 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

S Morgan,

We're happy to hear that you were pleased with our service and that your car was returned promptly. We appreciate your positive feedback!

Fix Auto UK

Rated 4 out of 5 stars

Good repair but slow and minimal contact

I had a repair carried out recently. It seems the repair is good workmanship, and when I had contact with staff they were friendly and helpful.

Early on, I was contacted with updates every few days. However, over time these contacts became less and less frequent. When I tried to contact them, I will say that the phone would ring out more often than not.

9 October 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

CHRIS MERCER,

We appreciate your feedback and are glad the repair quality and staff interactions met your expectations. We regret the communication frequency declined and you had difficulty reaching us. We'll review our communication process to improve consistency. Thank you for bringing this to our attention.

Fix Auto UK

Rated 5 out of 5 stars

Excellent communication , quality service

Excellent communication, kept me updated all the way through. The quality of the repairs are exceptional even the smallest details were included. Very clean vehicle returned . Collection and return of the vehicle was an easy process. I have to say they made the process of having it fixed on insurance less stressful.

8 October 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Mrs Farrar,

We appreciate your positive feedback and 5-star rating! We're so glad to hear that you were pleased with our excellent communication and the quality of the repairs. It's great to know the collection and return process was easy and stress-free.

Fix Auto UK

Rated 5 out of 5 stars

Best service ever

Great work on the car. Very professional, great and timely communication. Very friendly staff and Manager.

6 October 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Thandiwe,

We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you were pleased with our team's work and communication.

Fix Auto UK

Rated 4 out of 5 stars

Auto Fix garage did a good job on my…

Auto Fix garage did a good job on my car. They are excellent and thorough however l was disappointed on the time they told me that they will take and the time they actually took and there was no communication.

25 September 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Benard Taenzana,

We're happy to hear that you think we did a good job. We appreciate your feedback and will address the communication and timing concerns you raised to improve our service. Thank you.

Fix Auto UK

Rated 5 out of 5 stars

Brilliant service

Friendly, informative and efficient

12 September 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

tracey,

We're happy to hear that you found our team helpful, knowledgeable, and quick. Thank you for your positive feedback!

Fix Auto UK

Rated 5 out of 5 stars

Quick turnaround and great level of care

Quick turnaround and great level of care

10 September 2025
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Reply from Fix Auto UK - Fix Auto Yeovil

Co,

We are happy to hear that you were pleased with our quick turnaround and attentive care. Thank you for your feedback!

Fix Auto UK

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