From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler... See more
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Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #24 of 53 best companies in Car service
About Fix Auto UK
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lyndale House, Ervington Court, LE19 1WL, Leicester, United Kingdom
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
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Very good service
Very good service kept me updated on the repairs of my car would highly recommend and all staff i have spoken to were very professional and very polite and the quality of the repairs are very high standard

Reply from Fix Auto UK
Really amazing service
Really amazing service. We were kept updated at all times and all planned timings were adhered too. Car was repaired well and beautifully valeted.
Would highly recommend this company

Reply from Fix Auto UK
Really friendly staff
Really friendly staff
Great communication
Everything was quick and made easy
Top work from the team
Top work from the team - well communicated by all and a very smooth process

Reply from Fix Auto UK
Very pleased with the way the repairs…
Very pleased with the way the repairs were handled. Kept up to date on the progress on a regular basis. Many thank for a smooth process where the accident was a less than happy experience.
Prompt assessment of the damage
Prompt assessment of the damage, to then getting it booked in and fixed. Good service throughout the process.

Reply from Fix Auto UK
Fix Auto Loughborough
The Customer Service team were really good, particularly Caris who booked my vehicle in for inspection and a repair service. Caris kept me informed at each step of the process along the way. The vehicle repair estimate and assessment was well executed and done in a very timely manner. Communication was consistent throughout the experience and the team was flexible and accommodating to my circumstance. All in all it was a good experience, I'd definitely use Fix Auto Loughborough again if and when required.

Reply from Fix Auto UK
Everything booked on time
Everything booked on time, communication during the the whole experience and Car communicated when ready to pick up.
I ran a little late on time to pick car up and informed Fix Auto and they stayed on late until I got there.

Reply from Fix Auto UK

Reply from Fix Auto UK
Great communication and service from…
Great communication and service from the whole team
Easy process to go through
Easy process to go through. Always had an update when I needed to contact them.
Very happy with the service provided to…
Very happy with the service provided to repair our vehicle. Was a delay in the repair but reasons and communication were good. Very happy with the completed work when car was returned.

Reply from Fix Auto UK
Polite and helpful, but not efficient
The staff were polite and very helpful and the repair was good. However, the first time I was told it was ready I drove an hour to collect it, and they'd scratched the repair when cleaning it and not done 2 of the 3 repairs required. Subsequently, I had another time of over an hour drive to collect the vehicle, for them to scratch it even worse when driving it out to me. On two other occasions, I was called and told it was ready to collect, then called back to be informed it wasn't and I'd have to wait more days. There was more that went wrong with communications, but the above is enough info, I think.

Reply from Fix Auto UK
They paint sprayed the boot lid of my…
They paint sprayed the boot lid of my car An excellent job. It looked like a new car. Very pleased. Would highly recommend

Reply from Fix Auto UK
Excellent service!
Excellent service, good repairing skill and there were no faults to be found.

Reply from Fix Auto UK
Amazing work and kept us informed…
Amazing work and kept us informed throughout the process, really pleased with the whole experience and everyone was really pleasant

Reply from Fix Auto UK
Great communication and reassurance…
Great communication and reassurance through the process. Explained all well. Car came back great and so clean.. am sure the kids will trash it again but for a dew days.. joy.

Reply from Fix Auto UK
Excellent service
Excellent service - professional, technically expert and compassionate and flexible in car collection/drop-off due to my personal circumstances with serious family illness caring responsibilities. Thank you so much.
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