From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler... See more
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Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #24 of 53 best companies in Car service
About Fix Auto UK
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lyndale House, Ervington Court, LE19 1WL, Leicester, United Kingdom
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
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From first phone call to last very fast…
From first phone call to last very fast friendly and great job done

Reply from Fix Auto UK
I was very happy with the service…
I was very happy with the service indeed. They were lovely and done a good job
Everyone I spoke to was polite
Everyone I spoke to was polite, informative and helpful from the moment they promptly picked up our damaged car to the moment it was returned. Not only that but they also liaised with the car hire company when they harassed us to return it. Cannot fault their customer service and the car looks brilliant too! Thanks guys.

Reply from Fix Auto UK
Fixed my car fast
Fixed my car fast, guy that delivered courtesy car was brand new. Can't fault..

Reply from Fix Auto UK
Good repair great reception service
Car looks brand new after being fixed
Car looks brand new after being fixed. Colour match is perfect and you would never be able to tell where the damage was to the car.

Reply from Fix Auto UK
Very helpful company and very pleased…
Very helpful company and very pleased with the work done. Very good communication with customer. Would recommend the company to anyone.
Excellent service
Excellent service , the team there were so friendly and professional. Everything was done with customer in mind and the repair was unbelievable. I cannot believe the work they did, far beyond my expectations.
Fast, easy, and hassle free service
I used FixAuto through my insurance company after a third party caused significant damage to the drivers side of my vehicle. From the initial contact from Marcus to the WhatsApp images requested, vehicle drop off, courtesy car (an impeccably kept Skoda Kamiq) and the final vehicle collection, the service has been second to none.
I was updated at every stage and even contacted when a repair they thought was accident related hadn’t been approved by my insurance so this could be rectified. Marcus and Amelia provided great customer service throughout.
Upon collection the cars repairs were explained in full, all of which were perfect and above what we expected.
Will definitely be returning for any future repairs!

Reply from Fix Auto UK
Job well done
First class service from day one when viewing damage, to collecting the car when the work had been fully completed.
Great communication
Great communication, very organised and helpful staff , the repair itself was done to a high standard and in a quick time frame.
Only negative was my car was not washed and cleaned which I would have expected to inspect the repair correctly.

Reply from Fix Auto UK
From contacting Admiral
From contacting Admiral, the contact From fixauto was extremely quick and easy to use, drop off was great, and the repair was done in only 3 days, well done

Reply from Fix Auto UK
Great experience with Fix Auto in Weston
Really pleased with the repair on my car. Lovely friendly staff and lots of updates throughout the process. Highly recommended.

Reply from Fix Auto UK
They Picked my car up on the Monday was…
They Picked my car up on the Monday was fixed by the Friday,damage wasn't major but difficult ,fetched my car and wow ,couldn't tell one bit my car had been hit ,really happy with the outcome thanks guys

Reply from Fix Auto UK

Reply from Fix Auto UK
Good-Quick to contact and arrange…
Good-Quick to contact and arrange uplift etc
Poor communication No idea re return of car even once they had seen it and ordered

Reply from Fix Auto UK
Five Stars for the Repair… and Their Patience! ⭐⭐⭐⭐⭐
They repaired my car brilliantly. The biggest challenge of the whole job wasn’t the repair, it was getting hold of me! I was impossible to contact for the quote, wasn’t home in time when they collected it, and wasn’t there when they dropped it back either. Despite me being an absolute nightmare customer, they never once made it feel like a problem. Fantastic service, great communication (when I actually replied!), and I’d happily recommend them. Guys - thank you. I’m sure my licence plate will be engrained in your mind for a while.

Reply from Fix Auto UK
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