Good overall. Only criticism is packing. Just wrapping a cardboard sleeve around a drill battery and then leaving it loose in a larger cardboard box isn't great, although it arrived unscathed.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good service- speedy delivery. Maybe my inexperience but I didn’t realise the hinges came in twin packs. Needed three for a shed door but ended up with six. I’ve checked back on the website and can’t... See more
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When ordering my product, my bank blocked my payment card (probably due to being in the Canary Islands at the time). I attempted the transaction again and it went through but I wasn’t sure if I had be... See more
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Order arrived within 24 hours. First class service, I could not ask for better. Fedex messed up as they sent the delivery confirmation to someone else, who turned up at our house asking for her parcel... See more
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Company details
- Tool shop
- also in
- DIY Store
- Drilling equipment supplier
- Electrical equipment supplier
- Hardware Accessories Store
- Home improvement shop
About Fixings Store
Written by the company
Welcome to Fixings Store, your one-stop destination for all your fixing and home improvement needs. We are an online business dedicated to providing fixings, power tools, hand tools and home improvement accessories. With a wide range of shopping departments and a commitment to customer satisfaction, we strive to be the go-to platform DIY requirements.
Our History
Born from our 20,000sq/ft premises in Ashford, we come from a business group with over 30 years of experience distributing fixings and construction consumables to some of the largest national infrastructure projects of recent times. We even manufacture our own goods such as drill bits, cutting discs and screws!
Our customer base is diverse, ranging from DIY enthusiasts to professional builders, contractors, and tradespeople. We serve homeowners and individuals looking to tackle home improvement projects, as well as construction companies and businesses in need of bulk fixing supplies. Our user-friendly website and streamlined ordering process make it easy for anyone to find and purchase the products they need with just a few clicks.
Our Values
At Fixings Store, we believe home improvement and the construction industry should not be at the cost of our planet. Energy usage, waste generation, air pollution, water consumption and habitat destruction are the adverse effects of building and renovations despite new regulations.
It’s our mission to bridge the gap between our customers and the environment by funding tree plants, carbon avoidance projects and renewable and nature-based projects with every order through our connected climate partners. Learn more about our current reforestation project here.
Our Vision
We have an ambitious vision for the next five years. Our goal is to establish ourselves as a leading and anchored name in the trade and home DIY sector, not only in the UK but also across Europe. We aim to be the go-to destination for individuals, businesses, and contractors seeking high-quality fixing products and services.
To achieve this vision, we are committed to providing some of the greatest buying and installation and tutorial guides available in the industry. We understand that navigating the world of fixings can be overwhelming, especially for those new to the trade or DIY projects. That's why we want to empower our customers with comprehensive guides that simplify the process of selecting, purchasing, and installing fixings. By offering expert advice and practical resources, we aim to enhance our customers' confidence and knowledge, ensuring they make informed decisions for their projects.
Why Fixings Store?
Written by the company
- You Shop = We Plant 🌳
- Many of us in Great Britain are worried about the impacts of climate change on future generations. Our reforestation commitment will connect our enthusiastic home renovators, contractors and tradespeople with the planet we build on, through simply shopping on our website.
- Your New Trusted (and experienced) Supplier
- Whilst we're a relatively new start-up digital business, we bring over 3 decades of experience and knowledge to our website and customers. In that time we've seen the market change with new techniques, practices and brands that have revolutionised the way the construction and DIY sector has operated.
Contact info
Technology House, Brunswick Road, TN23 1EN, ASHFORD, United Kingdom
- 01233 344940
- info@fixingsstore.com
- fixingsstore.com
4.3
Excellent
580 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fixings Store
Thanks very much for the feedback Scooter! Glad to hear the order arrived delivery and the product meets your expectations.
Have a great week and we look forward to serving you again.
All the best
Fixings Store
Reply from Fixings Store
Many thanks for the feedback Martyn! Glad to hear the price and delivery was to your expectations.
Have a great week and look forward to serving you again soon.
All the best
Fixings Store
Reply from Fixings Store
Thanks very much Ian - glad to hear the delivery and service was good!
Have a great week and we look forward to serving you again soon.
All the best,
Fixings Store
Excellent service and fast delivery
29 September 2025
Prompt delivery
1 October 2025
Reply from Fixings Store
Hi David, happy Friday!
Many thanks for your star rating and comments, we really appreciate it.
Have a fantastic weekend and we look forward to seeing you again soon.
All the best,
Fixings Store
Reply from Fixings Store
Thanks ever so much for the feedback and star rating, Mitchell.
Glad to hear you're happy with everything.
Have a fantastic weekend and we look forward to serving you again soon.
All the best,
Fixings Store
Excellent service and prompt delivery.
11 September 2025
Reply from Fixings Store
Trevor thank you so much for the feedback and 5-star rating. This helps us out so much and we're dead chuffed to hear you were pleased with the service.
Have a fantastic weekend and we look forward to seeing you again soon.
All the best,
Fixings Store
Reply from Fixings Store
Thank you so much for the feedback and star rating, Robert.
Glad to hear you were happy with the service - this is exactly what we're looking to achieve.
Have a fantastic weekend and we look forward to serving you again soon.
All the best,
Fixings Store
Great pricing with great service
9 September 2025
Reply from Fixings Store
Thank you very much for the feedback and chosen star rating, Mr Coleman. We really appreciate it.
Have a fantastic weekend and we look forward to serving you again soon.
All the best,
Fixings Store
Very competitive price and fast…
Very competitive price and fast delivery I will definitely be buying from them again.
8 September 2025
Reply from Fixings Store
Thanks ever so much for your star rating and feedback, Stuart!
Have a fantastic week and we look forward to serving you again soon.
All the best,
Fixings Store
Came on time
8 September 2025
Reply from Fixings Store
Thanks very much for your star rating and comments, Gary. Glad to hear your order arrived on time and you were pleased with the goods.
Have a fantastic week. And we look forward to serving you again soon.
All the best,
Fixings Store
Great price quick delivery many thanks
Great price quick delivery many thanks, happy customer 👍
7 September 2025
Reply from Fixings Store
Thanks ever so much for your feedback and star rating, Sc!
Great to hear you were pleased with the price and delivery.
Have a fantastic week ahead and we look forward to serving you again soon.
All the best,
Fixings Store
Bare Dewalt jigsaw
Very good website with numerous choices for all.
Prices are competitive and suitable for all budgets. Very pleased with the quality of item (bare Dewalt jigsaw).
Only used twice but happy with how it feels and operates.
6 September 2025
Spit pulsa nail gun
Excellent communication fast delivery easy to deal with , all in all a very positive experience . I would recommend this company to my colleagues and friends
8 September 2025
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