Fixmysite.com Reviews 211

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This is the second time we have used Fixmysite.com to repair our site. In this case the site had suffered an aggressive virus attack and was completely disabled. These guys are amazing, communication... See more

Company replied

Rated 5 out of 5 stars

Fixmysite gave me good advice in dealing with an old WordPress site with multiple problems. Their persistence saw it through to an affordable and effective conclusion. They are always polite and exp... See more

Company replied

Rated 5 out of 5 stars

FixMySite keeps the Lobby School able to serve its customers by maintaining its WordPress website. And when new problems at times arise they quickly and effectively solve them. Greatly appreciated and... See more

Company replied

Rated 5 out of 5 stars

Literal super heroes! Halloween was scary in deed!! My hosting company did not know what was wrong with my site, then they went radio silence. They did scans on malware, and phishing...but it was... See more

Company details

  1. Website designer
  2. IT support and services

Written by the company

We fix WordPress issues right away. On-demand website support for quick fixes, small changes, migrations, speed optimization, malware removal, and redesigns. Fixed or 100% money-back guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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Rated 5 out of 5 stars

Super Fats Fix

Very quick response to my query about my problem. Giving access to my website was super quick and easy. My problem was fixed quickly and without fuss allowing me to get back in business in a few days. The fees are also very reasonable.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

They were very helpful and it was a…

They were very helpful and it was a straightforward experience. I was very apprehensive to let anyone onto my website however I knew it needed to be fixed. After this experience I feel very comfortable using their services again should I have any problems.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

It's a little scary handing over control of your site to a stranger on the Internet, but FixMySite made it so easy. They provided secure channels to send sensitive data; communicated consistently and clearly, so I was always aware of what's happening; and most importantly, did a fantastic job cleaning up my hacked website. I recommend them without reservation.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

It's great to deal with an honest and…

It's great to deal with an honest and positive company and Fixmysite are just that. They offer a 'no-fix, no-pay' service that gives you the confidence to put your website issues in their hands in the first place and then........ they fix your site! Extremely competitively priced and obviously very capable, I recommend them highly.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Very fast, friendly and superior service!

Very fast, friendly and superior service!
The staff are super friendly and are great communicators. They are very quick to respond to messages and just as quick to fix problems. I will definitely be using them in the future. Thanks so much!

15 December 2023
Unprompted review
Rated 5 out of 5 stars

I have a WordPress site that is 8 yrs…

I have a WordPress site that is 8 yrs old and there were several issues beyond my abilities to fix that made the mobile site a mess. Mauro and his team addressed my issues and were successful at correcting all the problems. They responded promptly and were thorough and made me feel like someone was there working with me. I was also very pleased with the fee. It was very reasonable for the amount of help I received. I highly recommend fixmysite and wouldn’t hesitate to call them again should any other problems turn up.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

I've been using FixMySite for close to…

I've been using FixMySite for close to a year now on numerous client sites. They are a pleasure to work with! I have peace of mind knowing that they will be able to assist with client sites and fix any issues efficiently and professionally. I've had excellent customer service every time I've used them. Highly recommend!

30 November 2023
Unprompted review
Rated 5 out of 5 stars

This was an excellent service; fully recommend

This was an excellent service and fully recommend. They responded quickly and restored my website very fast. Once the website was operational they, have checked with me repeatedly until the full site was back to its original layout and format. Any further changes needed were done promptly and with great competence. I fully endorse this service.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Literal super heroes

Literal super heroes! Halloween was scary in deed!!

My hosting company did not know what was wrong with my site, then they went radio silence. They did scans on malware, and phishing...but it was a more nuanced issue regarding a plugin conflict and I was missing interviews and recruiters trying to see my site. Luckily they fixed it in time for my interview tomorrow I am forever thankful and anytime I run into a jam... I am calling FixmySite Mauricio & Alex teamed up to solve a tricky issue to find and fix. THANK YOU!!

31 October 2023
Unprompted review
Rated 5 out of 5 stars

It Began with a Sitemap Error!

My sitemap had a error and it turned out I had a virus from being hacked. I had no clue how to fix the problems. Mauro and his team responded first thing in the morning and by the afternoon my site was running correctly again and was clean! I couldn't be more thankful. It is a vulnerable position to have your website not run correctly and then to trust someone else with your credentials to fix it. I am very thankful they fixed my website. I am glad I found a company I can trust to help me when I need them!

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Much needed support that fixed issue quickly.

It was nice to be able to reach out to someone that had skills that greatly surpassed mine to be able to figure out whatever wonky bs was going on. I greatly appreciate having this resource. I was extremely stressed, and this case was handled in a very timely manner and closed out with it completely fixed in less than 24 hours.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! My site was completely broken and affected by malware and they fix it in a couple days. Great support! Very reliable and responsive.

21 October 2023
Unprompted review
Rated 5 out of 5 stars

I cannot express enough how thrilled I…

I cannot express enough how thrilled I am with FixMySite! This company truly deserves the title of the best WordPress Site IT firm out there. We were facing a major issue on our website that seemed impossible to solve. We had already tried multiple other firms, but none of them could even understand the problem, let alone fix it. That's when we stumbled upon FixMySite, and let me tell you, it was a game-changer.

From the moment we reached out to them, their team was incredibly responsive and eager to help. They listened attentively to our concerns and quickly went to work to find a solution. And let me tell you, they didn't disappoint! Within just a couple of days, they had not only identified the anomaly but also fixed it completely. Our website was up and running smoothly again, as if nothing had ever happened.

Now, let's talk about the price. Most IT firms charge exorbitant amounts for their services, leaving small businesses like ours struggling to afford them. But FixMySite took a different approach. Their prices were incredibly reasonable and fair, especially considering the level of expertise and efficiency they provided.

I can't stress enough how grateful we are for finding FixMySite. Their team's professionalism, expertise, and commitment to customer satisfaction truly set them apart from any other IT firm we have ever worked with. If you're experiencing any issues or need any fixes for your website, I HIGHLY recommend giving FixMySite a call. Trust me, you won't be disappointed!

11 October 2023
Unprompted review

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