I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... See more
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I Have Spoken to Sharon from the customer’s service department this morning. She was very patient, kind and very pleasant during my conversation with her. She answered all my queries very politely & p... See more
Amazing service and very reasonable price .Actually I was with different company and my friend recommended to me flag insurance.So I called them And staff was jasmina and she was lovely lady speak... See more
Company replied
Had to call Flag to verbally sort insurance as I did things online, spoke to Claire today and OMG what a fantastic help. She sorted all things out for me that I had no clue what to do. Fantastic help... See more
Company details
Written by the company
Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.
Contact info
98 Liverpool Road, L37 6BS, Formby, Liverpool, United Kingdom
- 01344 452233
- flaginsurance.co.uk
4.8
Excellent
739 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I would like to strongly Recommend Flag insurance broker
I spoke with momina, such a kind lady helped me a lot and Renewed my policy very Quickly thanks a lot momina , I strongly recommend flag insurance.
20 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I spoke with Miss Melody who had been…
I spoke with Miss Melody who had been extremely, extremely helpful lady. She went extra miles with my queries. I had similar questions to her colleague last night and barely got any help.
Melody helped me to take right decisions about buying a vehicle which involves thousands of pounds. I believe she is a GEM for any company in CS position. I wish her very best luck in coming days
20 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Very helpful and satisfying
Very helpful and satisfying
Renewed my policy with you for another year.
19 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I have been with Flag Insurance Brokers…
I have been with Flag Insurance Brokers Ltd for two years now, and their service remains commendable. The staff, including Sharon, Shiraz, and Mr. Alain, consistently offer excellent customer care and professionalism. They handle queries efficiently and explain everything clearly, providing great value for money. Overall, their service is reliable and brings peace of mind. Highly recommended!
9 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
She was really helpful and understanding
She was really helpful and understanding
14 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Hi it was great lady wich I spoke…
Hi it was great lady wich I spoke today to renew my policy good service
13 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Very helpfull
11 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I had an outstanding experience working…
I had an outstanding experience working with Sheeran at Flag Insurance! From start to finish, she went above and beyond to assist me with all my questions and concerns. Her knowledge of the insurance products was impressive, and she explained everything clearly and patiently, ensuring I fully understood my options. Sheeran was quick to respond, attentive, and genuinely cared about finding the best solution for my needs. I felt supported and valued as a customer. If you're looking for top-notch customer service, Sheeran is the best! Highly recommend Flag Insurance, thanks to her dedication and professionalism
8 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Explained very well and helpful
Explained very well and helpful
Very good customer service
7 November 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
What a brilliant brilliant man Mr Allan…
What a brilliant brilliant man Mr Allan Great Help all way through could not Thsnk Him enough what a guy Thank You very much for All the Help .
31 October 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Flag
Miss Melody is always professional, polite and efficient.
Prices have increased this year but I stay with Flag due to the customer service. Miss Melody especially is a credit to the company.
30 October 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Great service
The lady was extremely helpful and very knowledgeable in providing the insurance information and services
30 October 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
I have been with flag insurance for the…
I have been with flag insurance for the last 7 years and find it to be a reasonable company price wise. As others are more expensive. Also heart customer service and support.
29 October 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Really great with flag insurance
Really great with flag insurance, the quote was exactly as the website stated, which was a very refreshing change. I personally added on one other thing to be covered on the policy. They are not pushy like some agents explained everything in detail. I personally get fed up with quotes online then once you contact them all of a sudden it’s gone up a few hundred pounds.
I would definitely suggest if you are looking for taxi insurance give them a try. Alan was really good, clear and concise and all being well after this nice experience will be using them again next year for definite.
25 October 2024
Unprompted review
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
Reply from Flag Insurance (Brokers) Limited
Hello,
Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.
Kind regards,
Tom
Manager.
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