I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... See more
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I Have Spoken to Sharon from the customer’s service department this morning. She was very patient, kind and very pleasant during my conversation with her. She answered all my queries very politely & p... See more
Amazing service and very reasonable price .Actually I was with different company and my friend recommended to me flag insurance.So I called them And staff was jasmina and she was lovely lady speak... See more
Company replied
Had to call Flag to verbally sort insurance as I did things online, spoke to Claire today and OMG what a fantastic help. She sorted all things out for me that I had no clue what to do. Fantastic help... See more
Company details
Written by the company
Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.
Contact info
98 Liverpool Road, L37 6BS, Formby, Liverpool, United Kingdom
- 01344 452233
- flaginsurance.co.uk
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A wonderful service by Miss Sheryl from…
A wonderful service by Miss Sheryl from Flag Insurance I am using them since 2013 .
Thank you.
Excellent and helpful service
Excellent and helpful service. Well done guys and thanks
Great service
Great service, easy support and friendly people.
Today I spoke with Adriana and she sorted out all my concerns with very kind and polite manners.
Its fantastic service by Sharon and she…
Its fantastic service by Sharon and she was so helpful and caring..she provided everything I needed for my insurance..looking forward to renew again soon with you...
Thank you very much
Thank you very much. Your advisor Sharon was very helpful and competent. Just brilliant!
Shiraze from flag insurance was ver…
Shiraze from flag insurance was ver helpful, patient and understandable.
Thank you.🙏
Been with flag for many years best…
Been with flag for many years best company around never fail to beat competitors on prices and very well trained and professional staff.
forgot the name of the lady who helped me changing the vechile on policy made the process very smooth by asking all the necessary questions 10/10
It was amazing experience the she was…
It was amazing experience the she was very calm and patient and help me a lot thank you very much for everything

Reply from Flag Insurance (Brokers) Limited
Really helpful team
Really helpful team, spoke with Sharon in the morning for my renewal, Really helpful lady.explained everything and gave me a really good quote which i bought instantly. Thanks alot Sharon. Will definitely recommend to friends

Reply from Flag Insurance (Brokers) Limited
I was dealt with Ms Adryanna S today…
I was dealt with Ms Adryanna S today with an account query whom I can not praise enough. I have deleted with every private hire insurance company and it really was so refreshing to speak with someone so straight forward, HONEST! and to the point as apposed to all the Ponzi scheme artists in the insurance industry we are all so becoming used to. From the bottom of my heart May God bless your beautiful soul always Ms Adryanna S ! You have restored my faith with regards to dealing with insurance companies for now and I promise to come back to Flag insurance next year and to say with them until such time you are still employed there. 🙏🏻 stay blessed and please continue to be yourself in this shark infested industry. Amrik

Reply from Flag Insurance (Brokers) Limited
Sheron was really helpful to explain…
Sheron was really helpful to explain about the cover of insurance. last two weeks she was reminder me about my insurance renewal as well she given me really good question for my insurance. I'm really happy for her professionalism. Thanks

Reply from Flag Insurance (Brokers) Limited
Just spoke to an adviser on flag…
Just spoke to an adviser on flag insurance who was so wonderful to talk to understood everything I was wanting and advised me on few things that made a world of a difference. Need more people like her everywhere.

Reply from Flag Insurance (Brokers) Limited
good service and helpful advice and…
good service and helpful advice and help you understand better

Reply from Flag Insurance (Brokers) Limited
Sheeraz at Bracknell branch is 10/10…
Sheeraz at Bracknell branch is 10/10 very helpful and informative what a gem he is thank you sheeraz 👍

Reply from Flag Insurance (Brokers) Limited
Very good customer services and…
Very good customer services and excellent communication but connected with Haven Insurance. You can count on them.

Reply from Flag Insurance (Brokers) Limited
Nice experience …
The flag insurance staff was very helpful and courteous.

Reply from Flag Insurance (Brokers) Limited

Reply from Flag Insurance (Brokers) Limited
Carol was very polite and informative.
Carol was very polite and informative.
The change of policy was a very smooth transition.
Always a good service by flag insurance.

Reply from Flag Insurance (Brokers) Limited
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