Flag Insurance (Brokers) LimitedReviews 

739
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 4 out of 5 stars

I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... See more

Rated 5 out of 5 stars

I Have Spoken to Sharon from the customer’s service department this morning. She was very patient, kind and very pleasant during my conversation with her. She answered all my queries very politely & p... See more

Rated 5 out of 5 stars

Amazing service and very reasonable price .Actually I was with different company and my friend recommended to me flag insurance.So I called them And staff was jasmina and she was lovely lady speak... See more

Company replied

Rated 5 out of 5 stars

Had to call Flag to verbally sort insurance as I did things online, spoke to Claire today and OMG what a fantastic help. She sorted all things out for me that I had no clue what to do. Fantastic help... See more

Company details

  1. Insurance broker
  2. Commercial Insurance Company
  3. Cab insurance company

Written by the company

Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(739)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, easy support and friendly people.
Today I spoke with Adriana and she sorted out all my concerns with very kind and polite manners.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Been with flag for many years best…

Been with flag for many years best company around never fail to beat competitors on prices and very well trained and professional staff.
forgot the name of the lady who helped me changing the vechile on policy made the process very smooth by asking all the necessary questions 10/10

6 January 2025
Unprompted review
Rated 5 out of 5 stars

It was amazing experience the she was…

It was amazing experience the she was very calm and patient and help me a lot thank you very much for everything

31 December 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Really helpful team

Really helpful team, spoke with Sharon in the morning for my renewal, Really helpful lady.explained everything and gave me a really good quote which i bought instantly. Thanks alot Sharon. Will definitely recommend to friends

20 December 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

I was dealt with Ms Adryanna S today…

I was dealt with Ms Adryanna S today with an account query whom I can not praise enough. I have deleted with every private hire insurance company and it really was so refreshing to speak with someone so straight forward, HONEST! and to the point as apposed to all the Ponzi scheme artists in the insurance industry we are all so becoming used to. From the bottom of my heart May God bless your beautiful soul always Ms Adryanna S ! You have restored my faith with regards to dealing with insurance companies for now and I promise to come back to Flag insurance next year and to say with them until such time you are still employed there. 🙏🏻 stay blessed and please continue to be yourself in this shark infested industry. Amrik

18 December 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Sheron was really helpful to explain…

Sheron was really helpful to explain about the cover of insurance. last two weeks she was reminder me about my insurance renewal as well she given me really good question for my insurance. I'm really happy for her professionalism. Thanks

9 December 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Just spoke to an adviser on flag…

Just spoke to an adviser on flag insurance who was so wonderful to talk to understood everything I was wanting and advised me on few things that made a world of a difference. Need more people like her everywhere.

6 December 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

good service and helpful advice and…

good service and helpful advice and help you understand better

6 December 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Sheeraz at Bracknell branch is 10/10…

Sheeraz at Bracknell branch is 10/10 very helpful and informative what a gem he is thank you sheeraz 👍

4 December 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Very good customer services and…

Very good customer services and excellent communication but connected with Haven Insurance. You can count on them.

14 February 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Nice experience …

The flag insurance staff was very helpful and courteous.

28 November 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Great service by Sharon Tunney

Great service by Sharon Tunney

26 November 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

Rated 5 out of 5 stars

Carol was very polite and informative.

Carol was very polite and informative.
The change of policy was a very smooth transition.
Always a good service by flag insurance.

25 November 2024
Unprompted review
Flag Insurance (Brokers) Limited logo

Reply from Flag Insurance (Brokers) Limited

Hello,

Thank-you so much for taking the time to leave a review. We really do appreciate your feedback.

Kind regards,

Tom
Manager.

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