AWFUL! DO NOT USE!!! If I could put 0 stars I would. Took an order on 17th March for a friends little boys birthday present and still received nothing, including zero responses to any of my queries on... See more
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See what reviewers are saying
First time we used this site so waited anxiously for delivery. We were kept informed all way along line and delivery was spot on by Evri! The Barbie Camp set price was a few £’s lower than Prime even... See more
We ordered from these people and the price and produce were excellent. However they use Evri, a dreadful courier in our experience, who left the package on the front step at the front of our front gar... See more
I ordered a fnaf advent Calendar on Black Friday weekend and was concerned it wouldn’t arrive before 1st December. I emailed Flare direct to chase up my order and Joe got back to me very quickly and a... See more
Company details
Written by the company
The UK's Favourite Online Toy Store
Contact info
United Kingdom
- flaredirect.co.uk
3.7
Average
79 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
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Great toys and fantastic customer…
Great toys and fantastic customer service. Thank you.
28 January 2023
Unprompted review
The picture of fireman sam is different…
The picture of fireman sam is different from the fireman Sam that you sent me!
10 January 2023
First time we used this site …
First time we used this site so waited anxiously for delivery. We were kept informed all way along line and delivery was spot on by Evri! The Barbie Camp set price was a few £’s lower than Prime even allowing for delivery (only £1.95) and item was in excellent condition even though sellotape signs it had been previously opened. Will definitely look to use this company again.
19 January 2023
prompt delivery
prompt delivery. Easy access to website. As it is a christmas present not tried it out.
Good price.
28 November 2022
Easy to order and kept up to date with…
Easy to order and kept up to date with delivery information
23 November 2022
Amazing little company
Amazing little company, went completely out of their way to ring me to offer assistance.
28 November 2022
Fast delivery and with tracking codes
Fast delivery and with tracking codes. Great thanks
11 November 2022
Toy for grandchildren
Googled my product and it was £30 cheaper at Flare Direct. I was a bit sceptical because of the price but I got an email straight away and another a few days later to say it was on the way. It was exactly as I expected. Thank you so much.
11 October 2022
Quick delivery well packaged item.
20 October 2022
Lovely quality
Lovely quality. Great size. Wasn’t disappointed at all. Will use this shop again
1 November 2022
Amazing customer service after I…
Amazing customer service after I foolishly ordered the wrong item for my son. As as I confirmed the order I realised and contacted them via chat. They were very helpful and explained they were expecting a delivery the next day which may include the item I did want. I had an email the very next day following the delivery. Incredible helpful and understanding, will definitely use this business again in the future.
31 October 2022
Unprompted review
Ordered some toys for my kids
Ordered some toys for my kids, good packing and very good communication
Will be buying again
21 October 2022
Unprompted review
Easy to order from start to finish
Easy to order from start to finish. Delivery was swift !
10 October 2022
Ordered some toys for my kids birthday
Ordered some toys for my kids birthday, came in a timely fashion and was kept up to date every step of the way. Would recommend.
13 September 2022
Unprompted review
Thank you so much
Thank you so much. Great customer service and quick delivery. Item perfect as described. Thanks again.
27 September 2022
Quick turnaround and product was…
Quick turnaround and product was exactly as described. Will be buying again when the kids are hassling me!
23 April 2022
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