Impossible to get hold of on Mobile or Telephone. We have been wanting to purchase the wellies of these guys. Complete waste of time.
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See what reviewers are saying
Ordered on the 27th december for my sons birthday, waited a week and never heard anything then got a dispatch email then another to state it was in transit then now an email saying refunded! No explan... See more
TERRIBLE SITUATION BAD COMPANY ORDERED FOR A FESTIVAL SOME 8 DAYS BEFORE PROMISED 1-3 DAYS DELIVERY VIA EMAIL...BUT GUESS WHAT ? DID NOT ARRIVE ...ROYAL MAIL TRACK NUMBER IS A JOKE AS THEY SAY ON THE... See more
Do not use this company. I bought a pair of Flashez Black LED Kids Shoes. They appeared OK but did not fit and were returned recorded delivery. They were delivered and signed for on 15 October, it is... See more
Company details
Information provided by various external sources
Light up Trainers, Flashing LED Shoes, Clothing, Caps, Festival Accessories, UK BRAND, Glow in the Dark, Kids and Adults Sizes, Free UK Delivery ,Flashez Brand, Flash Wear is leading company in all things LIT and Footwear, Shop Now,
Contact info
You had one job. Courtesy.
I'd ordered a pair of trainers for my wife, but unfortunately she was displeased with them, as the trainers were clearly low-quality OEM rebranded shoes from china (you can find these on ebay). They had very dull lighting and an annoying charge time, a stark contrast to the light-up trainers she bought herself off amazon for considerably cheaper. This is fine - you sell what you sell, and selling tat at inflated prices is not what annoyed me.
What infuriated me is that I'd sent the shoes back out of my own pocket, and despite numerous emails and multiple proof-of-return receipt photos with tracking number that showed the trainers had reached their destination - the customer support and the sales team that I'd both looped into the emails continued to blank me for weeks.
In the end I had to take my case to PayPal claims and open a case via the Resolution Centre. What angered me further is that Flashwear tried to shut my case down, however the PayPal employee I spoke to let me know that their behaviour has been unacceptable and he's escalated my issue to PayPal business.
Great brand for buying light up shoes…
Great brand for buying light up shoes from, saw them at creamfields last year and got some awesome glasses
Beautiful
Albeit a late delivery, probably more to do with royal mail but I have the high tops and am super impressed, so much so that I bought two more pairs for my other children. They're going to be so excited...
Boot is good quality for the price.
Happy customer
Kids shoes with no customer support
Do not use this company. I bought a pair of Flashez Black LED Kids Shoes. They appeared OK but did not fit and were returned recorded delivery. They were delivered and signed for on 15 October, it is now 5 November (20 days) and so far there has been no communication from Flash Wear inspire of sending emails to the contact address. On this level of customer support I cannot recommend this company to anyone. I have checked the box below, I hope Flash Wear take notice in which case I may revise this review.
WOW WOW WOW
I ordered two pars of shoes for both my boys for Christmas I was a bit sceptical at first thinking how will they look, will my boys like them. I placed my order then the next day they came (WOW THAT'S FAST) I opened them had a look I liked them but my boys love them I had to show them. So thank you flash wear you have made Christmas for my boys.
DO NOT SHOP THERE
I ordered 4 pairs of LED shoes with 3 shutter LED wired glasses and I received 3 pairs of shoes in wrong sizes and one of the glasses was missing as well. Contacted them and they asked me to return the wrong item first. When I did that and paid for the post they told me that they have not got any shoes in stock and as a gesture they will send us a few more of the wired glasses. 2 weeks gone and I still even have not received my money back from them and they do not care to answer my emails...
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