Flatmates.com.au Reviews 

Terrible customer service! Paid for upgrade and they left my ad on pending for a day but then refused to ad a day to my account. Will wasn't helpful at all! Never again.

Okay so I think the premise of the app is great ie. finding a flatmate/your future accommodation... but execution wise not so much. If you find a flat/house you like and therefore reach out to the person advertising it, unless you have the paid version, it won't send your message for 14 days... in a nutshell, that property will very very likely be gone before your message even goes through. This drove me up the wall but, as I was desperately trying to find a place, I had to give in and just pay and, lo and behold, I did end up finding place for the short term. So, yes, this app definitely works IF you're paying but I just feel like it's wrong when people using the app are often pretty desperate to find somewhere to live. Leave it free and chuck in some ads instead

This used to be a good website to find a flatmate 5-10 years ago. There's no point to pay for it anymore as they don't drive any incremental leads or value. Free version is more than enough as most people search on facebook marketplace. If you really want to try it, try flatmatefinders instead who offers refunds in the first 14 days. These guys don't as they're only after taking your money and don't offer anything in return. Kinda like a scam really, who don't deliver the service promised.

Omg where do i start 🫣 evry sleaze bag , weirdo ive evr rented a room off has been frm this site , the latest f*#,k w*it harressed me th moment i moved in , wld not leave me alone procedded 2 try & control me using sexual harressment then making up b.s stories evy 5 mins 2 seek empathy then wen tht didnt work strtd resorting 2 slamming doors & becoming argumentative for intimidation i ended up applying for a personal & safety protection order 2 keep him away frm me , wen he realised i cldnt b manipulated & over powerd he threatned me 2 leave even though i had signd th so called flatmates template which turns out literally leavs th tennent wit 0 rights im abt to become homeless tnks alot flatmate.com yr company sux u shld b allowing reviews 2b viewed bc how many victims wil end up hvn 2 go thru wht i went thru th i *d*iot is already readvertising th last 2 women b4 me left according to him bc they wer rude to him but goin on hpw he treated me frm strt 2 finish i can see why if anyone reads this & wnts his details let me knw bc this pos needs 2b exposed

I've used this site numerous times to search for tennants for my property. The app is not very used friendly and does not notify you when you receive a message.

It's generally clunky and not very responsive.

if your looking to rent your space, i would recommend flat mate finders instead.

ignored request to ban dangerous household listing, didnt ask for them to solve dispute only to take listing for this renter down, no response.
dont waste your time with customer inquiries

Why you keep asking to update my account which I had paid already in advance the site is poor.been asking all household if pet friendly no respond or they are not updated there site

The site allows advertisers to read your messages, which alone is an absolutely despicable practice. I'm sure it's in their TOS, because that's just what greasy companies like this do. Low ratings absolutely deserved.

Don't waste your time like I did on this website.

I created a listing which went into pending which lasted for ages. Next my account has been banned for no reason!

I have been on flatmates.com.au now for months… And only have Found it to be absolutely useless… I haven’t successfully found a single tenant through this site and they continually send emails with profiles of people That do not suit at all… I stipulate no couples and all I get is profiles of couples… ABSOLUTE WASTE OF MONEY!!!!

Monopoly and corrupted company. Please dont even think about use it.

This website looks like FAKE ,
They used not real persons as renters to contact me one time after my paying $ 44.99 then disappear.
They may earn big sum money to treat people . It is shame of them .

This site practices moderating abuse.

Beware of how you interact with others. Completely innocent interactions can be reported and these soft co#k moderations are trigger happy and childish. Unable to do their jobs properly and investigate they just blanked block. and if called out on their behavior double down.

Banned perinatally because I replied to someone, they were a "massive b*t#h" upon receiving an unnecessarily cruel response to my enquiry about their advertised room. This ban has affected my business as I was doing outreach trying to find my clients suitable accommodation. Because it's so farking difficult to get room at the moment in Queensland. But these f*#kers at Flatmates.com are snowflakes, the monitors trip on power and make the lives of users very difficult. How about stay the f*#k out of peoples DM's and if a report is made and you have access to chat history view it in its entirety before banning the actual victim of verbal abuse. F*#king snowflake b*t#hes. I bet you all have blue hair and faggy voices too. loser site

I could not believe how FAKE this site can be. They inundate you with "potential" renters when they don't even meet the profile you want! Plus, after you pay to be able to contact potential renters, they use FAKE people that contact you but NEVER turn up!!!

Used the website to source a housemate, turns out the guy had numerous warrants out for his arrest, the same guy came back to my house after disappearing for 4 weeks running from the police to break & enter to my house.
After sending all this information through to flatmates.com.au to prevent this guy doing the same thing to someone else, they couldn’t have cared less. Also note everytime I remove my ad from their website I continue to get enquires for months after. They don’t remove your property once you think you have removed it making their available properties list seem larger. Disgusting company

Banned for no reason. Emailed support and they don't tell you why expect to read the T@C. It seems like FM is run by a pack of immature children that ban for no reason after reading the reviews here. It's best to AVOID websites that are run by snowflakes like this!

The best thing about flatmates is that people can provide all the information required, tick all the boxes , very well laid out , unfortunately most people do not , they then write a bad review saying they get no reply , my reply rate is about 20%, 80 % of people do not read the information provided , or provide relevant information, 100% of people say how lovely and clean they are , ha ha, basic information should be , length of stay , have a job ect , A good website , have used for many years , do not blame flatmates for issues if you do not understand what is relevant information , and how to read relevant information

I've tried posting a rent for house help ad. The process was pain. They accused me of exploitation because in their view the job did not pay as well as cleaning job. In my view, people can at their free will choose either the conditions I offer or a cleaning job. I am not exploiting anyone as long as I pay above minimum wage whether this is money or rent.
I have tried to explain to them why my job is more attractive than a cleaning job, but they just blocked me. Other people in other reviews also mentioned that they block everyone who politely disagrees with them.
Looking at the overall score of this company it seems like they are indeed hopeless.