First flatmates is not free if you want to contact a potential room in a timely manner, I don't pay the 29 dollars for a ten days access or 79 dollars a month so the potential roomie doesn't get mes... See more
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Flatmates is an absolute Scam! It looks like they are full of bots and Ghost account that lists properties for rental and after the first message there is no response or replies. Flatmates is... See more
Used the website to source a housemate, turns out the guy had numerous warrants out for his arrest, the same guy came back to my house after disappearing for 4 weeks running from the police to break... See more
it has been difficult with Covid 19 for various reasons we have found it very hard to secure a new flatmate.We managed to find someone who works nearby in walking distance so that was a change this ti... See more
Company details
Written by the company
Flatmates.com.au is a peer to peer listing platform which allows you to rent out your spare room, find accommodation and search for flatmates. Our listings are moderated, all our members are mobile verified and we have a secure messaging system where you can chat with other members until you are comfortable sharing your details.
Contact info
511 Church Street, 3121, Richmond, VIC, Australia
- support@flatmates.com.au
- flatmates.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Painful process, unreasonable and rude staff
I've tried posting a rent for house help ad. The process was pain. They accused me of exploitation because in their view the job did not pay as well as cleaning job. In my view, people can at their free will choose either the conditions I offer or a cleaning job. I am not exploiting anyone as long as I pay above minimum wage whether this is money or rent.
I have tried to explain to them why my job is more attractive than a cleaning job, but they just blocked me. Other people in other reviews also mentioned that they block everyone who politely disagrees with them.
Looking at the overall score of this company it seems like they are indeed hopeless.
FIFO need only apply
FIFO need only apply
This site almost exclusively promotes early bird listings spammed continuously into my battered inbox. Early bird of course is the “paid” option of flatmates.
The advertisers here in Perth 9 times out of 10 want FIFO workers. In other words. Tenants who pay more and stay there less. Sure they all list as “anyone is welcome” but when you get on the phone with them it’s FIFO this and FIFO that, and they’d prefer FIFO etc.
I have impeccable references but in Perth the only reason there’s a housing shortage is because Real estate agents and greedy landlords can afford to wait for the juicy paycheck of a miner or a full time employed person. There’s a lot of reasons people don’t work full time but if their references are good and they have the money then what’s your problem? Don’t get me started on Centrelink receivers. They won’t get a sniff at all. I repeat, there’s no housing shortage, there’s a common sense shortage. 1 star, which is 1 star more than they deserve.
DON'T GET FOOLED into advertising on here, Only people who pay can message you you
We have an accommodation shortage here, and I can't message people who have advertised, and really need somewhere asap, unless I pay a fee. So these people miss out when they have already paid for a service, What a Joke.... I'm going to the backpackers to put up a flyer and the locals miss out!
Use Gumtree instead
Very bad support, received a flood of sms from scammers after signing up to this website! Gumtree is a better platform with outstanding support compare to this Flatmates.
They blocked my account for no reason
They blocked my account for no reason. After reading some of this reviews, this site should be avoided at all cost!
Very poor customer service!
Very poor customer service!
It seems the people running the site are ONLY interested in money than anything else!
Very poor customer service!
From my previous experience, was never a good site to find Flatemates at all
Totally Waste of time
Flatmates doesn't have an avenue to…
Flatmates doesn't have an avenue to reviewing renters and tenants. I reported a listing and there's no follow up or action. I was scammed and there's no mechanism in flatmates that prohibit this from happening again and again. I'd rather stay in a hostel or an AirBnb where I'm safe and have the power to really take action when injustice is done.
DO NOT TRUST MEMBER TERESE
DO NOT TRUST MEMBER TERESE. English is my second language and when I attended an inspection at one of the 13 properties Terese is advertising, she stole money out of my account. I did not understand what she was doing till the money had been removed out of my account. Do not be fooled by this person.
This has been reported to Police and Flatmates.com (hope they remove you off this site)
Guilty until proven innocent - their community standards
Wrongly banned after they heard one side of a story .
Leased a room to a crazy person who assaulted me on the day she was moving out . She went to Flatmates.com.au and had me banned , they banned me without even hearing my side or even proof from the police . (Crazy chick submitted a police report and submitted it to flat mate) No charges were even laid because even the police said she was erratic. When I tried questioning the banned they told me submit and they will review, didn’t event have to professionalism to tell me they just straight up banned me. Apparently their community standards are guilty until proven innocent . Maybe if they did police checks for all parties involved there wouldn’t be so many bad reviews .
DECEPTIVE MISLEADING CON SITE NOT FIT FOR PURPOSE !
We have used flatemates.com.au several times for over 3 years. This site is misleading deceptive with fake advertisements conning the public.
Most post are FAKE, MADE UP LIES BY FLATEMATES.COM.AU.
The reason why flatemates.com.au offer an extra month if a flatemate is not found as flatemates.com.au scam the consumer in the first place. Most profiles are deceptive lies and dangerous. DO NOT USE THIS WEBSITE AS YOUR HOME WILL BE ROBBED.
REPORT THIS SITE TO THE ACCC AND CAV.
THIS SITE IS OPERATED BY THE COMPANY THAT RUNS REALESTATE.COM KNOWN AS REA GROUP.
BUYERS BE AWARE!!!
Why was I suspended without warning
I was going to place an add on Flatmates a couple of days ago and before it got to the activation stage it was pending. Whenever I have advertised in the past , and have been a loyal client since 2015 , the ad activated promptly.
I sent flatmates support a message and they said my account was suspended as I had violated their conditions. This is news to me as I see many ads on Flatmates where they have shared rooms. The advertised space was a private area without any other tenants.’
I would have loved an explanation and if it didn’t fit their criteria, I gladly would not have put up the listing. I would like to know what I did wrong as I have used Flatmates for 8 years without any hassles. I always respect those who message me and respond promptly.
Extremely bad experience
Extremely bad experience. The site showed there are 3 ads available in my area but you must buy a subscription to message them. So, i bought subscription but after I messaged them. none responded. In fact, the ads are still live there. It seems like some ads are fake. The site is a bogus, waste of time and money.
Cost money just to message have of the…
Cost money just to message have of the people on there and no numbers.
Terrible experience
Terrible experience. Many fake accounts and it’s hard to tell them apart. Although I payed for the service to be able to sent messages instantly my messages got delayed and hold back for couple of days with the excuse of „security checks“. What a joke?!
Snowflake customer service
Bad website, very bad customer service (snowflakes), too many fake accounts. Lots of ads where I was getting lots of scammers calling me after signing up.
Full of fake profile bots and people…
Full of fake profile bots and people who are slobs and can't rent a place if there own. Stay away
Do not expect much as a room seeker
Not worth paying money in order to contact Early Bird listings.
First, even if i pay for it and send numerous messages - more than 20, i ended up with only one or two replys. What is the point of paying extras when you get almost no replys?
Second,the paid service will not last long. I paid $25 for the 10 days membership and failed, And paid again to extend the membership but still failed to get decent numbers of replys from the people who list thier rooms.
Third, there are so many listers who leave thier listings on even after the rooms became unavailable. Flatmate.com.au don't do anything about it. You will become a false hoper.
Don't spend time and money on this web site. You will get better responses using Facebook and Gumtree
BEWARE
BEWARE! Flatmates has no idea how to resolve residential tenancies issues by following the relevant government legislation, nor do they act in a fair & impartial manner. Accordingly, Flatmates is not the proper authorised body & forum to resolve such residential tensncies disputes as they are not a tribunal. But somehow Flatmates have decided and convinced themselves they have that power & act like the schoolyard bully. Flatmates is a big lawsuit waiting to happen.
I listed my room and decided to pay the…
I listed my room and decided to pay the basic fee so I call the person looking for a room if they gave their number. I rang a lady that sounded a possibility. We spoke for a little while and I decided to let her come and see me the next day. She saw the house and the room and paid the bond on the spot so I could not give the room to anyone else. I am very happy with her, she is married but her husband is in Sydney. She is fully employed and well referenced. I am so happy. 24 hours thanks to flatmate. Thank you.

Reply from Flatmates.com.au
I can't believe I wasted my time using…
I can't believe I wasted my time using this garbage website. Lots of spam as well as political correctness messages. I found Gumtree a better platform where I have many inspections lined up this week.
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