I had a really positive experience with Flatpay. The whole process was smooth and straightforward, and everything worked exactly as promised. A special thanks to the area sales manager, who took... See more
Company replied
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See what reviewers are saying
Scammers. Took my 5 days worth of business transactions money. Made my 4 direct debits fail. Called them apparently they can't do much about it. In my 10 years of business never missed a direct debit... See more
I just had an appointment with Gagan, he was very professional with the way he dealt with things. Although, I kindly explained to him I am not in charge of the finaces, he was very understanding in th... See more
Company replied
I came in contact with Flatpay through Yannick. His explanation of the product and service was very useful. Yannick is very kind and was open to answering any questions I had. I am very impressed with... See more
Company replied
Company details
About Flatpay
Written by the company
POS and payment solutions with full transparency, a flat low rate on all cards, no surprises and round the clock customer service. Mind your business and we'll take care of the rest.
About Flatpay
Established in 2022 in Copenhagen with a commitment to transparency, we've streamlined card payments to small and medium-sized businesses. Our innovative pricing model eliminates hidden costs and fees, offering a simple flat rate for all cards with no monthly subscription for our point-of-sale and payment solutions.
Operating in Denmark, Finland, Germany, Italy, France, the United Kingdom, and the Netherlands, we are more than just a service provider; we are your trusted business partner.
Contact info
Denmark
- +45 88773939
- flatpay.com
See how much you could be saving
4.5
Excellent
2K reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice service Eric was very professional…
Nice service Eric was very professional in setting me up excellent very happy
26 February 2026
Unprompted review
Reply from Flatpay
Thank you for your review. We’re really pleased to hear that communication was smooth and that everything was handled just as expected.
We’re glad we could provide professional support, and we’re always here if you need anything further.
We’ve had a great experience working…
We’ve had a great experience working with Eric as our card machine provider. He is professional, responsive, and genuinely cares about delivering the best solution for your business. Everything was explained clearly, the setup was smooth, and support has been excellent. It’s rare to find someone this reliable — highly recommended
26 February 2026
Unprompted review
Good service from Eric
26 February 2026
Unprompted review
Nice service
Nice service. Eric took us all the steps of the way to explain everything in details. I recommend
25 February 2026
Unprompted review
Alag was very professional
Alag was very professional. Explained everything to me got me all set up. Very happy
24 February 2026
Unprompted review
G review
This is for Gagan, fantastic kid who goes a step further than most. Sharp, knowledgable and to the point. However, Flatpay is not for us atm as we are changing business and Gagan was very understanding about this 👍🏻
3 February 2026
Unprompted review
Got Flatpay and Alag was excellent with…
Got Flatpay and Alag was excellent with his explanation and service. Would recommend the service for stress free payment solutions.
20 February 2026
Unprompted review
Very easy to understand the pricing…
Very easy to understand the pricing structure. Eric our manager genuinely cares about us
18 February 2026
Unprompted review
Got 2terminals with them,
Got 2terminals with them,
Tom was very helpful and explained everything very well
18 February 2026
Unprompted review
Reply from Flatpay
Thank you for your review. We’re really pleased to hear that communication was smooth and that everything was handled just as expected.
We’re glad we could provide professional support, and we’re always here if you need anything further.
Fantastic service from Eric
Fantastic service from Eric, very accommodating throughout the whole process and tried his upmost to accommodate me.
16 February 2026
Unprompted review
Great experience with Eric
Great experience with Eric. Highly recommend
16 February 2026
Unprompted review
Eric was helpful in setting up the…
Eric was helpful in setting up the system. Very professional. I recommend very highly
16 February 2026
Unprompted review
Amazing experience with Flatpay
Amazing experience with Flatpay! Timely delivery of payment terminal, pays on time and no hidden cost! It’s a no brainer for businesses. My account manger Eric made everything clear and concise from the start. Would highly recommend
2 February 2026
Unprompted review
Eric was very professional and friendly
12 February 2026
Unprompted review
Alag was fast and provided good service
6 February 2026
Unprompted review
Reply from Flatpay
Thank you for your review. We’re really pleased to hear that communication was smooth and that everything was handled just as expected.
We’re glad we could provide professional support, and we’re always here if you need anything further.
Reply from Flatpay
Thank you for your review. We’re really pleased to hear that communication was smooth and that everything was handled just as expected.
We’re glad we could provide professional support, and we’re always here if you need anything further.
Great experience with eric
Great experience with eric, super easy setup
28 January 2026
Unprompted review
All sounds good so far
All sounds good so far , Alakhiwe has given clear instrutions on the whole set up process
26 January 2026
Unprompted review
Thanks to Alaguraja
Thanks to
My brother Alaguraja, he helps me alot for my payment system, and saved me alot of money for the future aswell, the service was really friendly and quick, excited to use flatpay payment terminal
26 January 2026
Unprompted review
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