Fleetsauce Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and dedicated team members who provide prompt assistance and friendly support throughout the entire vehicle leasing journey. Many people highlight the exceptional customer service, noting that queries and phone calls are handled efficiently with great personal attention from initial enquiry to final delivery. Consumers also emphasize that the overall ordering process is wonderfully smooth, efficient, and stress-free when dealing with the knowledgeable team. Some reviewers were not happy with unexpected delivery delays, extended waiting times, and occasional communication issues regarding vehicle handovers and supplier updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are always... See more

Service

Reviewers highlight positive aspects of service, praising the quick responses, helpful support agents, and... See more

Customer service

People report positive experiences with customer service, highlighting transparent communication and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars arrived on time and that the... See more

Response time

Consumers find response time to be exceptionally positive, frequently praising quick email replies, swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been working with Artur and his colleagues at Fleetsauce for the last 5 cars and never had one issue, they bend over backwards to help and are always super polite and friendly. If you are looking... See more

Rated 5 out of 5 stars

Everything went to plan.Car delivered on time. Communication from Steven and Luke was brilliant. Would definitely go through fleetsauce when choosing my next car. Highly recommend.

Rated 5 out of 5 stars

Brilliant service from Fleetsauce. Very professional company, kept us updated and informed all the way through the leasing process. Car came as arranged. Luke and Lewis were 1st class always on the e... See more

Rated 5 out of 5 stars

Excellent experience throughout. Genuinely helpful and proactive people that are available on the phone. Just a simple setup that works very well. Couldn't really fault anything from the initial enqui... See more

Company replied


Company details

  1. Leasing service
  2. also in
  3. Car rental company

Written by the company

Fleetsauce was established to serve customers who have often been overlooked by larger leasing companies. We take pride in fostering strong relationships with both current and prospective clients. Our goal is to build a successful, proactive business based on these connections, ensuring that every customer receives the attention and support they deserve. From contract hire to fleet management, we offer comprehensive and bespoke solutions tailored to both business and personal customers. We are committed to being open and honest in all areas of our business, ensuring a transparent and trustworthy experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(268)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish.

Artur under promised and over delivered he was the only broker who could get access to the car I wanted, ordered on April 15th, due date June 30th and instead arrived early on June 24th.

Matt was also on hand to help and answer any questions.

Keep an eye on the logistics courier as they are not part of fleet sauce but seem a little shady.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Top tier customer service

Top tier customer service. Shout out to Claire and Matt. The team were knowledgeable and patient with all of my questions. They made sure it was the right deal for me and didn't promise something that wasn't possible. It's a rarity to deal with a company that actually cares and goes the extra mile to make sure the customer is happy, Fleetsauce keep doing what you do!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

First time leasing a car

First time leasing a car, always, bought cars for the business outright. Didn't know what to expect. Everything went really smoothly. Car just delivered today. Would recommend Fleetsauce to anyone looking to lease a car.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

2 EQE 350+

Guys at Fleetsauce have been very helpfully in getting our cars in time, we ordered 2 EQE 350+. The process was fairly tricky but in the end it was worth it. They all helped us greatly. Special thanks to Artour, Luke and Matt. Thank you so much for your help guys.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Fleet Source was excellent…

Lewis at Fleet Source was excellent from start to finish. As a new business, finding the right vehicle at the right price was important to us, and Lewis made the whole process straightforward and stress-free.
From the first phone call through to delivery, everything was handled professionally, efficiently, and exactly as promised. Communication was clear throughout, the rates were very competitive, and the vehicle was delivered on time without a single issue.

The level of service we received was outstanding, and it is refreshing to work with a company that genuinely does what it says it will do.
I would have no hesitation in recommending Fleet Source and Lewis to others and will certainly be using them again time and time again for our future vehicle requirements.

Thank you for a first-class service.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

New Lease

We have bought several cars through Fleetsauce over that last few years and have found them to be excellent and a joy to deal with

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I found this company on internet and…

I found this company on internet and spoke to Claire, they offerred the best price, easy to communicate and delivered what we ordered . Thanks to Claire and Markand will defintely recommend this company to anyone. 5*

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Luke and Lewis

Great service from Luke and Lewis, handled everything from the query and dealing with the finance firm - smoothing out any problems along the way and communicating well. Will use them again for sure.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

A very good day

A great attitude/patience with the customer who doesn’t always understand what’s involved leads to a positive experience on both sides . Thank you Luke

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Great

Steven, Luke, and the whole team at fleet sauce were amazing, they got me the very best deal possible, pushed it through and got my car to me in a very short space of time, thanks guys.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

What can I say!!

What can I say!!! Luke and Steve pulled it out the bag for me AGAIN!!!

Ive known the fleet sauce team for a number of years, but have only just been able to get them fully onboard with my new company I work for.
I also on a personal level needed a car quickly on sal sac, and from last Friday to yesterday Im sat in my new car!!!

Not only have they exceeded my expectations this month, but the employees who are looking at sal sac are blown away !!!

Tony you have an amazing team, and looking forward to many more years of working with you all !!! Luke`s my fave sorry Steve ;)

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Thank you to everyone, especially to Artur and Caitlin, for their great customer service. They were always polite and quick to respond to any queries throughout the process, from the initial quote to the delivery of my car.

10 April 2026
Unprompted review

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