Fleetwood Car Centre Reviews 66

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Having decided to change my car after 13 years, I visited numerous car showrooms in Preston and Fleetwood, but I bought my car from Fleetwood Car Centre because: (1) the staff are professional, kn... See more

Rated 5 out of 5 stars

Patrick was helpful and informative from the start without being pushy. Can only say my experience from looking, buying and taking care of all the paperwork was a breeze. Highly recommend Fleetwood C... See more

Rated 1 out of 5 stars

People beware of this car dealer i have a very bad experience with this car dealer.they have scamed mi off They have sold me a vehicle a mercedes Glb 2020 plate they knew all about the issu the engi... See more

Company replied

Rated 5 out of 5 stars

As someone who has little knowledge about cars it was a pleasant surprise to go to a professional, clean car dealership with a good selection of cars to look at. Patrick dealt with me in a friendly... See more

Company details

  1. Car dealer
  2. Car Body Shop
  3. Car service

Written by the company

For over 40 years, Fleetwood Car Centre has excelled in providing an outstanding service as a reliable retailer of quality used cars for sale in the Fylde Coast area. A direct tram ride from Blackpool and easily accessible via the M55 and A585, our welcoming car showroom offers a large range of cars of all makes and models. Competitive pricing, superb stock and trustworthy advisors all contribute to a reputation that means our customers return to buy cars from us, time and time again. This superb customer service and a range of easy, affordable finance options makes the short trip from Blackpool, and further afield, well worth it. Visit us today to discover the Fleetwood Car Centre difference.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

66 reviews

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Rated 5 out of 5 stars

Excellent, Professional Experience - Highly Recommend

Having decided to change my car after 13 years, I visited numerous car showrooms in Preston and Fleetwood, but I bought my car from Fleetwood Car Centre because: (1) the staff are professional, knowledgeable, courteous and friendly [no high pressure sales tactics]; (2) all cars seen on the website are available to view on site and to test drive, as required; (3) I dealt mainly with David Wilson and he was professional, helpful and courteous throughout the process - even with my extensive list of questions [thanks for your patience and good sense of humour whilst wading through]. (4) Handover on the day was well organised and ran smoothly.

I highly recommend a visit to Fleetwood Car Centre when looking to buy your next car.

Thanks again to David W and all the Staff for a great experience.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Donna

Than you very much Donna for calling today to confirm you won’t do anything about my personal belongings in the vehicle which I returned, because of my previous 1* (honest review) much appreciated 😊

21 May 2026
Unprompted review
Fleetwood Car Centre logo

Reply from Fleetwood Car Centre

Hi. You have left us a review by mistake. There is nobody here called Donna, nor has this situation arisen here. And we have not received a 1 star review from you previously. This review is for another business. Please can you amend this mistake asap.

Rated 5 out of 5 stars

As someone who has little knowledge…

As someone who has little knowledge about cars it was a pleasant surprise to go to a professional, clean car dealership with a good selection of cars to look at.
Patrick dealt with me in a friendly manner answering all my questions in an easy to understand way including my part exchange details but without any “pushy” sales tactics, which gave me confidence.
I collected my new car on the day Patrick said it would be ready with everything working, MOT’d and serviced.
I would have no hesitation recommending Fleetwood Car Centre to anybody looking for a new car.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Honest helpful car dealership

Patrick was helpful and informative from the start without being pushy. Can only say my experience from looking, buying and taking care of all the paperwork was a breeze. Highly recommend Fleetwood Car Centre. Lots of cars in stock. Go take a look.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Nothing but excellent service from Fleetwood car Centre. We have bought cars from them and now just recently sold a car with them. Definitely would use them again in the future and highly recommend them to others.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Collected my new car yesterday

Collected my new car yesterday. Great experience as always, staff (Patrick & Dave) were friendly, helpful and efficient. Never any pressure. This is my 3rd car from Fleetwood Car Centre, highly recommend them.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great communication.

After deciding to buy a car after having my old one for 9 years we went round a few car show rooms including fleetwood car centre, we found our perfect car. David was nothing but helpful and communication to do was the handover was brilliant every step of the way. Nothing was to much trouble. Would highly recommend 👌

4 February 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish,Pat was so helpful…

From start to finish,Pat was so helpful he even took me a run in the car to see if I felt confident driving a automatic car as I had always driven a manual, but I needn't have worried I have confidence already I got home to South shore Blackpool.Looking forward to driving again

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Fleetwood Car Centre have been…

Fleetwood Car Centre have been absolutely amazing. After my car accident I was really worried about finding a new car, but they helped me find something that was perfect for me, my family and my job. They never rushed me into any decisions and took the time to talk through all the options, including what would be best for me and my situation with the finance. I felt genuinely cared for and supported throughout the whole process, which meant a lot after such a stressful time, and I’m so happy with my new car. I would highly recommend them.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Dealer

I recently sold my vehicle with Fleetwood car centre, and it was absolutely hassle free. David Evans was a pleasure to do business with and made things really easy for me, ensuring I get the best deal for my car. They took it off my hands, advertised it, corrected its imperfections and within no time had it sold to a happy buyer. Great business all round.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

People beware of this car dealer i have…

People beware of this car dealer i have a very bad experience with this car dealer.they have scamed mi off They have sold me a vehicle a mercedes Glb 2020 plate they knew all about the issu the engine of the vehicle is a right off the car has driven onley 1500 miles!!! The vehicle has broken down they given us a ganaty of 1 year!!! In the angine is screws missing manipulation with the engine maniplation with the milages !!!! At the final the dont want to tallk to us no help no advice nothing this garage is scammers

1 October 2025
Unprompted review
Fleetwood Car Centre logo

Reply from Fleetwood Car Centre

This review is totally false and should this defamation continue we will be forced to take legal action. It is ironic that you use the word scammer in your review considering it is yourself who has tried to scam us out of money for wheel bearings you allegedly had done on your car. There was no evidence presented to us that they needed doing and the company that the invoice came from for this work does not look to exist. There is nothing showing for them on Google maps, there is no website for them and no online reviews for them whatsoever. You saw an opportunity to try and get more money out of us after we previously gave you money towards tyre replacement. Which in hindsight may have not needed doing. And made you think you could try and get more out of us. You were specifically told that without evidence being presented that the work needed doing, the car would need to come back to us for investigation. You did not do this and instead just sent us an over inflated dubious invoice. Each time you have tried to get money from us you have threatened to leave us a negative review. We will not be held hostage to these threats.
Further evidence that this review is false is the fact that your finance provider has closed the case on you due to lack of evidence. There seems to be a pattern here.
As previously stated, we will pursue this further if this false information is posted online again.
And finally, we have not said that we do not want to talk to you. Due to how you speak to us on the phone, you were told that we are best to keep things professional and communicate via the finance company. The finance company have come back to me and have said they have closed the case due to lack of evidence.

Rated 5 out of 5 stars

This was the second vehicle we have…

This was the second vehicle we have purchased from FCC, and the service again was superb
Patrick went above and beyond helping us with the purchase.
Very very happy with everything from start to conclusion of buying the vehicle.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service (with no high pressure sales)!

Bought a beautiful Audi A6 from the team back in July, and I'm absolutely over the moon with it! The whole experience of dealing with the team was brilliant, from initially viewing the car, to completing the purchase and driving it away. This company is really my kind of place, no high pressure sales, just open and honest communication that makes you feel really comfortable dealing with them. I'd like to give special mention to Simon who dealt excellently with the sale, making it a very smooth experience, and to James who took great care in prepping/servicing the car before I drove it away. Pay rises please for both of these chaps!!
Goes without saying..., I WOULD HIGHLY RECOMMEND!

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Arrogant Service manager

My daughter recently bought a car from FCC, I have to say the salesman was great and no issues there. After a few weeks the engine management light came on, it was dealt with by a nice guy who said the O2 censers were out of sync and he had reset them and to see how it goes. I asked him what happens it it comes on again and he said don't worry it would be on the computer and would be covered. Anyway the light came on again so I scanned it with my professional scanner and the fault was O2 sensor. We took the car back and were told the service manager would speak to us. When he came out he looked totally uninterested and his first words were its out of warranty but they could mend it at our expense. I explained the situation and what I had been told, he replied in a nasty condescending arrogant way that warranty jobs don't have warranty and then proceeded to try and baffle us with a load of rubbish. I told him I was a mechanic to be told so was I.
Apparently he had only just started there a few days before, I said up to that point we had been recommending them to lots of people and if a £30 sensor was worth a bad review he had succeeded. He then turned his back on us and walked away.
I hope the management see the error of employing this nasty arrogant man who has no focus on customer service.

30 July 2025
Unprompted review
Fleetwood Car Centre logo

Reply from Fleetwood Car Centre

Hi. Thanks for taking the time to leave your feedback. So that I can investigate this fully, please can you give me a call to give me your car registration number and name and I can look into this further and discuss it with the service manager. If you would like to call into the showroom to see me about it then I would be happy to make some time to sit down with you. You can reach me on 01253 770073. Kind regards, David Evans

Rated 5 out of 5 stars

Car Sale

Just sold my car to Fleetwood Car Centre. Friendly dealership, well treated and received a fair price. Made what can be a stressful process quite pleasurable.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team member

I'd like to acknowledge a member of the FCC team who has gone above and beyond today. Caron in reception has been so helpful and has made what was bad day a better.
We bought a car from FCC last month and have been waiting for the V5 to arrive. We received an email yesterday stating we were now the owners of this car and that it was now untaxed. My husband is away with work and I didn't know where to try and start with this. We didn't have the green new owner slip with the 12-digit code. Caron gave me that code this morning but it wouldn't work as we are now the registered keeper. She then immediately rang DVLA explained the problem and got it sorted for me as DVLA have now marked the car as taxed. Please pass my thanks to Caron, she deserves so much more than this for being a fantastic representative of FCC.

18 February 2025
Unprompted review

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