At Charleroi the busses are close to the entrance/exit of the airport. Ideal

From the airport to the Dropbox off all of the staff were ever so attentive and kind to my disability needs.
I would positively recommend flibco to everyone

I really like ! Fast , accurate , safety!

Easy to book on website , on time , friendly driver, smooth drive , would use this service every time I go to the airport, highly recommend.

The ride was fine, driver friendly, journey was quick and smooth.
Everything was top notch, just the Wi-Fi was missing, there is not a Wi-Fi inside the bus and it is written on many places there is Wi-Fi, that is not true.

Coach to Stansted. This coach has one stop at Redbridge tube station (between Stratford and Stansted). I saw that this company also operates from Enfield so little different routes. Modern AC coach with seat belt, etc. I didn't try the WiFi or toilet on board but they have them.

İ love Charleroi Airport and i love flixbus. This Flibco bus is our first time. İt is bad. Never ever i expierenced such a rude person in this industry. Will try it a 2nd time. At this point i absolutely do not recommend

We used this service from Bergamo to Milano. Everything was perfect

Good price..Bus on time..And smooth journey

I have used this service multiple times and overall it has been consistently good. The coaches are comfortable and the timetables reliable. The only issue I’ve personally had was on my first trip, when I had to ask the driver to open the luggage compartment, as it wasn’t proactively offered. But since then, everything has been good.

My first time with flibco and Iam very impressed.Choices of pick up and timing is on the dot and yes I’ll use this company again

Easy to book, helpful drivers and staff inside airport...saves so much time having a closer pickup point and is all round good value for money

Coach turned up on time clean and spacious got to Stanstead and back with no issues.

Booking was easy reasonably priced comfortable coach overall service very good would use again

What a great way to start and end the holiday. Great prices, great service. Service every 30 minutes to Stansted, great if you miss your booked time as you can get the next one along.

Not reliable. Arrived early for airport pickup. First bus did not arrive, second bus did not have enough seats. Who knew if a third bus would arrive or if they would have seats.

Also, tickets were bought a day in advance for a scheduled time- but no seats were guaranteed.

Flibco takes zero responsibility. Only your money. Flibco is a flub.

I would strongly recommend thinking twice before booking Flibco.

We booked and paid in advance for a transfer from Catania Airport to Milazzo. We arrived around 75 minutes before departure and have photos documenting that we were there in good time and showing that no flibco bus was planned in the overview baord at the transfer area.

No Flibco bus ever arrived!

When we complained, Flibco told us that we had not been there on time and claimed that the bus had departed. This was despite the documentation we provided that contradicted their version of events.

So we paid for a service we did not receive, were left without a practical way to get to our destination, and then had to argue with Flibco about what had actually happened.

And this is where the experience becomes particularly frustrating: their "customer service" has been anything but service.

After initially receiving an automated response saying they were busy, we eventually received their explanation. We challenged it and provided our evidence. We were then effectively put back in the queue with another message saying they were busy.

Around 1½ months later, we are still waiting for a proper resolution.

And this does not appear to be an isolated experience. Looking through other customer reviews, I can see that we are far from the only customers complaining about being stuck in Flibco's customer-support process when something goes wrong.

So perhaps Flibco is perfectly fine when everything works.

But that is not enough for a transport company.

The real test is what happens when something goes wrong. In our experience, the answer is: no useful solution, no meaningful investigation, poor communication and a customer left to fight for an explanation.

My advice: choose another transfer provider. Saving a little money on the ticket is not worth it if you end up stranded and then have to spend weeks trying to get Flibco to take responsibility.

Fine when it works. Very poor when it doesn't.

Good experience in Germany. Helpful staff, easy to find coaches if you don't speak the language