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flibco.com Reviews 

5,983
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,510 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently highlight the exceptional service, noting that the buses are extremely clean, punctual, and equipped with comfortable seating for a pleasant journey. People also love the convenient locations right outside airport terminals and find the ticket prices to be very reasonable and budget-friendly. Some reviewers were not happy with the staff, mentioning unpleasant interactions, unhelpful attitudes, and a complete lack of support with heavy luggage. A few other people also felt that service reliability could be improved, reporting unexpected schedule delays and concerns about finding bus stops easily.

What people talk about most

Service

Consumers find service to be positive, highlighting punctual buses, professional drivers who assist with... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and desk agents as pleasant,... See more

Location

Customers consistently note satisfaction with the convenient location, highlighting that the bus stop is... See more

User experience

Users describe positive interactions with user experience, noting that journeys are very straightforward,... See more

Price

People report positive experiences with price, frequently highlighting very reasonable fares and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We always travel to Stansted by Cab. Having heard of Fibco recommended by Niece travelling from Rotterdam to visit us and she was very happy with the price and service. We also went on Fibco on the 3... See more

Company replied

Rated 5 out of 5 stars

Excellent bus service from Stanstead airport to Enfield Town. Easy to find stop, helpful , pleasant staff and good value for money. On time and comfortable.

Company replied

Rated 5 out of 5 stars

It was very straight forward and convenient at Stansted - easy to embark the coach from the exit as Flibco is well signposted. The journey itself with those comfy seats made it a nice experience - Th... See more

Company replied

Rated 5 out of 5 stars

The trip from Redbridge to Stansted Airport was great and I was really impressed with the service and the price. Just seven pounds for that journey is nothing short of amazing. The driver was SO fri... See more


Company details

  1. Bus and coach company

About flibco.com

Written by the company

Flibco.com - Your Airport Connection

Founded in Luxembourg in 2005 and part of SLG group, flibco.com is a leading passenger transport company specializing in airport transfers from multiple cities in Europe with its shuttle bus lines and Door2Gate services. With over 15 years of experience in airport transport services and a strong network of trusted bus companies, it has become the partner of choice for airports and transport providers.

Leveraging its history and expertise, it employs an innovative Big Data approach to constantly improve data management solutions which ensures efficient, reliable, and tailored services that meet customer needs. Its solid reputation for delivering high-quality airport transport services has earned flibco.com the trust and loyalty of passengers over the years.

At flibco.com, we understand the importance of optimizing fleet performance and empowering mobility service providers to enhance all aspects of their operations. Join us on our way to create the most important platform in the airport mobility industry!


Learn more about flibco.com

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(5,983)

2,955 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice ride!!!

Nice ride. Fast transport.
More bus station needer or to be closer to the Milan center.

27 September 2026
Unprompted review
Rated 5 out of 5 stars

Always on time

Always on time, driver's are cooperative and friendly, safe driving, booking process is smooth, only location of pick ups are sometimes confusing.

26 September 2026
Rated 5 out of 5 stars

Great company

Great company, fair prices, on time, good manners, and better bus stops than national express.

25 September 2026
Unprompted review
Rated 2 out of 5 stars

No air conditioner working although…

No air conditioner working although complete seats with passenger

25 September 2026
flibco.com logo

Reply from flibco.com

Dear customer,

Thank you for your feedback, and we are sorry that the air conditioning was not working during your journey, especially on a full coach. We have forwarded your comment to our service provider so the vehicle can be checked.

Kind regards,
The Flibco Team

Rated 5 out of 5 stars

Trip to Bergamo

Bus was punctual and driver was very helpful. Interior if bus was very clean and seats were comfortable. Being able to charge electronic equipment wad a nice touch

25 September 2026
Rated 1 out of 5 stars

Very far very, very far awayaway

Very far away

25 September 2026
flibco.com logo

Reply from flibco.com

Dear Customer,

Thank you for your feedback. We’re sorry to hear that the location did not suit your needs. We have shared your comments with the relevant team.

Kind regards,
The Flibco Customer Care Team

Rated 5 out of 5 stars

Fantastic Flibco

It was very straight forward and convenient at Stansted - easy to embark the coach from the exit as Flibco is well signposted. The journey itself with those comfy seats made it a nice experience - The driver was very friendly and helpful. This will be our go to service in future as we often use Stansted

23 September 2026
flibco.com logo

Reply from flibco.com

Hello,

Thank you so much for your wonderful review! We’re delighted to hear that you found our stop at Stansted easy to find, and that you enjoyed a comfortable journey with a friendly and helpful driver. We’ll be sure to pass your kind words on.

We’re thrilled to be your go-to service for Stansted and look forward to welcoming you back on board soon.

Kind regards,
The Flibco Customer Care Team

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