Taylor from the Lynn Mall branch in Auckland was absolutely useless, I've heard of additional complaints about her. I saw her because she was the only one working at the time. In June, she said sh... See more
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Natalie was excellent in terms of timely communication and sending through the options. I made several changes during the pre booking stage and nothing was a problem. I have had travel agents in the... See more
Company replied
I really enjoyed working with Claudia at Newtown Flight Centre. She was super knowledgable, lively and fun to discuss my holiday plans with. I trusted her with getting my friend and me to Europe, incl... See more
Company replied
My wife booked through this Flight Centre to go to Europe via Sydney, Dubai then Rome. We arrived at Christchurch Airport on the appointed day only to be told by the airline that they had NO reserva... See more
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Yvonne Unka was amazing and…
Yvonne Unka was amazing and professional. She listens to the trip requirements and provide good options. We trusted her with her advice and had an amazing trip. Thank you.

Reply from Flight Centre New Zealand
Jaimee was amazing…
The agent who called back from my email inquiry was amazing!
Jaimee Crozier
She rang prepared with the info and the deal was ending that day
We had it booked, locked in with insurance within an hour ! Too easy!

Reply from Flight Centre New Zealand
Best of the Best!
Di Nicol was incredible to work with, she was able to take away all the stress required to book a family holiday. I couldn't reccomend her more! She was informative, prompt with a response and also nothing was too big of a deal to sort for us! Thanks again!

Reply from Flight Centre New Zealand
Kim easily found the flights I wanted
Kim easily found the flights I wanted, even though I'd been struggling to find them on line myself. It was great to have professional help. She was receptive and accommodating especially when I wanted to change one of the dates.

Reply from Flight Centre New Zealand
We had the best trip to Thailand
We had the best trip to Thailand, all thanks to Gianfranco! In just an hour, he put together our entire itinerary, choosing amazing accommodation and adding in some really fun activities like island visits along the way. Everything was perfectly organised, including all our transport, which made arriving in each new city completely stress-free. It was a seamless and unforgettable trip, highly recommend!

Reply from Flight Centre New Zealand
Great Service from Gianfranco
Flight Centre on Lambton Quay made planning and organizing our trip so much simpler and easier. I felt fully supported in case of delays or cancellations, and always received quick communications if any changes happened. Gianfranco Belloli was a fantastic agent for us - we don’t usually use a travel agency, but GB did a fantastic job of putting our minds at ease, coordinating details, and providing expert level recommendations and coordination for our travel. We could not recommend him higher for any other travelers looking to put together a trip. We are now likely to use Flight Center for all our future travel, provided it’s with GB.

Reply from Flight Centre New Zealand
Greatest FC agency with EASY access👍
Excellent service AS ALWAYS
Kelly Richards (Ponsonby FC) absolutely great. Knowledgeable, friendly, very professional, perfect reasoned advice,
Dave

Reply from Flight Centre New Zealand
Excellent Service from Lendl
We recently returned from a wonderful trip to Singapore, organised through Flight Centre with Lendl’s help.
As always, Lendl looked after us extremely well. This is not the first time we have booked through her, and once again she gave us great advice and followed us through the trip in a very professional and helpful way.
We chose The Clan Hotel, and Lendl organised the booking for us. The hotel was excellent — very nice, very central, and with the MRT station literally just outside the hotel, making it easy to get anywhere in Singapore.
Thank you, Lendl, for another great travel experience. We really appreciate your care and professionalism.

Reply from Flight Centre New Zealand
Top service for anywhere in the world😁
Initially i left a message or online query. Vinny from the lical office contacted me within the hour. His quick and honest response was and is brilliant. Since my initial enquiry I have booked another 3 or 4 trips. He is super efficient always finds the best deals. Vinny of Flight Centre Manukau is the 5*

Reply from Flight Centre New Zealand
The experience was very friendly and…
The experience was very friendly and helpful. I have started informing my friends about it.

Reply from Flight Centre New Zealand
The assistant was very efficient and…
The assistant was very efficient and knowledgeable on how to book and check in our flight

Reply from Flight Centre New Zealand
A breeze to book
Emma was super patient and helpful with all our changes and indecisiveness without pushing us for an answer.

Reply from Flight Centre New Zealand
Have never booked a holiday on line…
Have never booked a holiday on line before so was a bit unsure about the procedure. The travel consultant, Bailey Bertram, was fantastic! He had a quick response to questions, clear instructions, and we were really happy with the price and package he came up with for our holiday. An overall pleasing experience! Tried and trusted!

Reply from Flight Centre New Zealand
I felt listened to and we had a wonderful holiday as a result.
Yvonne Uuka booked our travel to Fiji for us. She was professional, friendly and highly efficient. I don't normally book with agents (usually arrange the travel myself), but Yvonne made it pretty much hassle free.
I didn't feel pressured into any arrangements either and that's important to me.

Reply from Flight Centre New Zealand
Kelly Richards was very kind and…
Kelly Richards was very kind and thoughtful and incredibly patient. She went the extra mile to help me as I did a lot of deciding what was best, as she gave me lots of options . Kelly was fantastic and I also spoke to other staff at Ponsonby Flight Centre and they took were helpful and kind.

Reply from Flight Centre New Zealand
Samara at Eastridge knows what we like
Samara at Eastridge knows what we like. She found us an experience that has surpassed our expectations but is within our price point. We always rely on her to make our travel an exciting and positive experience. And she has been a lifesaver in the past when unexpected events have interrupted our journey.

Reply from Flight Centre New Zealand
Yvonne is responsive and engaged
Yvonne is responsive and engaged - she needed to swing into action to make last minute changes to my itinerary, and found me several options, and was very patient as I kept tweaking my plans.

Reply from Flight Centre New Zealand
Booking International Flight
Susan helped us organizing a multiple destination international flight. We booked at the centre in Tauranga/Bayfair and her expertise was super helpful. It was always a pleasure to meet her again. She is definitely someone who is friendly, patient and fun to do business with!

Reply from Flight Centre New Zealand
This is now the third holiday that Nat…
This is now the third holiday that Nat Lawton has booked for me. She finds great options for my budget and is always so quick to respond.

Reply from Flight Centre New Zealand
Awful experience they changed my…
Awful experience they changed my flights and my seat upgrades couldn’t be moved with the bookings so they said it would be refunded. It had been four months of me calling and chasing up the refund being on hold for hours for them to only send me $13 and nobody could explain why I didn’t get my full refund. If I didn’t keep chasing them up I would have never got anything back at all. It felt like a big scam.

Reply from Flight Centre New Zealand
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