ABYSMAL CUSTOMER SERVICE. We have booked a package to Sri Lanka with transit through Doha. ABTA advise that members might be able to offer an alternative holiday.If they can't, or if the alternative... See more
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EXCELLENT SERVICE- Flights cancelled because of IRAN problems/airspace shut etc. tried very hard numerous times over several calls to help me with airline/alternative future flights etc- but decided i... See more
Avoid this company at all costs. Totally dishonest company. Jason ( which won’t be his real name ) took £200 for allocated seating which we didn’t get. Jason lied for 6 months about where the money... See more
I'd give a 5 stars, but I've tried to call customer service to ask about a tax money taken and refunded the same day, my calls _ 5 times total, never get through. I was put on hold, but there was no m... See more
Company details
Written by the company
Flight Guru is a flight booking engine that focuses on cheap business class & first class flights. Save thousands when flying internationally to London, Paris, Rome and more...
Contact info
United States
- flightguru.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Raising the price after agreeing to a price is not acceptable
The quoted price was raised after they had already taken my payment. Really a disappointing experience. Apparently their guarantee isn’t worth much.
Absolutely the worst airline ticket…
Absolutely the worst airline ticket booking experience I have ever had. My flight is leaving in less than a week. I have not received a ticket and they refuse to confirm the ticket. Support is unwilling/unable to work with you to try to book the ticket. They made it sound like there is a chance I will not get a ticket for the price I paid, and the price may go up. They offer absolutely no value and only stress to the travel process.
The booking process went smoothly and…
The booking process went smoothly and we got our tickets. They show on the airline’s website as well.
The agent resposes were helpful after I…
The agent resposes were helpful after I called the support line after more than a day, but it will be great if FlighGuru can reach out quikcer.
48 hours after purchasing the tickets I…
48 hours after purchasing the tickets I still didn’t have the confirmation and now that I do not only I have confirmed my tickets but also 2 trips that are not line but under my name. I am still waiting for someone to call even though I have called 3 times..
Also trying to get price on a part of my ticket to be able to get a different flight bc of connection time, and like I said none can help bc no one’s called me back

Reply from FlightGuru
Easy booking, but jury out
Easy booking, but not able to see the tickets on airline App (SAS). It has been 24 hrs.
The agent who helped me on May 13
The agent who helped me on May 13, 2023, with a flight from Miami to Vienna, with a layover in Zurich was outstanding! He called me back twice as promised to assist with the finalization of the booking. I would have missed a very important trip and the flight if it was not for his diligence and great customer service!
Found good flights but couldn't choose…
Found good flights but couldn't choose seats. Probably should have gone directly to airline's site.
First flight got canceled departing…
First flight got canceled departing from Miami but it was re-schedule for the next one. Overall all was good until my destination, Nice!
Knowledgeable and helpful
The agent was knowledgeable and was able to answer my question quickly.
I was initially concerned because the email I received sounded like a phishing scam, but the agent was able to confirm it was a legitimate email and resolved the issue during the call. Much appreciated!
Good services
Good services
I booked a flight to Philippines using Flight Guru with Robert. He provided a very easy service and was very helpful. Highly recommended
Cheapest Flight
I searched for like a day to get a good price flight ticket! I have never heard of flight guru, easy booking and the flight was cheaper than the competitors. Thank you!
Don't trust them
After a lot hustle and bustle with their website. They wanted to increase the price. I didn't believe the comments that they wanted to increase the price. Trust factor 0, or may be even -10
My experience with flights guru was…
My experience with flights guru was great . I bought the ticket at the last minute but when I get to the airport all I needed it was my confirmation number and the price was reasonable thanks a lot I will choose flight Guru in the future
A very nice experience
A very nice experience, bumped into a real good deal for a flight to Europe and booked rifght away.
The whole process went quick and correct.
FlightGuru keeps you posted on every little detail. I will definitely use FlightGuru again for future flights. Thanks for being so accurate.
Offer good price flights and reliable
I like the fact I was able to apply for…
I like the fact I was able to apply for a loan to pay for the tix. I was not so thrilled about not able to reserve my seats when it was an option. In the end I have my reservation number but now I have to worry about seats so my Mom and I can sit together.
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