FlightHelp 

I had been granted a booklet about how to get compensation for the delay of flight right after arrival, it was very helpful. Thanks a lot!

Very very Helpful

Scammers! Don't trust these people with your personal information, they are absolute scammers!
My flight was delayed and they approached me after I landed and we exchanged contact information. They were very fast to respond during the process of obtaining the bank, flight and personal details, but once it was time for them to pay, they completely ignored all emails and calls. They sent me an email that payment has been processed without confirming the amount, but I never received any payments from them. That was in the summer of 2024, its Jan. 2026 now and I am still waiting for an answer and payment.

Ok🤝🤝.. thanks

I still haven’t received my money back but I know that u would solve my problem

My experience with FlightHelp has been very disappointing. While I did eventually receive compensation after about three and a half months, the process lacked transparency from start to finish.

Once the airline paid the compensation, FlightHelp stopped providing meaningful information about my case. Despite several attempts to contact them, I received only standardized, generic responses that did not address my specific questions or clarify the status of the payment.

What concerns me most is that I never received clear or verifiable information about the original amount paid by the airline. The only thing I was informed about was the final amount transferred to me after their commission had already been deducted. This lack of transparency makes it impossible to verify whether the correct compensation was received.

After reading many similar reviews describing the same pattern, initial responsiveness followed by vague, automated replies once compensation is secured, it no longer feels like an isolated incident. Based on my experience, I would strongly advise others to proceed with caution before using this service.

Very helpfull personal at the airport in Skopje

Good assistance for travellers

Wizz Air confirmed compensation in advance. Payment from FlightHelp was received after more than four months

Doing everything fast.

AVOID AVOID AVOID. You will receive good customer support at first before your claim is processed as soon as it has been processed and the “money is being sent” they will ignore you it’s been 6 weeks of constant emails and being just completely ignored on WhatsApp and email but at first they would reply straight away definitely a scam. They do not pay out at all go through the actual airline you flew with don’t give these scamming pieces of shit any more money

The application was very useful fingers crossed It resolved quick

The company presents itself well, they immediately send the confirmation of the refund request. The problem arises when the airline makes the payment and FlightHelp should notify you and send you your money. At that point, they disappear, you can contact them on WhatsApp, email, and you'll only receive automatic responses but nothing concrete. Probably to save face, they'll do the same under this comment, but it's all a facade. I won't stop fighting to get my money back and I'm already taking other steps. If something changes, I'll be happy to update my review

Seems you are responsible company.
Thank you for informing us through e-mails.

I am happy I can Trust the Company and dont need to worry about it

The service was very fast, I immediately received a response that the request was being processed.

Friends which were on the same flight, received a compensation. The answer in my case was that the flihgt company rejected my complaint. So....i will never again use your support.