My family lost money trying to book a trip last year to a scamming agent. So when we decided to look into getting tickets again for a family trip? My wife was worried but once I spoke to Ronnie at fl... See more
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See what reviewers are saying
Ronnie made it all easy! He was contentious in finding me the right flight at a good price; I was apprehensive at first as Ive never done payments like this before , I usually credit card it! What a g... See more
Company replied
Terry thank you for all your help and for sorting 9 flights for my daughter for her travels later this year. Very patient, professional, super quick at responding. Also extremely competitive price t... See more
Company replied
I can’t recommend James at Flightpro enough! He helped me secure an amazing deal on flights to Dallas and made the whole process completely stress-free. Nothing was ever too much trouble—he was always... See more
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Company details
Written by the company
Welcome to FlightsPro, your esteemed travel agent situated in the heart of London. We are committed to delivering impeccable travel solutions tailored to meet your discerning needs with utmost professionalism. "Flightspro" is a fully bonded company working under strict guidelines of CAA (Civil Aviation Authority) UK. We are committed to our customers for the best cover & comfort". Our comprehensive services encompass all aspects of travel, from meticulously arranging flights and securing premium accommodations to conscientiously planning bespoke holidays and ensuring seamless airport transfers. At FlightsPro, we prioritize trust, safety, and client satisfaction, fostering enduring relationships built on reliability and excellence. Behind our services is a team of experienced travel advisors, each with a wealth of industry knowledge. They're here to ensure your travel plans are meticulously tailored to exceed your expectations. Whether you are looking for corporate travel or leisurely escapades, our tailored approach ensures a seamless experience from start to finish. With FlightsPro, you can rest assured that your travel needs are in capable hands. Allow us to elevate your journey with our unwavering commitment to delivering unparalleled service and creating unforgettable moments. Welcome to a world of refined travel experiences with FlightsPro. We have dedicated customer services staff who are professional & ensure your after sales experience is completely hassle free.
Contact info
FlightsPro Ltd, Ealing Aurora, 71-75 Uxbridge Road, London, England, W5 5SL, London, United Kingdom
- 02083967200
- CARE@FLIGHTSPRO.CO.UK
- flightspro.co.uk
You should know
4.9
Excellent
420 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fantastic service
Absolutely fantastic service. Been booking my daughter’s flights for the last 2 years. Friendly, helpful and Terry always goes that extra mile. Would recommend this company to everyone. Thanks Terry 👌
11 October 2024
Unprompted review
Reply from FlightsPro
Hi Donna,
Thank you very much for taking the time to write a wonderful review of FlightsPro UK. Its so wonderful to know how helpful Terry & the team has been in assisting you with your daughter's flights.
As a company we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience.
We appreciate your kind words and want to thank you recommending FlightsPro!
We look forward to assist you soon!
Many Thanks,
FlightsPro UK
Excellent customer service
Excellent customer service
Found a great deal.
9 October 2024
Unprompted review
Reply from FlightsPro
Hi Roxanne,
Thank you for writing a 5*review of FlightsPro UK. We are so glad you hear that FlightsPro Team provided you with its exemplary customer service.We are glad we could offer you the most suitable flight at a great price.
We truly appreciate your kind words and we hope to have the opportunity to welcome you back for your future trip.
Many Thanks
FlightsPro UK
he was very friendly and professional
he was very friendly and professional, helped me to find flights and book my tickets.
10 September 2024
Unprompted review
Reply from FlightsPro
Dear Chris
Thank you so much for your 5*review of FlightsPro UK.
We are delighted to know you found our customer service skills good & we'll be sure to pass it along to our team.
Thank you for your kind words and we look forward to assist you in the future.
Best Wishes
FlightsPro UK
Thanks so much
Thank you garren it was my first time I’m fully happy with your service I will let my family know about your service god bless you🥰🥰🥰
2 October 2024
Unprompted review
Reply from FlightsPro
Dear Abdul,
Thank you so much for your wonderful feedback of FlightsPro UK. We are thrilled to hear that you had such a positive experience with our team.
It's fantastic to know that Garren exceeded your expectations and met all your requirements. Your feedback is greatly appreciated, and we will be sure to share your kind words with Garren & the team.
Thank you for you kind recommendation. We look forward to welcoming you back to FlightsPro UK and plan many more holidays for you in the future.
Kind Regards,
FlightsPro UK
Peace of mind
I am always apprehensive about booking a holidays. Especially long hall flights. However when I called Flights Pro and spoke to Amber she put my mind at ease, as she was very knowledgeable about the flights I was booking and I felt I could trust that I was receiving the best deal available.
1 October 2024
Unprompted review
Reply from FlightsPro
Hi Juliana,
Thank you for your wonderful review of FlightsPro UK! We're thrilled to hear that Amber provided excellent service and was attentive to your needs.
Your kind words for Amber & the team are greatly appreciated.
We look forward to planning many more wonderful trips for you in the future.
Kind Regards,
FlightsPro UK
Amber has been amazing…
Amber has been absolutely amazing during the process of booking our first family holiday. She has been reachable and very patient with my many phonecalls in regards to questions I've had. I would definitely book again with her.
30 September 2024
Unprompted review
Reply from FlightsPro
Dear Lekisha,
Thank you so much for sharing your experience!
We’re thrilled to hear that you had an extraordinary experience booking your first holiday with FlightsPro UK. Your kind words about her excellent service, manners & professionalism mean a lot to us, and we will be sure to share these comments with Amber & the team.
Thank you again, and we look forward to helping you plan your next adventure!
Kind regards,
FlightsPro
I have always use flightspro for all my…
I have always use flightspro for all my vacation travel.The team is very polite and supportive,it’s easy to get in touch with them whether by phone or email Amber is my favourite she makes sure all your questions are answered in a timely manner and if their is something that you don’t understand she will not stop until you are comfortable with making a decision
17 November 2023
Unprompted review
Reply from FlightsPro
Hi Stacey,
Thank you for sharing your experience with us.We are delighted to hear that all your vacations have been planned to high standards & it was exactly what you hoped for. It's wonderful to know that Amber could craft a holiday that suited your requirements perfectly.
We thank you for your loyalty and hope to plan your next holiday soon.Thank you for choosing FlightsPro UK once again!
Best Wishes
FlightsPro UK
Purchasing a ticket
The service I received was excellent. James gave me the best options and at an affordable price that meet my budget. He was very helpful, patient He confirm that I received the ticket and names were correct before leaving the conversation on the phone.
28 September 2024
Unprompted review
Reply from FlightsPro
Dear Jefferson,
We’d like to express our gratitude for your kind review of FlightsPro UK. We are so pleased that James was able to create a personalised itinerary tailored to your interests & budget. I will be sure to share your kind words with James & his team.
Thank you for taking the time to provide us with your feedback. We look forward to creating amazing experiences for you in the future.
With kindest regards,
FlightsPro UK
Working with a true professional
I had the pleasure of working with James, what a wonderful, patient, helpful and professional man. I was in a panic about using my banking app, he was reassuring and talked me through the whole process, keeping me calm and focused. THANK YOU James. I have nothing but praise and appreciation the way you handled things. Thank you once again
27 September 2024
Unprompted review
Reply from FlightsPro
Hi Jessica,
Thank you for your detailed and positive review of FlightsPro UK! We’re delighted to hear that the prompt service and attention to detail provided by James helped make your booking experience enjoyable and tailored to your expectations.
Your kind words for James & the team are greatly appreciated.
We look forward to planning many more wonderful trips for you in the future.
Best Wishes
FlightsPro UK
Amazing Amber …
Amber found me a amazing deal within my budget am happy and pleased with the service i received will definitely recommend her to family and friends.
20 September 2024
Unprompted review
Reply from FlightsPro
Hi Tasharna,
We are so happy to hear about your wonderful experience with FlightsPro UK! It's great to know that your specialist Amber was able to offer you an amazing deal which was in your budget. I will be sure to share this excellent feedback with Amber & her team.
Thank you for your kind recommendation.We look forward to helping you plan your next trip!
Best Regards,
FlightsPro UK
Mr James were found very…
Mr James were found very informative,with o the purchase of our ticket to Jamaica keep up the good work.
26 September 2024
Unprompted review
Reply from FlightsPro
Hi Anthony,
Thank you so much for your wonderful review of FlightsPro UK!
We're thrilled to hear that you had such a memorable experience with James.He puts great care into planning each itinerary, and it's lovely to know he impressed you with his exceptional customer service skills.
We look forward to helping you plan your next trip soon!
Warm Regards,
FlightsPro Team
Great Service
Amber is proactive, helpful and quick to respond. Have been using a couple of years now for our school trips
26 September 2024
Unprompted review
Reply from FlightsPro
Hi Happy Customer,
Thank you for taking the time to write such a wonderful review of FlightsPro UK! We are so happy that we exceeded your expectations.
We are thrilled to hear you experienced excellent customer service and personal attention from Amber that ensured a seamless execution of your trips. We will make sure to pass that feedback along to Amber & the team.
Thank you for travelling with us once again and for your kind review.We look forward to assist you soon.
Warm Regards,
FlightsPro UK
The best agent i have been using for.
The best agent i have been using for years i always get what im looking for.
I alway book my 91 year old grandmother flight with here and she travels on here own .
25 September 2024
Unprompted review
Reply from FlightsPro
Dear Chyril,
We’d like to thank you for your kind review of FlightsPro UK. It’s wonderful to read how well FlightsPro Team looks after your grandmother's requirements throughout each journey.
Thank you for putting your trust in us travelling with us once again. We will pass on your feedback to the team. We look forward to planning more special trips for you in the future.
With kind regards,
FlightsPro UK
Amber
Amber was our contact, she was very helpful, polite and efficient. Which made booking very easy for us.
24 September 2024
Unprompted review
Reply from FlightsPro
Hi David,
Thank you for your wonderful 5 star review of FlightsPro UK! We’re delighted that Amber expertise and dedication to excellent service made your booking process seamless.
Your feedback is greatly appreciated and we look forward to assisting you with future travel plans.
Best Wishes
FlightsPro UK
He was sooo kind and helpful
He was sooo kind and helpful. He helped me to get a ticket for my wife during war in Lebanon. Am very grateful to him. He gave me all his time and he was very patient with me. Thanks Mr garren,
You are the best
I will always get my tickets from him.
21 September 2024
Unprompted review
Reply from FlightsPro
Dear Mohamad
We are delighted to hear that you had such a positive experience with FlightsPro UK.
It's heart warming to know that Garren provided you with such excellent service and thoughtful suggestions for planning your wife's journey.
We strive to provide high standard service to our clients and it's rewarding to hear that we achieved that for you.
Thank you for sharing your feedback. We look forward to book your future travels!
Warm Regards,
FlightsPro Team
Very patient and really helpful amazing…
Very patient and really helpful amazing communication from garren who helped me book my flight.
23 September 2024
Unprompted review
Reply from FlightsPro
Hi Zacchia,
Thank you for your kind review of FlightsPro UK! We're so happy to hear that you appreciate the service provided by Garren to book your flights! It's wonderful to hear that his expertise and communication delivered an effortless and memorable experience for you.
We look forward to assist you soon with future travels.
Best Regards,
FlightsPro UK
As ever Terry is on the ball !,
As ever Terry is on the ball !,
The airline has changed our return flight destination twice now, as soon as flightspro are informed he is in contact with us, checking that the details are suitable, if not then he is on the case"finding an alternative AT NO EXTRA COST
Such services are standard from Terry @ flightspro, as for me Terry is my first choice for travel
Happy Holidays!
10 September 2024
Unprompted review
Reply from FlightsPro
Hi Mrs Kotwica,
Thank you so much for your 5-star review of FlightsPro UK! We are truly grateful for your continued loyalty and are thrilled to hear that Terry & the team have been able to provide you with outstanding customer service skills.
Thank you once again for your kind words and your loyalty. We look forward to assist you in the future soon.
Best Wishes,
FlightsPro UK
Gurran was very helpful in trying to…
Gurran was very helpful in trying to find a flight for me of which am very appreciate
13 September 2024
Unprompted review
Reply from FlightsPro
Hi Monica,
Thank you for writing such a lovely review for FlightsPro Travel Agency, London, UK! We are so pleased to know that Garren impressed you with his exceptional customer service skills and found the most suitable flights.
Thank you for your kind words & we look forward to plan many more trips for you.
Many thanks,
FlightsPro UK
My first time calling
My first time calling , and I would say Anber is so friendly and polite. Amber was so helpful, she took all the times to help me to find a flight , she did all her best to find me a good deal . She is an asset to your team and for going above and beyond with her great customer service 👏 thank you Amber 😊
9 September 2024
Unprompted review
Reply from FlightsPro
Hi Premilla,
Thank you for sharing such a wonderful review of FlightsPro UK.We are delighted to hear that you had a fantastic experience with our Travel Advisor Amber, from the initial enquiry to the final booking.
We take great pride in providing thorough discussions and proactive suggestions to meet our clients requirements. It’s gratifying to know that our teams efforts are appreciated & Amber impressed you with her exceptional customer service skills.
We will ensure that your kind words are shared with Amber and the entire team. We look forward to assisting you with your future travel plans.
Warm Regards
FlightsPro UK
Experience with FlightsPro
Garren from FlightsPro has been amazing. He is very polite and handles my queries very well
30 August 2024
Unprompted review
Reply from FlightsPro
Hi Kayon Carr- Rose,
Thank you for sharing such a wonderful review of your recent booking with FlightsPro UK.
We are delighted to hear that you had a fantastic experience with Garren for all your holiday booking.It’s gratifying to know that our teams efforts are appreciated and you found FlightsPro team knowledgeable & accommodating.
We look forward to planning many more wonderful trips for you in the future.
Best Wishes
FlightsPro UK
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