My family lost money trying to book a trip last year to a scamming agent. So when we decided to look into getting tickets again for a family trip? My wife was worried but once I spoke to Ronnie at fl... See more
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See what reviewers are saying
Ronnie made it all easy! He was contentious in finding me the right flight at a good price; I was apprehensive at first as Ive never done payments like this before , I usually credit card it! What a g... See more
Company replied
Terry thank you for all your help and for sorting 9 flights for my daughter for her travels later this year. Very patient, professional, super quick at responding. Also extremely competitive price t... See more
Company replied
I can’t recommend James at Flightpro enough! He helped me secure an amazing deal on flights to Dallas and made the whole process completely stress-free. Nothing was ever too much trouble—he was always... See more
Company replied
Company details
Written by the company
Welcome to FlightsPro, your esteemed travel agent situated in the heart of London. We are committed to delivering impeccable travel solutions tailored to meet your discerning needs with utmost professionalism. "Flightspro" is a fully bonded company working under strict guidelines of CAA (Civil Aviation Authority) UK. We are committed to our customers for the best cover & comfort". Our comprehensive services encompass all aspects of travel, from meticulously arranging flights and securing premium accommodations to conscientiously planning bespoke holidays and ensuring seamless airport transfers. At FlightsPro, we prioritize trust, safety, and client satisfaction, fostering enduring relationships built on reliability and excellence. Behind our services is a team of experienced travel advisors, each with a wealth of industry knowledge. They're here to ensure your travel plans are meticulously tailored to exceed your expectations. Whether you are looking for corporate travel or leisurely escapades, our tailored approach ensures a seamless experience from start to finish. With FlightsPro, you can rest assured that your travel needs are in capable hands. Allow us to elevate your journey with our unwavering commitment to delivering unparalleled service and creating unforgettable moments. Welcome to a world of refined travel experiences with FlightsPro. We have dedicated customer services staff who are professional & ensure your after sales experience is completely hassle free.
Contact info
FlightsPro Ltd, Ealing Aurora, 71-75 Uxbridge Road, London, England, W5 5SL, London, United Kingdom
- 02083967200
- CARE@FLIGHTSPRO.CO.UK
- flightspro.co.uk
You should know
4.9
Excellent
420 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Garren
Garren, the agent was friendly, patience and efficient.
I was able to get the help I needed.
Thanks
9 September 2024
Unprompted review
Reply from FlightsPro
Dear Martha,
Thank you so much for your wonderful feedback of FlightsPro UK. We are thrilled to hear that you had such a positive experience with our team.
It's fantastic to know that Garren exceeded your expectations and met all your requirements. Your feedback is greatly appreciated, and we will be sure to share your kind words with Garren & the team.
We look forward to welcoming you back to FlightsPro UK and plan many more holidays for you in the future.
Kind Regards,
FlightsPro UK
Reply from FlightsPro
Hi Isabella,
Thank you for writing such a lovely review for FlightsPro Travel Agency, London, UK! We are so pleased to know that Garren impressed you with his exceptional customer service skills.
Thank you for your kind words & we look forward to plan many more trips for you.
Many thanks,
FlightsPro UK
Reply from FlightsPro
Dear JC
Thank you so much for your 5*review of FlightsPro UK.
We are delighted to know you found our customer service skills good & we'll be sure to pass it along to our team.
Thank you for your kind words and we look forward to assist you in the future.
Best Wishes
FlightsPro UK
Helpful Agent. Garren wand gave us exactly…
Garren was helpful and gave us exactly what we wanted in terms of flight at a cost that suited our budget. Even though this was a last minute change he acted quickly and it done for us. We were very pleased with the result.
21 August 2024
Unprompted review
Reply from FlightsPro
Hi Sandra,
Thank you for your detailed and positive review of FlightsPro UK! We’re delighted to hear that the prompt service and attention to detail provided by Garren helped make your booking experience enjoyable and tailored to your expectations.
Your kind words for Garren & the team are greatly appreciated.
We look forward to planning many more wonderful trips for you in the future.
Best Wishes
FlightsPro UK
Lovely thanks everything was delightful
Lovely thanks everything was delightful
2 September 2024
Unprompted review
Reply from FlightsPro
Hi Mr Walker,
Thank you for taking the time to leave this lovely review of FlightsPro UK.It’s wonderful to know you were delighted with the service provided by our team.
If you ever need assistance with future trips, we’d be elated to help.
Many thanks,
FlightsPro UK
Terry is amazing
Terry is amazing! He is so polite, kind and helpful. He is so patient with his customers. I don’t know what we would have done without him. Thank you Terry!
2 September 2024
Unprompted review
Reply from FlightsPro
Hi Dominique,
Thank you so much for your 5-star review of FlightsPro UK! We are truly grateful for your continued loyalty and are thrilled to hear that Terry & the team have been able to provide you with outstanding experiences over your many holidays with us.
We can’t wait to help you plan many more holidays in the future.
Thank you once again for your kind words and your loyalty.
Best Wishes,
FlightsPro UK
Would book again
First time using them, James was great.
He seems to have thought of everything and left me feeling informed and covered.
2 September 2024
Unprompted review
Reply from FlightsPro
Dear Yanique,
Thank you so much for your 5*review of FlightsPro UK.
It's wonderful to know that James provided you with such excellent service and thoughtful suggestions.
We strive to make our clients' travel experiences as enjoyable as possible.We appreciate you taking the time to share your positive feedback, and we'll be sure to pass it along to James & the team.
Thank you for your kind recommendation and we look forward to assist you in the future.
Best Wishes
FlightsPro UK
I book with flight pro to go to Tampa…
I book with flight pro to go to Tampa in April. My experience with them was not good and I was a very upset customer.
I decided to shop around to find flights for Tampa once more. I contacted flight pro once again. First I spoke with Rio he then gave me a quote I thought the price was high I then went another travel agency else to find a cheaper quote. I contacted Rio to tell him I got a cheaper quote he then said he could match this. I said ok. This time booking with flights pro I actually feel optimistic. Rio was very professional, patient and helpful.
2 September 2024
Unprompted review
Reply from FlightsPro
Hi Kimmy,
Thank you for sharing your experience of FlightsPro UK.We’re truly sorry to hear about the challenges you faced.
We appreciate your patience throughout this process and are glad to hear that Rio was able to assist you personally and help put things right. Your feedback is invaluable, as it enables us to improve our services and processes for future travelers.
We will be sure to pass along these kind words to Rio & the team.
We hope to plan many more holidays with you in the near future!
Many thanks,
FlightsPro UK
James was very knowledgeable
James was very knowledgeable, and very helpful. He got the lowest price for my flight and im very happy.
30 August 2024
Unprompted review
Reply from FlightsPro
Hi Lauren,
Thank you for your wonderful 5 star review of FlightsPro UK! We’re delighted that James expertise and dedication to excellent service made your booking process seamless.
Your feedback is greatly appreciated and we look forward to assisting you with future travel plans.
Best Wishes
FlightsPro UK
First time booking with FlightsPro
First time booking with FlightsPro
James is absolutely such a great helper who also kind and very helpful finding best ticket for our family for next year holiday. James is an assets to the company keep the good work James!!!
30 August 2024
Unprompted review
Reply from FlightsPro
Dear Sandra,
We’d like to thank you for your kind review of FlightsPro UK. It’s wonderful to read how well James catered for your needs and how instrumental his support was throughout your booking process. We will pass on your feedback to James & the team.
We look forward to planning more special trips for you in the future.Have a pretty holiday!
With kind regards,
FlightsPro UK
He was very lovely and good if there…
He was very lovely and good if there was any problems he delt with it quickly and I'm very because he booked our flight we going Jamaica:) top guy h
19 August 2024
Unprompted review
Reply from FlightsPro
Dear Danielle,
Thank you so much for taking the time to share this radiant review of FlightsPro UK! We're so thrilled to hear you had such a good experience and all issues were dealt swiftly by our team.
We truly appreciate your kind words and look forward to helping you plan your next holiday!
Best wishes,
FlightsPro UK
First time booking but had an amazing…
First time booking but had an amazing experience and excellent costomer service from James.
He managed sort our request and booking in a very quick manner.
Very polite.
We will be booking flights with you again for sure.
28 August 2024
Unprompted review
Reply from FlightsPro
Dear Rudolph,
Thank you so much for taking the time to share this radiant review of FlightsPro UK! We're so thrilled to hear you had such a wonderful experience with James.
Can't thank you enough for entrusting us with your first booking with FlightsPro & we look forward to helping you plan your next adventure someday soon!
Thank you for your kind recommendation one again!Have a lovely trip.
Best wishes,
FlightsPro UK
James is very patient and friendly
James is very patient and friendly. Highly recommend
28 August 2024
Unprompted review
Reply from FlightsPro
Dear Rhnay
Thank you so much for your 5*review of FlightsPro UK.
It's wonderful to know that you found James patient & friendly.
We appreciate you taking the time to share your positive feedback, and we'll be sure to pass it along to James & the team.
Thank you for your kind recommendation and we look forward to assist you in the future.
Best Wishes
FlightsPro UK
James has been a great help in booking…
James has been a great help in booking our flights. I would recommend him to be someone that is not only friendly and helpful, but very precise and patient at explaining the booking process. Keep up the good work James, as your an asset to the travel company.
27 August 2024
Unprompted review
Reply from FlightsPro
Dear Amanda
We are delighted to hear that you had such a positive experience with FlightsPro.
It's wonderful to know that James provided you with excellent service and thoughtful suggestions and patiently helped throughout the booking process.
We strive to make our clients' travel experiences as smooth as possible.
Thank you for sharing your kind feedback and we look forward to book your next trip soon!
Best Wishes
FlightsPro UK
Reply from FlightsPro
Hi Mr Tirmizi,
Thank you for taking the time to leave this lovely review of FlightsPro UK. We are delighted to know how well Rio had taken care of you.
We will be sure to pass along these kind words to Rio & FlightsPro team.
We hope to plan many more holidays with you in the near future!
Many thanks,
FlightsPro UK
My First Time Booking
My booking was handled by an experience person who make me feel comfortable in booking my ticket.RIO,the name of the agent was very helpful and find suitable and best options for me, This is my first time booking with this place I would likely recommend this place to anyone.Thank you so much( Flight PRO) more power to you xx
21 August 2024
Unprompted review
Reply from FlightsPro
Hi Gracefield,
Thank you for sharing such a wonderful review of FlightsPro UK.
We take great pride in providing thorough discussions and proactive suggestions to meet our clients requirements. It’s gratifying to know that you found Rio thoughtful & knowledgeable.
Whenever you're ready to explore more destinations, we'll be happy to create the most perfect holiday for you.
Thank you once again for choosing FlightsPro UK. We will ensure Rio receives your kind comments and we look forward to helping you plan your next adventure soon.
Kind Regards,
FlightsPro Team
By far the best service
By far the best service, Rio was absolutely brilliant and patient with us looking into business class seats, communication and efficient throughout the process, will be using again for sure ✔️
20 August 2024
Unprompted review
Reply from FlightsPro
Dear Mr Bree,
Thank you so much for your wonderful feedback of FlightsPro UK. We are thrilled to hear that you had such a positive experience booking your business class flights with us.
It's fantastic to know that Rio exceeded your expectations and met all your requirements. Your feedback is greatly appreciated, and we will be sure to share your kind words with Rio & the team.
We look forward to welcoming you back to FlightsPro UK and plan many more holidays for you in the future.
Kind Regards,
FlightsPro UK
Reply from FlightsPro
Hi Hec,
Thank you for a 5* review for FlightsPro Travel Agency, London, UK! We are so pleased that you found our services good.
Thank you for your kind words & we look forward to plan many more trips for you.
Many thanks,
FlightsPro UK
Excellent customer service
Terry provided excellent customer service and communication, whilst researching the best deal to suit needs, would definitely use their services again where possible.
7 August 2024
Unprompted review
Reply from FlightsPro
Hi Ventoura,
Thank you for taking the time to leave this lovely review of FlightsPro UK. We are so pleased to hear that Terry provided you with his exceptional customer service skills and found the most suitable flights for you.
We will be sure to pass along these kind words to Terry & the team.
We hope to plan many more holidays with you in the near future!
Many thanks,
FlightsPro UK
Very helpful
Very helpful. Amber who I spoke to on the the phone was patient and great service. I hate booking online. You pay a bit more but for me totally worth it.
5 August 2024
Unprompted review
Reply from FlightsPro
Hi Rupert,
Thank you for taking the time to leave this lovely review of FlightsPro UK. We are so pleased to hear how well you were supported throughout the booking process.
We will be sure to pass along these kind words to the Amber & FlightsPro team.
We hope to plan many more holidays with you in the near future!
Many thanks,
FlightsPro UK
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