Would never ever use them again what an absolute waste of money. I put an ad on there. It was saying that I've had over forty people ask for details ( ie phone number or email ) and not one person ha... See more
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See what reviewers are saying
No problems with the supplier switches in the past. Hopefully this will continue. We are in changed circumstances as our old back boiler system has been replaced with an up to date Combi boiler. So ar... See more
Company replied
Largely speaking being with Flipper has been worthwhile. They certainly have saved me a lot of time searching for the best deal and although I haven’t always been completely satisfied with their choic... See more
Company replied
I've been with Flipper for well over 4 years, and there's no catch! They simply review your energy costs monthly [automatically] and tell you if they can save money by flipping you to another suppli... See more
Company replied
Company details
Written by the company
Flipper has ceased trading as of 22 October 2021
Contact info
1 Clevedon Walk, Nailsea, BS48 1WA, Bristol, United Kingdom
- 0345 528 0000
- support@flippercommunity.com
- flipper.community
So far so good
17 June 2021
Reply from Flipper
Hello Jill.
Thank you for your review, we are happy to hear that you are happy with our service so far and you can rest assured that we plan to make sure that this does not change.
Should you ever need us, simply get in touch with our team.
Kind regards,
The Flipper Team.
Did what I expected on time
17 June 2021
Reply from Flipper
Hello!
Thank you for your review.
We have tried to call you to discuss your review to see if there is anything at all we could have done better to improve your experience.
Should you have a spare minute, do call our team on 0345 528 0000 where we can assist you with any queries you may have.
Kind Regards,
The Flipper Team.
Reply from Flipper
Hello!
Thank you for your review. We are glad to hear that you have gad a good experience with one of our agents and hope that your query was resolved right away.
Should you need more help, just let us know.
Kind Regards, The Flipper Team.
Changing to Flipper was a very easy…
Changing to Flipper was a very easy procces from start to finish, they took control of the whole situation making it less stressful for me. Changing fron one company to another will be so much easier.I can sit back and relax in the knowledge they will save me money on my bills and do all the work for me.
17 June 2021
Reply from Flipper
Hi Maggie,
Thank you for your 5* review.
We are so pleased to hear your thoughts on Flipper, we aim to make the process as simple as possible so that you can just sit back and relax. We hope that you will be able to enjoy your savings!
Kind Regards,
The Flipper Team
Core business plus
Good communication which is clear and helpful in addition to providing the excellent service re energy swaps that is their core business.
16 June 2021
Reply from Flipper
Hi Gillian,
Thank you for your review.
It's brilliant to hear, you've found communicating with Flipper clear and helpful. We do our best to make sure you are well informed throughout the process and we love saving you money!
Kind Regards,
The Flipper Team
Excellent fast service
Excellent fast service. Just a few clicks and it was all taken care of.
16 June 2021
Reply from Flipper
Hi Mark,
Thank you for your review.
We are delighted to hear our service has been excellent and fast. We hope you are enjoying your savings!
Kind Regards,
The Flipper Team
Largely speaking being with Flipper has…
Largely speaking being with Flipper has been worthwhile. They certainly have saved me a lot of time searching for the best deal and although I haven’t always been completely satisfied with their choices, a quick phone call has sorted things out and they have quickly found a good alternative. I am still with them which probably demonstrates whether or not I think Flipper does a good job.
15 June 2021
Reply from Flipper
Hi Mr Stoddon
Thank you for your review. I am pleased we have saved you lots of time and we have managed to provide you with alternative deals.
Should you need any assistance, do not hesitate to let us know. In the meantime, we will continue doing what we do best and saving you more money.
Kind Regards,
The Flipper Team.
Excellent service from beginning to…
Excellent service from beginning to end, delighted. Helpful staff and easy transition to another provider.
14 June 2021
Reply from Flipper
Hello Gillian.
Thank you for your review. It is lovely to hear that you find our team helpful and that you feel you are always being looked after.
Should you need any assistance, do not hesitate to let us know. In the meantime, we will continue doing what we do best and saving you more money.
Kind Regards,
The Flipper Team.
Helps me be a savvy shopper
I've with Flipper since 2017 & I would recommend it to anyone. There are few things in life as dull as shopping energy tariffs, this removes the chore completely and saves me money in the process. All of my switches have been seamless, I've needed to actually ring someone only once in all this time and my query was resolved quickly and efficiently
9 June 2021
Unprompted review
Reply from Flipper
Hi Liz,
Thank you for your lovely 5* review.
It's great to hear your comments on how you find using our service!
We hope that you have enjoyed your savings.
If you do recommend us, make sure you use our refer a friend scheme so you benefit as well!
Kind Regards,
The Flipper Team
Flipper takes out all the spade work…
Flipper takes out all the spade work when it comes to choosing alternative energy providers. Prices are regularly checked and at the right moment customers are advised when to switch. Switching is made easy as Flipper does all the necessary work.
8 June 2021
Reply from Flipper
Hi Ifor,
Thank you for your kind 5* review.
It is so great to hear that you are pleased with our service. We look forward to saving you more money in the future.
Kind Regards,
The Flipper Team
I have sent an email asking why Green…
I have sent an email asking why Green has already taken the money out of my account at the end of May, when they had not started supplying me with any electricity or gas yet. I am still waiting for a response to my email
7 June 2021
Reply from Flipper
Hi Mr Didi,
Thank you for your review.
I am sorry you have experienced difficulty contacting us via email. We are experiencing higher than average contact volumes at the moment and we are trying our best to answer all email queries as quickly as possible in date order.
I can see that we have now replied to you letting you know why suppliers are allowed to take an early payment by Ofgem. I hope that you are able to enjoy the savings that we have found you!
Kind Regards,
The Flipper Team
No problems with the supplier switches…
No problems with the supplier switches in the past. Hopefully this will continue. We are in changed circumstances as our old back boiler system has been replaced with an up to date Combi boiler. So are waiting to what reduction there will be in our Gas consumption. We have always submitted our gas and electricity readings as requested with no problems. We are happy with your service and long may it continue.
7 June 2021
Reply from Flipper
Hi Haemphilus,
Thank you for your 5*review.
We are so pleased to hear that you are happy with our service and have not experienced any issues when we flip you.
We are looking forward to saving you more money on your energy bills.
Kind Regards,
The Flipper Team.
1 star at first but quickly changed to 4. Great service
1 star at first because the correspondence from yourselves is terrible. I had to ring to see what was happening as I hadn't heard anything from you about my switch. Situation rectified straight away thanks for your call and I greatly appreciate your response.
6 June 2021
Reply from Flipper
Hi Jamie,
Thank you for taking my call, it was lovely speaking with you.
As discussed on the phone, your feedback is very important to us as a company and we will certainly look into making our emails more detailed and clear for our members. This is a big focus of ours.
As promised, we will always do the hard work so you can just sit back, relax and enjoy your savings!
Kind Regards,
The Flipper Team
Flipper are great
Flipper are great. They basically handles everything for me when I moved into my new house and now I’m confident about my energy bills being paid and being good value. Thanks guys
6 June 2021
Reply from Flipper
Hi RG,
Thank you for your amazing review.
It is really nice to hear that you have found Flipper great and you have confidence in us.
We aim to make switching as simple as possible and it's lovely to see you've experienced this.
Kind Regards,
The Flipper Team
Reply from Flipper
Hi Kvin,
Thank you for your kind review.
We are so pleased to hear you are happy with our customer service!
We will continue to search the market for you every month so that you never have to worry about overpaying for your energy again!
Kind regards,
The Flipper Team
It is sometimes difficult to get a…
It is sometimes difficult to get a reasonably prompt reply to emails, and if the question is difficult no proper reply at all.
5 June 2021
Reply from Flipper
Hi Steve,
Thank you for your review. I am sorry you have experienced difficulty with contacting us via email.
We are experiencing higher than average contact volumes at the moment and we are trying our best to answer all email queries as quickly as possible in date order.
I did attempt to call you today to see if you required any further support however, I was unable to get through. Please do not hesitate to call me back when it is convenient for you to do so on 0345 528 0000, Mon-Fri 8am-6pm.
Kind Regards,
The Flipper Team
Very good service
5 June 2021
Reply from Flipper
Hi David,
Thank you for your lovely 5*review.
We are pleased to hear that you are happy with our service.
We are looking forward to saving you more money on your energy bills.
Kind Regards,
The Flipper Team.
It's so simple
It's so simple. I don't have to do anything, and I am always put on the best tarrif
4 June 2021
Reply from Flipper
Hi Cheryl,
Thank you for your 5* review.
It is so great to hear that you are pleased with our service. We look forward to saving you more money in the future.
Kind Regards,
The Flipper Team
Excellent communication
Excellent communication, switches always go without a hitch.
4 June 2021
Unprompted review
Reply from Flipper
Hi Csvcooper,
Thank you for your kind review.
We're delighted to hear you're pleased with our service and we hope you enjoy your savings!
Kind Regards,
The Flipper Team
Flipper provide a hassle free service
Flipper provide a hassle free service. Easy to communicate with. Very happy to be using their service.
4 June 2021
Reply from Flipper
Hi Patricia,
Thank you for your 5* review.
It is wonderful to receive your comments on our service and how you find us easy to communicate with.
This is exactly what we aim for!
We'll always do the hard work so you can just sit back, relax and enjoy your savings!
Kind Regards,
The Flipper Team
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