Floor Choice Reviews 69

I bought worktops, good price, good quality. Only negative was the delivery driver wouldn't help move the worktops from the pavement so they had to be roughly cut outside - not ideal. This may not have been down to floor choice tho.

I can easily recommend them, there communications were clear and our questions when we contacted them were very helpful.

Helpfull on the phone prior to ordering.
Order placed and I was fully kept in touch regarding delivery.
Correct items delivered when they said they would.
Van driver helpfull with unloading.
Cannot ask for more

Very good before and after care service, I would definitely use Floorchoice again.

Worktops arrived quickly with no problems, very pleased with good service.

Great service.

After trawling local providers for new kitchen worktops I finally found what I really wanted at an amazing price with Floor Choice. Not only was the website brilliant but the service was outstanding - my name and order was remembered and I received patient answers to every question. Any hesitation about buying on line was totally unwarranted.

thanks very much Floor Choice.

This company was recommended to me and I would in turn recommend them to any future customers

Following a mix up with collection, floor choice offered me free delivery which arrived in 2 days so I could get the job done. Thank you.

The initial delivery date was confirmed by phone (nice touch) and delivered on time.
Unfortunately, the fitting kit was missing from delivery and didn't arrive for another 3 days. The edging (from another supplier) also failed to turn up and needed to be chased. The result was that I was unable to complete the job on time.

Floorchoice were quick to answer the phone, were professional and quick to resolve the issues.

Pleased with company but need to change delivery service. Driver was very helpful and apologised but said he could only deliver to kerbside. Paying £45 for delivery I would expect a delivery at least to the front door!!!

I knew what worktop I wanted and found floorchoice by accident, I'm so glad I did, having ordered at 16:57 on a wednesday afternoon, I really didn't expect miracles, however it was just after lunch on the thursday I got a call offering Friday as a delivery date, jumped at it, everything was perfect, worktops arrived looking more like they had come from the factory than a distributer, absolute class, A++++ a company like this is only as good as its distys, and the disty is an absolute credit to floorchoice, arranged a same day courier when their driver let them down... I really can't recommend highly enough. excellent price, excellent service, excellent disty, it's all here and a return visit when I'm in the market for floor or worktop is assured :)

I already knew what laminate floor I wanted and shopped around online beforehand - I picked Floor Choice initially on price alone, saving over £100 against competitors. However, they backed up their excellent price with great customer service too. They answered an email query promptly and to my satisfaction, so I placed my order for Quick Step Elite Old Oak Grey Planks UE1406, the underlay and accessories. I had a call from Floor Choice confirming my delivery day and the delivery driver was also very helpful, calling half an hour before he was due. Floor is being laid today, only a week after confirming my order, so fingers crossed all goes well and the reality of the floor matches the picture I have of it in my head!!

i ordered 2x bushboard worktops from floor choice,ordering was fine,delivery was well organised and delivery driver was very helpful,only criticism would be that i had to ring to check something out with the delivery and i had to ring again with no reply,but all in all no problems.

Great price, exceptionally quick service... what more can you ask?

I wouldn't hesitate to recommend your service. My floor oil was well packaged, a good price and delivered immediately.

Received a nice sample of wood v. quickly. Great service this!
We hoped your wood would match some engineered wood which we previously used in another room. Unfortunately, it did not fit well. The "problem" was not so much the grain or colour, but the length of tongue and groove and also the height of these. It did not result in a smooth transition (or surface) between "old" and "new". So, although the wood looked lovely we won't be ordering for the above reasons. However, I would like to thank you for your quick help.
With best regards, Corrina Turner

Product was perfect - suggestions elsewhere saying too runny etc are wrong... use the correct spreader and the results are great: Solid wood on concrete perfect.

By far the best price anywhere and the communication, service and backup due to a courier fault was excellent.

I purchased some flooring from Floor Choice on the Monday and it arrived on the Wednesday. I called on a number of occasions to ask advice on what was recommended and their team were quite frankly second to none. I will certainly be coming back on my next flooring project.