Flooring Hut Reviews 

863
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely competitive prices, excellent product quality, and the remarkably smooth online ordering process. People often appreciate the knowledgeable and helpful staff who assist with precise color matching, alongside prompt, professional, and reliable delivery services that make the entire purchasing journey completely straightforward. However, some customers also noted that returns can be rather expensive and certain product lines might occasionally fall slightly short of expectations. Consumers mentioned that minor measuring mistakes or specific kerbside delivery logistics require careful personal attention, meaning buyers should feel confident handling basic preparation and storage before the fitting takes place.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and orders arriving... See more

Product

People report high satisfaction with the product and overall service quality. Reviewers frequently highlight... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive rates and significant... See more

Order

Users describe positive interactions with order, highlighting the straightforward online ordering process and... See more

Service

Clients share positive opinions on service, highlighting that nothing is too much trouble when finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant from start to finish. Very helpful and friendly. Nothing was too much trouble when trying to find a match to an existing floor. Matched perfectly. competitive pricing and brilliant delivery... See more

Company replied

Rated 5 out of 5 stars

I've used Flooring Hut before and have been impressed with their low prices and high quality. I ordered some additional parquet flooring which was delivered promptly. Due to my mistake with measuring... See more

Company replied

Rated 5 out of 5 stars

You might think it is easy to match some 1980s floor tiles but it isn't. Having found the manufacturer, I had to find an agent who would actually sell me some. After an online search, Worthing prove... See more

Company replied

Rated 5 out of 5 stars

There was an earnest effort to find the exact LVT flooring to match our existing floor although it was by then out of production. The staff member Chevas went the extra mile to check the warehouse and... See more

Company replied


Company details

  1. Home Furniture Shop

Written by the company

Flooring HUT - We make it EASY to buy great value, high quality flooring online! Our selection of the very best carpets, carpet underlay, vinyl tiles, luxury vinyl flooring, Karndean, Polyflor, laminate flooring and wood flooring - are all available for express delivery to your doorstep.


Contact info

4.9

Excellent

TrustScore 5 out of 5

863 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(863)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, supplying great products at a great price. They are my go to supplier for flooring for my home. Have used them before and will use them again.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

I called Jack who provided me with a…

I called Jack who provided me with a very competitive price for Karndean Flooring. I needed it urgently and live close to the Karndean Factory so he arranged for me to collect it the next day.
Excellent Customer Service and Pricing
Thank you.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Polyflor Expona Simplay order

I recently ordered some Polyflor loose lay vinyl plank flooring and even though it was close to Christmas the delivery was completed on the day arranged. Everything arrived as specified, in great condition ready to be installed the following day. Great service and communication. I will definitely be using this company again, especially as I plan on extending this flooring into the rest of the ground floor.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Flooring Hut

Would highly recommend Flooring Hut. Cheves provided us amazing customer service and went out of her way to help us. Would absolutely return for any future flooring needs. The culture of helpfulness seems to run through the company. Thank you everyone.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish the service was…

From start to finish the service was good. Product is lovely. I needed 5M long carpet and the only place I could seem to get it was from flooring hut.
Price was competitive, delivery quick and efficient. They brought the carpet into the house for me ready for laying.

Would definitely use again

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Genuine Company

don't normally write reviews but credit is due first time ordering a carpet on line and they delivered as ordered on time good commication

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Flooring Hut Go out of their way to help.

Flooring Hut were absolutely top notch for customer service. I had a couple of issues which were related to me changing my mind and they were so helpful and worked with me to ensure I got what I needed. Everyone I spoke to was really helpful but JACK was an absolute Star, very knowledgeable and responsive. Would recommend this company without hesitation.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

used the company a couple of times now

used the company a couple of times now, excellent service and very competitive price.
When I had a couple of questions very quick to respond. Delivered on the specific day I requested
and finally very pleased with the Polyflor we purchased
Highly recommend

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Great product, Great Company!

We ordered the furlong laminate herringbone flooring. It arrived super quick and was easy to install. Great product. Great company. Thank you FlooringHut!

1 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look