Had a wonderful experience today selecting carpets with Mike. He was very helpful and knew exactly where to direct us based off the description of the feel of carpet we wanted. This massively helped... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Superb service from start to finish. Great communication from Liam & Rob throughout the whole process and brilliant service from Andy in the showroom. Floorstore have now fitted out our whole house an... See more
Company replied
Visited Floorstore in Leeds where nearly all of the Quick-Strep laminate flooring we wanted to look at was on display. Mike who we saw was not only very knowledgeable but also extremely helpful. Goo... See more
Company replied
We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is al... See more
Company replied
Company details
- #9 of 89 best companies in Flooring Shop
- #16 of 116 best companies in Bed shop
- #4 of 33 best companies in Carpet Retail Shop
- #9 of 39 best companies in Flooring contractor
- #4 of 38 best companies in Wood and laminate flooring supplier
Written by the company
The Floorstore, Leeds’ 18,000 square foot showroom is seen to be a leading light in developing flooring tailored to the customer’s requirements, with colour, design and texture as a priority. Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic and commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have.
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
91 Roseville Road, Sheepscar, LS8 5DR, Leeds, West Yorkshire, United Kingdom
- 01132186210
Get FREE underlay on any flooring order
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service and experience
We went in today to choose flooring for our shop. We had an idea of what we wanted but Stuart made the experience seamless and so easy for us. He helped explain all the types of flooring which would be best for our shop and used images of our shop to help visualise what the flooring would look like once down which was incredible!
Would 100% recommend going here and ask for Stuart if he’s in ! All the staff were lovely and you will be well looked after by them. So excited for our flooring to arrive next week.
Would definitely return in future!
3 September 2024
Unprompted review
Reply from Floorstore - Leeds
Hi Lia
Thanks for the review. Glad to hear Stuart was on hand to help. I'll share your feedback with him.
Regards
Liz
Went to Floorstore today to have a look…
Went to Floorstore today to have a look at getting a quote for some new carpets and vinyl flooring. Stuart helped us out and guided us through all the options and was super friendly and knowledgeable. Really great customer service!
31 August 2024
Unprompted review
Reply from Floorstore - Leeds
Hi Lauren
Thanks for the review. Glad to hear Stuart gave you great customer service.
Regards
Liz
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.