From the start, the customer service has been outstanding. Steve answered my queries via the live chat even on a Sunday evening, and offered insightful and speedy advice that made ordering so much eas... See more
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Very happy with my purchase, Mark from sales upgraded my delivery to next day delivery for free! This was a great help as the builder gave us the go ahead on short notice and needed it before the week... See more
Very reasonably priced, my floor gets non stop compliments. It’s a bit of a showstopper and gives off a warm glow when the light hits it. I have been asked if it’s original several times and it’s been... See more
Fantastic service from Floor Warehouse and really happy with the quality of the flooring. They response really promptly to all my messages and the flooring has help transform my renovation. Really hap... See more
Company details
- Flooring Shop
- Flooring contractor
- Home improvement shop
- Interior Door
- Wood and laminate flooring supplier
Written by the company
Floor Warehouse is the UK's top choice for premium flooring solutions, specialising in high-quality solid and engineered wood, SPC, LVT, and laminate flooring. With over 20 years of industry expertise, we have established ourselves as a trusted name in the flooring market, known for our commitment to quality, style, and sustainability. Our extensive selection of flooring options is designed to meet the diverse needs of our customers, from homeowners looking to enhance their living spaces to professionals such as interior designers, architects, and builders. At Floor Warehouse, we pride ourselves on offering eco-friendly products that are both stylish and affordable, ensuring that you can find the perfect flooring solution without compromising on environmental responsibility. We source our materials from reputable suppliers who share our commitment to sustainability, providing you with flooring options that are not only beautiful but also kind to the planet. Our expert team is dedicated to delivering exceptional customer service, guiding you through every step of the process, from selection to installation. At Floor Warehouse, we believe in making high-quality flooring accessible to everyone. Our competitive pricing and extensive range of products ensure that you can achieve the look you desire within your budget. Experience the Floor Warehouse difference today and discover why we are the preferred choice for flooring solutions in the UK. Trust us to transform your space with flooring that combines durability, elegance, and eco-friendliness. Whether you're renovating a single room or your entire home, Floor Warehouse has the expertise and products to help you achieve your vision. Join our satisfied customers and experience the best in flooring with Floor Warehouse.
Contact info
Brayford Square, E1 0SG, London, United Kingdom
- 0333 335 6323
- help@floorwarehouse.co.uk
- floorwarehouse.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thank you very much Floor Warehouse for…
Thank you very much Floor Warehouse for our amazing new floor and your help guiding us through the purchasing process. Special thank you to Jacob who assisted us selecting the best shade of white oak wood flooring for our new home. Highly recommend, best priced.
Loads of images and what seems like…
Loads of images and what seems like endless choices to choose from in luxury vinyl planks. Was given great fitting advice and followed the provided instructions and I cannot be more happy with the job I've completed. Amazing floors.
Efficient Customer Service, Not Sales Pushy
Very efficient service. Answered all the questions I had and didn't seem to be money hungry like my experience speaking to other flooring companies.
I recently bought my herringbone style…
I recently bought my herringbone style dark oak flooring from floor warehouse and I couldn't be more impressed. The quality of the wood is outstanding and the price was some of the lowest I could find online, they had a sale on and the total cost was very reasonable for such a premium material. After the install was done my ground floor has been completely transformed, just the look my wife and I have been aiming for. I highly recommend this company for anyone looking for quality wood flooring from a great company.
I like how knowledgeable the staff is…
I like how knowledgeable the staff is with fitting and the technical side of their products, I was given a lot of useful advice that I wouldn't have used if I hadn't spoken to Mark here.
Quality service, advice and product. Highly recommend.
Great help from the team here in…
Great help from the team here in getting my order sorted during the holiday period. I was let down by the first company I ordered from so I got in contact with Floor Warehouse first before placing my order, they confirmed the stock and delivery date as expected and got my flooring delivered in time. Quality customer service. The flooring looks great!
I have used the company in the past for…
I have used the company in the past for wood flooring. After buying the floors for my hallway and landing from them, I received an excellent product and service. I knew where I was going to get the flooring for the rest of my home from once my extension was complete.
I spoke to Mark there as I already had his contact from my previous purchase and he was able to get me a discount on my new order as a returning customer, and I got the flooring a little over 24 hours after that. The delivery was smooth and quicker then we were anticipating. I am waiting for the flooring to be installed but I already have it in the hall and landing and know how fantastic it looks there. Recommend this company fully.
A massive thank you to Jacob for being…
A massive thank you to Jacob for being absolutely brilliant and professional from the beginning. Jacob helped me with samples and saved me money on my order. I am soo pleased with my new floor, thanks to the whole team at Floor Warehouse.
I am happy with the quality of the…
I am happy with the quality of the flooring, delivery was quick and price was best I found online.
upgraded to next day delivery for free.
Excellent service - was upgraded to next day delivery for free. Herringbone floor was on a black friday offer, so price was the best I found online.
A brilliant British company
A brilliant British company. Mark went above and beyond to assist me with my flooring project, displaying incredible patience, understanding, and professionalism throughout. I couldn't be more impressed with the level of service I received. Highly recommend this company for anyone in need of good quality flooring with great service.
Good website
Good website. It was easy to find the flooring we were looking for. Samples arrived quickly, which helped us choose the right colour laminate for our home. We're looking forward to having the materials laid and our new home finished!
Dealt with Mark over the phone and via…
Dealt with Mark over the phone and via email and he is a top man. Explained to me thoroughly the differences in fitting and the benefits, helped me with accessories not yet online, and reduced the price of the whole order. I am happy with the service I got from this company.
I had a fantastic experience buying…
I had a fantastic experience buying flooring from here. They have all the popular flooring selections and are very competitively priced. The flooring is of good quality and the members there provided a very helpful customer service.
Quick delivery and excellent advice for…
Quick delivery and excellent advice for flooring, packaged perfectly.
Only place I found with a large amount…
Only place I found with a large amount of Walnut flooring to choose from. I needed different sizes for a feature piece and emailed in asking about colour matching between ranges. I was surprised at how fast I got a response and the detail. They went through the trouble of sending over live comparison photos of the shades so I could make the right choice. 5 star service.
I was in a hurry searching online as I…
I was in a hurry searching online as I was let down by the original flooring company I ordered from and found these guys. I called up to make sure everything was in stock and to avoid being let down again. I spoke to a polite gentleman who helped me with everything and even gave me advice on the right accessories to use.
Very happy with the flooring and…
Very happy with the flooring and service provided.
It was such a pleasure dealing with the…
It was such a pleasure dealing with the staff here. The flooring came on time and was just as I expected and now it is laid it looks wonderful. I would definitely recommend it.
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