Floor Warehouse Reviews 85

Jacob made the ordering process very simple and took care of everything for me. very polite and informative.

Ended up buying my floor from here as the colour and price was right. Intially ordered a bunch of samples which came slightly smaller then others, but after speaking to them and narrowing down my choice I was able to get a really big sample which helped finalise the decision.

Excellent advice, customer service and real attention to detail. These guys know everything there is to know about flooring and how to maintain it. Absolutely love the floor in my new kitchen. Thankyou.

Samples arrived quickly and allowed me to order a second load after discussing with the helpful and knowledgable sales team. Very happy with the service.

Couldn't be happier with my new flooring from Floor Warehouse. There team helped me every step along the way and even well after recieving my flooring they managed to get me the matching thresholds I needed for my builder for next day delivery before he was set to finish fitting. Very effeicent company. Will use for my future flooring.

Quick and simply ordering process. Prices are great. Savings to be had!

High quality products and very knowledgeable staff. they talked me through all the steps of installation including preparation and went in depth regarding my new underfloor heating system and engineered wood flooring. Big thank you to the Floor Warehouse team.

I had a great experience buying my new flooring with this website. Loads of choices, easy to use website and amazing prices. managed to get a discount code that brought down the sale price even more.

Mark was very helpful, kept me informed about my order and provided useful advice on all the extra information I needed. delivery was quick and the materials are so nice quality, I love both my laminate and my engineered wood floors!

Ordering our flooring on line was easy. We were given a delivery date immediately. The delivery arrived on time, well packaged and the driver was very friendly. Mark from the Sales team assisted me with some details on my VAT invoice. He responded to my requested within half an hour. I would highly recommend Floor Warehouse.

I want to give a special thank you to Mark and all of the team over at Floor Warehouse. Quality service and even better quality product. They helped to get me the best deal and gave all the advice I needed, where other companies were reluctant to answer my questions. Definitely recommend.

I purchased SPC flooring decribed as a superior quality product which was cheap plastic and poor quality. When I tried to return it, the company tried to impose an illegal "restocking fee" and a £100+ pickup fee. They will not admit to sellings goods not as described and so I will end up having to waive my rights to a full refund because I sense this could go on. Interestingly, they never published my reviews of the product -- in fact there are no reviews of the product at all on their website and yet they claim to have sold vast quantities...

Mark was an absolute star and extremely patient dealing with my dynamically changing situation and requirements, including a last minute expedited delivery request. The flooring is looking amazing and so far so good, seems to be high quality.

One thing I'd like Floor Warehouse to consider is introducing a premium delivery service option. I had to move 600kg of flooring myself box by box - took me over 1h and my back wasn't happy. I would have gladly paid a bit extra for someone to do a few rounds unloading from the pallet into a cart, into the lift and then into my flat.

Excellent customer service from Floor Warehouse team. Product was high quality and easy to fit. Good value. Highly recommend.

I recently purchased herringbone oak flooring from Floor Warehouse, and I am very happy with my choice. The quality of the flooring is exceptional, it really has given my home a luxurious feel. The customer service staff were incredibly helpful guiding me through the selection process. I highly recommend Floor Warehouse for anyone look for great service and amazing flooring.

They are some many types of floors and colours to choose from. Luckily Jacob was on hand to guide us though the whole process and helped us find the perfect engineered floor. Thank you Floor Warehouse Team

Great company with great products. Quick delivery service too. Will 100 percent use again

Very happy I found Floor Warehouse. Was recommended by my fitters. They had an endless range of engineered wood flooring at and the staff were really helpful. Highly recommend.

I recently bought my new flooring from Floor Warehouse and I couldn't be happier with the entire process.

The selection of flooring options is quite impressive, I chose a beautiful raw oak hardwood that matches my home perfectly.

Brilliant customer service. Quick and efficient