FlorAccess Reviews 312

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I'm more than happy with this first order. Eldin from the Sales Dept has arranged everything and gives the word service a totally new dimension to me. They even arranged a delivery with a third party... See more

Rated 5 out of 5 stars

I highly recommend Floraccess especially Laura Borgese. She is always on hand for any queries. She goes above and beyond to help. If there has ever been a problem with a delivery/plant its dealt with... See more

Rated 5 out of 5 stars

I can tell FlorAccess really cares about their customers, they are very helpful, quick and pleasant to deal with. My first purchase went really well and smoothly and received my order in 2 days which... See more

Rated 5 out of 5 stars

FlorAccess have been nothing but fantastic! Communication has been 10/10 with friendly staff and quick to help. We have requested a few things that could prove difficult but Esther and her team have a... See more

Company details

  1. Nursery

Written by the company

FlorAccess is an online marketplace for floriculture professionals enabling them to easily and safely trade globally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

312 reviews

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Rated 5 out of 5 stars

Best suppliers I've had

All of the team at FlorAccess are so helpful and really make my business flourish. If I ever have any issues (which isn't often at all) they're very quick to resolve and understand the effect it can have on me a small business. I honestly couldn't recommend them any more. Viva la Plants!

22 July 2019
Unprompted review
Rated 5 out of 5 stars

The customer service was second to none…

The customer service was second to none - they went above and beyond to help me, even though my order wasn't large. The plants were fantastic quality and arrived when and where they were supposed to. I often forget to leave reviews but I wanted to write this one because I think they were outstanding, thank you.

10 June 2019
Unprompted review
Rated 5 out of 5 stars

Really happy with my first order

Really happy with my first order. There was plenty of choice for the products I required. The staff were very helpful when I was ordering. Delivery was quick and the driver very friendly. The quality and variety of the plants is excellent. I would certainly recommend! Thank you!

27 May 2019
Unprompted review
Rated 5 out of 5 stars

My first order... first class

I received my first order from Floraccess last week. Everything from start to finish was handled so professionally and the communication I received from Eldin was the best customer service I have received from a company. The follow up emails to check if everything was ok are also really nice to receive. The plants were in excellent condition and of very high quality. I look forward to my next order.

21 May 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service and quality

Brilliant customer service and quality. From choosing the right products, to arranging complicated logistics, to a thorough follow up to ensure we received our plants and were happy with the quality. A great company to do business with.
The quality of the plants is second to none. Beautifully healthy stock that appears individually hand picked for quality and variety. If it isn't then this just shows the overall quality of the suppliers!!

13 March 2019
Unprompted review
Rated 5 out of 5 stars

Floraccess were very organised for…

Floraccess were very organised for doing business ,from online catalogue to live chat at selection time ,to prompt delivery and very good quality.
Pat Leavy Slanemore Farm and Nursery

19 November 2018
Unprompted review
Rated 5 out of 5 stars

I'll definitely come back for more!

All fine, a lots of help from Customer Service, quick shipping, all plants get pretty and healthy! I'm really pleased with shopping, I will definitely come back for more:)

29 October 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, flexible and patient staff. Swift responses. The plants delivered were top quality and arrived in their best health.

25 October 2018
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars: Excellent

I really nice team willing to go that extra mile to help customers, something rare in today's would.

Would highly recommend as 1st choice agent in Holland for shipments into the UK

27 September 2018
Unprompted review
Rated 5 out of 5 stars

Quick and healthy plants

Everything perfect - plants from Netherlands to Czech - transport ok, plants healthy, comunication with FlorAccess, with transportcompany...I will order again!
Jan, Czech republic

10 September 2018
Unprompted review
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