Not what i paid for I've paid for a bouquet for a birthday, the day before the delivery they sent me an email telling me they will change the arrangement with other flowers, i've replied telling that... See more
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Based on these reviews
Don’t waste your time or money with…
Don’t waste your time or money with this company if trying to send flowers abroad. Terrible communication. Did not deliver and was only told when I checked up on my order that they could not deliver as was not in the correct city. Received a very rude reply back on live chat telling me how many kilometres my own mother’s address was out of their vicinity. Really let me down. Do not use!
flowers never delivered, lost money
Paid for flowers that were never delivered. Even after two reminders, no solution, no refund — just excuses . I provided them with all the proof of my order and payment. When I asked for a refund, they kept stalling and tried to brush me off. Very unprofessional. Avoid this shop so you don’t lose your money.
Exactly What I Hoped For
I ordered a bouquet from Floral-Expert.com for my sister’s birthday, and I was really impressed! The flowers arrived fresh, beautifully arranged, and exactly like the pictures on the website. Delivery was on time, and the whole process was smooth from start to finish. I also liked the tracking updates. Will definitely order again for future occasions — highly recommend!
THIS SITE IS A SCUM
THIS SITE IS A SCUM! AVOID AT ALL COST! CHAT IS NOT WORKING. EMAILS ARE NOT RESPONDED. THE PHONE NUMBER IS INCORRECT!
Flowers have not been delivered
Flowers have not been delivered. Should have been delivered two days ago. I have emailed, tried to chat online, called the number on the website and it is out of use. No communication back to me whatsoever. No information on the website as to company information or anything else. THIS SITE IS A SCAM.
Ordered late at night
Ordered late at night, wasn't expecting much — but the delivery was fast and the bouquet looked even better than the pictures. No generic stuff, felt like it was put together with care. My girlfriend literally smiled for ten minutes straight. Worth every penny.
I’m still waiting for my order to be…
I’m still waiting for my order to be delivered it’s been a week, no one responded to my email the phone number doesn’t work they have taken my money and not delivered
Picked up a bouquet for my mom’s…
Picked up a bouquet for my mom’s birthday — place had a great selection and didn’t feel overwhelming. Guy at the counter helped choose something soft and elegant. Wrapped it up nicely. She loved it.
Scam
Scam, took my money no delivery, not contactable. Their phone number, email, live chat, even their reviews on their website don’t work.
I ordered a bunch of flowers for my…
I ordered a bunch of flowers for my wife's birthday on June 23rd to be delivered on the same date. I had already paid 70€ when I received an email saying that my odder will be postponed for the next day. Which obviously it didn't. I emailed them back and they never replied. A complete scum.
can not recommend at all
I can not recommend ordering with floral expert. this company is a sort of agency which has little control over the actual services they sell.
ordered flowers for father’s day, date and order was confirmed upon payment.
a day later (after a couple of cofusing back and forth email exchange), I got informed that the delivery was after all not possible on the agreed date.
we therefore agreed to cancel and I was promised a refund. that refund was never issued within 2 weeks which is why I had to get my credit card company involved to get my money back.
Excellent flower shop
Popped into a flower shop to get a bouquet for my sister’s new apartment. The place was cozy, with tons of fresh flowers in every color. A staff member suggested a cheerful mix of tulips and daisies that felt right for the occasion. Wrapped and paid in about 15 minutes. Nice little experience.
I picked up a bouquet from this flower…
I picked up a bouquet from this flower shop for our anniversary, and the vivid sunflowers paired with lilies truly delighted my wife/ The service was efficient? and the flowers stayed fresh for nealy a week.
Never again
I‘ve ordered flowers for my mum with the same day delivery. Instead of coral peonies and roses she got pink peonles (one of them was broken) and white lilies. The bouquet looked rather small and was definitely not worth of 100€ I‘ve paid for it.
The delivery boy (you pay 10€ for delivery extra) didn’t even come up to apartment. Instead my mum hat to come out to the street to pick up the flowers.
There was also no surprise as they called her before although I gave the exact timeslot for delivery.
In total a bad experience.
This is a big FRAUD!!
This is a big FRAUD!!! DO NOT oder flowers through this website!!!
Total non service and a big scam
Total non service and a big scam. I think they let some orders passing trough just to show they have a little business going on, but I think it’s 50/50 chance about you a the lucky customer.
I ordered a bouquet of flowers for our…
I ordered a bouquet of flowers for our wedding anniversary! We received them exactly on time! The bouquet is simply gorgeous! We are very pleased with the services of Floral Expert.
Took payment. Never delivered.
Ordered flowers for mothers' day. They took payment. Never delivered. Called them to complain and at least ask for a late delivery (4 days later), put me on hold, hung up on me. Don't buy from them.
This place is a scam..
This place is a scam... no flower delivery and no customer service when you find out they scammed you
This fake Website is a SCAM to steal…
This fake Website is a SCAM to steal your money, No Flower company behind it
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