Worst experience in Europe, from my point of view. Once you place the order and pay the full amount they may contact you through WhatsApp and ask for some extra fees. They always find explanations for... See more
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See what reviewers are saying
We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... See more
One of the worst experience using Floward Kuwait. Did not delivered within set timeframe. The address was repeatedly sent thru WhatsApp a night before just to confirm. No customer services. No robo... See more
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of t... See more
Company details
About floward.co.uk
Written by the company
Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves on creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them.
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift.
We also partner with exciting and creative designers to give them the opportunity to express themselves by creating their own exquisite bouquets and showcase them on our store.
Operating in 34 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
In the UK we offer Same Day delivery in London up until 5pm and next day delivery via our Next Day Delivery Service called Nationwide.
Contact info
United Kingdom
- 020 8068 4680
- support.uk@floward.com
- floward.co.uk
2.6
Poor
478 reviews
Hasn’t replied to negative reviews
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Reply from floward.co.uk
We are delighted that you are pleased with our designs, and we aspire to always exceed your expectations. 🌷😍
The flowers were delivered to the wrong…
The flowers were delivered to the wrong address.
22 April 2023
Reply from floward.co.uk
We apologize for your disappointing experience and would like to extend our sincerest apologies. For further assistance, please reach out to us at support@cs.floward.com and our team dedicated to customer satisfaction will ensure that your needs are met.
The prices is high.
27 April 2023
The tracking on the app was not updated…
The tracking on the app was not updated and they rescheduled the delivery without letting me know
24 April 2023
Quick and easy
I'm happy with the deal I got from floward. Sending bouquets is much easier and faster through the continents. I have requested a flower bouquet to be delivered to London and I’m actually based in Abudhabi, the flowers were received fresh and in a sealing package.
The only reason not to give 5 stars is the fact that the delivery was delayed to the other day. However I received a call from the service to inform me with these updates, which was really great and apprised.
23 April 2023
The delivery delayed for 2 days
20 April 2023
Awful experience
Wrong name.
The first name I provided was wrong
I sent a different address and name
(Violet Obeng) and they still used the first name ( Lanre Lawal)
So awful experience
Late delivery
I’d never use floward again or recommend to anyone
18 April 2023
Thank you for the good service.
11 April 2023
It was delivered one day late
9 April 2023
The gift was full option thanks ❤️
30 March 2023
Very professional service 5 stars
7 April 2023
Flowers collection amazing
21 March 2023
Excellent delivery.
Delivery was excellent, arrived with good package and before estimated time. Card was not visible, suggest to place the card in a visible place. I was disappointed about the rose age seems not that fresh with brown edges and weak somehow. I would recommend flowered to friend and I will use it again. I gave 3 starts for such details
20 March 2023
It’s the second time I send flowers and…
It’s the second time I send flowers and it don’t arrive , I was very disappointed by the service specially when I was told from the receiver a story that contradictes the story I was told by flowered team , very very disappointed
19 March 2023
They forgot to put the gift card
23 March 2023
Flower not true to size
17 March 2023
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