Flowercard Reviews 25,237

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, noting that the flower cards are beautiful, fresh, and well-packaged, often exceeding expectations compared to their online images. Many appreciate the ease of ordering, the wide selection of cards and flowers, and the efficient service, with deliveries consistently arriving on time and in excellent condition. People find these flower cards to be a unique and memorable gift, bringing joy and a personal touch to recipients, especially those who may not have space for traditional bouquets. However, some customers also noted issues with delivery, including late arrivals, packages left in inappropriate places, or even non-delivery. A few other people also felt that the flowers received were smaller than advertised, wilted upon arrival, or did not match the quality shown in pictures, leading to disappointment.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing delight and satisfaction... See more

Delivery service

People report positive experiences with delivery service, often praising the ease of ordering and timely... See more

Quality

Reviewers mention positive feedback about quality, with many customers delighted by the beauty and freshness... See more

Order

Customers had positive experiences with order, finding the process easy and straightforward with a good... See more

Service

Clients share positive opinions on service, with many reviewers recommending it and praising its efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Three cards sent - two for Christmas adore you a neighbour who sadly lost her sister o Boxing Day. All recipients were delighted with their flower cards and say they were fresh and the Christmas o... See more

Company replied

Rated 5 out of 5 stars

I have ordered from Flowercard many times prior to illness & sent a last minute Christmas flowercard. I had a minor issue that a lovely AMY sorted in such a speedy & caring way. My friend Rachel will... See more

Company replied


Company details

  1. #27 of 43 best companies in Flower Delivery
  2. #25 of 35 best companies in Florist

About Flowercard

Written by the company

Fresh Flowers Inside A Personalised Card - Delivered Straight To Your Door

A range of beautiful floral gifts to help you mark and celebrate every precious moment in life – from Happy Birthday to Happy New Home! Send a floral hug to someone special today.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New home

Arrived on time and Emma very pleased with the card and prosecco.

6 June 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Hasler,

We're happy to hear that the delivery arrived on time and that the Flowercard and prosecco brought joy. Thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Very easy to order online

Very easy to order online, and true to your word they were delivered on the day I asked for, I have not seen the but my friend said they are perfect.
Thank you
Ann Nash

30 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Nash,

We're happy to hear that ordering online was easy and that the delivery met your expectations. We appreciate you letting us know your friend was pleased with their Flowercard. Thank you for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Good quality & reliable service

This was my third purchase from Flowercard & each recipient has been thrilled with the flowers.
I will use them again with confidence.

30 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Kemp,

We're happy to hear that your recipients have been delighted with their Flowercard! Thank you for your continued confidence in our service, and for sharing your positive experience. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Recipient was very moved by the flower…

Recipient was very moved by the flower card-shall definitely buy again.

29 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Clark,

We're happy to hear that the flower card touched the recipient. Thank you for your positive feedback and we appreciate your intention to purchase again. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Easy to order and very fresh.

ease of ordering and on time. Flowers are very fresh and just like the photo.

25 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Badger,

We're happy to hear that the ordering process was easy, the delivery was on time, and the flowers were fresh and resembled the photo. Thank you for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Very pleased with this company

Very pleased with this company

29 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Davies,

We're so happy to hear that you're pleased with Flowercard! Thank you for your positive feedback. We appreciate it. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

The flowers arrived on time and were…

The flowers arrived on time and were absolutely gorgeous

29 May 2025
Flowercard logo

Reply from Flowercard

Hi Consumer,

We're happy to hear that your Flowercard arrived on time and was gorgeous. Thank you for your positive feedback; we appreciate it! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Get well card

I put the wrong house number on the flower card I sent and it was sent back
They replaced the flowers and sent to the right address
Really lovely customer service assistants
The flower card was for a very poorly friend so it was important

29 May 2025
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Reply from Flowercard

Dear Katharine,

We appreciate you sharing your experience. We are pleased to hear that we were able to resolve the address issue and deliver the Flowercard to your friend. Thank you for acknowledging our team's support. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Would highly recommend

Ordering process was very easy and straightforward. Recipient was delighted with quality of flowers.

29 May 2025
Flowercard logo

Reply from Flowercard

Dear Jennifer,

We appreciate you taking the time to leave us a review! We're so glad the ordering process was easy and that the recipient loved the quality of her Flowercard. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

sent for a special birthday

The flower card arrived in good time and the flower arrangement perfect. The flowercard was a new experience for the recipient and they were delighted.

28 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Baer,

We're happy to hear that the Flowercard arrived promptly and the arrangement was perfect. It's great to know the recipient enjoyed this new experience. Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Perfect delivery time

Perfect delivery time, all items arrived safely as advised.
Recipient over the Moon
Other than that
No more than I expected from a well organised and professional company

29 May 2025
Flowercard logo

Reply from Flowercard

Dear Alex,

We're happy to hear that the delivery was perfect and your Flowercard arrived safely. We appreciate your recognition of our organised and professional service; thank you for your positive feedback! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

It was easy to order good quality and…

It was easy to order good quality and was delivered on time

28 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Whiteman,

We're so glad the ordering was easy, the quality was good, and the delivery was on time! Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

On-time delivery of a beautiful Flower…

On-time delivery of a beautiful Flower arrangement as described, (and my wife was delighted )

27 May 2025
Flowercard logo

Reply from Flowercard

Dear Mr Farmery,

We're so happy to hear that your wife was delighted with the beautiful flower arrangement and our on-time delivery! Thank you for your positive feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 3 out of 5 stars

I have orderd from you a few times the…

I have orderd from you a few times the last order was for my wife on her 80th , it was not as good , as the one i sent to my sister in law .

13 May 2025
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Reply from Flowercard

Dear Mr Stuart,

We appreciate you sharing your experience. We're sorry the order for your wife's 80th wasn't as good as your previous order. Please send us a message at cs@flowercard.co.uk with a photo of your Flowercard so we can investigate and offer the best possible solution. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars
Flowercard logo

Reply from Flowercard

Dear Mrs Sissons,

We're happy you enjoyed our service and our Flowercard selection. Thank you for sharing your positive experience with us; it means a lot to us. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Such a lovely card and flowers

Such a lovely card and flowers. The recipient loved them. Arrived on the day selected.

28 May 2025
Flowercard logo

Reply from Flowercard

Dear Miss Ayling,

We're happy to hear that the recipient loved her Flowercard. We appreciate you letting us know that the delivery arrived on the selected day. Thanks for your feedback. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

I have never actually seen the flowers…

I have never actually seen the flowers on Flowercard, but the recipients say they are very pretty.

28 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs MacGregor,

We're happy to hear that the recipients found the flowers very pretty. Thank you for letting us know, and we appreciate you sharing your positive experience! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

The process of ordering was easy and…

The process of ordering was easy and there was plenty to choose from. The recipient loved her flower card.
I will totally recommend this company to others.

27 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs Kerse,

We're happy to hear that the ordering process was easy and that there was a great Flowercard selection. We're also glad the recipient loved the Flowercard. Thank you for recommending us! 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Perfect gift

Perfect gift for a friend going through a difficult time. Easy to order, arrived in good condition.

28 May 2025
Flowercard logo

Reply from Flowercard

Dear Mrs McQuinn,

We're so glad it was the perfect gift during a difficult time. We appreciate you mentioning the easy ordering process and good condition upon arrival. Thank you. 🌸

Kind regards,
The Flowercard Team 🌸

Rated 5 out of 5 stars

Beautiful flower card

Beautiful flower card
Excellent customer service when I wanted to change a delivery date.
The perfect gift why you have no ideas what to buy someone,
Have use several times and will continue to do so

28 May 2025
Flowercard logo

Reply from Flowercard

Dear Joanne,

We're delighted you find our Flowercards beautiful and appreciate our customer service when changing your delivery date. It's great to hear our product is the perfect gift solution for you. We appreciate your continued support! 🌸

Kind regards,
The Flowercard Team 🌸

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