Flowers 4 Hours Reviews 133

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, reporting that orders frequently arrived late or were not delivered at all, despite promises of quick delivery. Customers also experienced issues with their orders, noting that products often did not match what was advertised, were incomplete, or arrived in poor condition. Reviewers consistently found the customer service to be unhelpful and unresponsive, with many struggling to contact a real person. Calls were often ignored or disconnected, and emails received no response, leading to frustration when trying to resolve issues.

What people talk about most

Delivery service

Customers consistently express disappointment with delivery services. Many reviewers report significant... See more

Order

Customers had negative experiences with order fulfillment. Many reviewers reported that their orders were... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers report that the flowers received often... See more

Customer service

Reviewers highlight negative aspects of customer service, frequently citing unhelpful AI interactions and... See more

Customer communications

People report negative experiences with contact, expressing significant frustration and dissatisfaction.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Scam warning. Avoid this company. I paid on Valentine’s Day and received nothing until today (Feb 19). Calls are ignored or disconnected, and emails get no response. The company uses two differe... See more

Rated 1 out of 5 stars

Flowersin4hours has, imo, a business model that is designed to take your money and, in return, gives you no possible way to confirm delivery. Their phone number is a constant busy signal, they do not... See more

Rated 1 out of 5 stars

Worstttt experience.probably wont recommend anyone. Complete flase advertisement and clearly they dont deliver as per the advertisement .Flew all the way from australia to surprise my wife for anniver... See more

Rated 1 out of 5 stars

I wish I had read these reviews before ordering. I ordered from them in a panic as previous florist let me down. I cannot believe the how bad the flowers look. Half are dead, did not come in the baske... See more


1.2

Bad

TrustScore 1 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The flower arrangement was BEAUTIFUL!

The flower arrangement was BEAUTIFUL!! My daughter loved the arrangement for her birthday. Everything was just as advertised. Only suggestion would be for the delivery person to call when on the way with the arrangement.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

HORRIBLE

HORRIBLE! DO NOT ORDER. It is a complete lie, none of the flowers were delivered same day or every the next day. I paid for flowers that same day. I sat on the phone, and all they offered me was canceling the order or a $5 credit, which was absolute crap. I will be contacting the BBB about this.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

4 hours? Yeah, right….

Really wish I would’ve read these reviews ahead of time. Needed some flowers delivered quickly, but delivery never happened. When I try to track the order, it just basically says “order delivery delayed due to Covid-19”. Like, really??? We still using that excuse in 2025? Now after reading these reviews, it’s pretty clear that it’s just a garbage company employed by a bunch of crooks who’ll take your money & run.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

I do not recommend flowersIn4hours.com.

I do not recommend flowersIn4hours.com.

I placed Order #5208936 for delivery on December 20, 2025. The order total was $111.91. The invoice stated the order would be processed and that I would receive an email once delivery was completed.

No delivery occurred. No delivery confirmation was sent. My friend received nothing.

The company advertises “delivery in four hours or less,” yet days later the order remained undelivered. I attempted to contact customer service multiple times using the contact information on their website and received no meaningful response, no refund, and no explanation.

At this point, flowersIn4hours.com accepted payment for a service they did not provide. I am filing a complaint with the Better Business Bureau and am pursuing additional consumer remedies.

Consumers should proceed with caution.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY HERE

DO NOT BUY HERE. I ordered a " beautiful" bouquet. I also added ballons. The flowers looked worse than if I bough 5 roses at walart. It was also not a bouquet it was literly just a few broken roses. No baloons. They offered me 15% disocunt. I said no, they called me the next day offering 30%.

WHAT A JOKE...

22 December 2025
Unprompted review
Rated 1 out of 5 stars

They are a bunch of liars and crooks!!

They are a bunch of liars and crooks!!! Did not deliver the flowers on the anniversary date, and said they would do it the following day, which defeats the purpose of the anniversary!!! Then when I called to cancel the order after they stopped deliveries for the day, they refused to refund my money!! When the flowers did arrive the next day, they looked horrible! Brown, crushed, nothing like the pictures. Never again from this “company.” What a waste of money!!!

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Advertised vs. Delivered Were Completely Different — and No Customer Service

I’m giving one star only because a zero-star option doesn’t exist.

I ordered flowers around 2:00 PM CT on Wednesday (12/10). I understood same-day delivery wasn’t possible, but given the company’s prominent “Flowers in 4 Hours” claim, I reasonably expected delivery the next morning. Instead, the flowers were delivered approximately 27 hours later, between 6–7 PM on Thursday (12/11).

When they finally arrived, the arrangement looked nothing like what was advertised. The website image clearly showed lilies as a major focal flower, yet no lilies were included at all. The arrangement was far less full, the greenery looked cheap and poorly composed, and the overall design appeared unprofessional. Even worse, the container itself looked dirty and streaked, which is completely unacceptable. A side-by-side comparison with the website photo makes this obvious, but, sadly, I can't attach the photo here.

I understand that flowers can vary, but removing major focal flowers, significantly reducing fullness, and delivering an arrangement in a visibly dirty container goes far beyond reasonable substitution.

On Friday morning (12/12) I attempted to contact customer service. The chat feature didn’t work, phone calls were unsuccessful, and I could not find a direct customer service email. I submitted a complaint through the website form. Four days later, I still received no response.

Because the delivery was very late, the quality was poor, and customer service was nonexistent, I disputed the charge with my credit card company.

The flowers were sent to an 81-year-old woman recently diagnosed with throat cancer. This was meant to bring comfort and joy. Instead, it was disappointing and upsetting.

I cannot recommend this company.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM FLOWERSIN4HOURS.COM!

DO NOT ORDER FROM FLOWERSIN4HOURS.COM!! Delivery was late and the flowers were nothing like the picture. I could have gone to Whole Foods and gotten something much nicer for way less

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent Service!!

Fraudulent Service!!! Flowersin4hours is a total scam and you should spend your money elsewhere. This is the first time I have ever been upset enough to write a review for any company. Searched multiple different flower delivery services in Nashville and really needed same day delivery. I finally decided on spending about $100 more for flowers from this company as per their promise to be delivered within 4 hours. As soon as my payment went through I received and email saying it was rescheduled and ended up not being delivered until 2 days later. Absolutely ridiculous for the price attached, I very strongly recommend you do not give this company your money.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Shameful

Shameful , I ordered flowers for a same day delivery Dec 6, 2025, it was confirmed a same day delivery with a confirmation it would be delivered on this day , this is for a death, it needed to be delivered , about an hour later i get an email my order was canceled ??? Tried to call no answer , they should be ashamed and this is the first company , my next review is for the second company i called took the money canceled the order. Whatever happened to customer service ...find a local shop these webs sites are very deceiving

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered flowers for my mother in low…

Ordered flowers for my mother in low from here ONLY because it said it would deliver in 4 hours or less. What a scam! Now they won’t be there until 2 days later!
I requested a refund, but I doubt they’ll do that. I just hope the flowers are nice.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't order if you want delivery as promised

Ordered in morning for delivery that day for my sister's birthday. At end of day, still nothing delivered. Reached out to customer service said they couldn't deliver that day. I asked to cancel the order and they said they couldn't cancel because they assigned it for delivery the next day. I told them no one would be home the next day for delivery so I didn't want the flowers. A complete scam. Do not order from them.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Wrong flowers with no update

Placed an order on 12/2/2025 for a Merry Grinchmas Flower Tree and what was delivered was white roses, I declined the delivery and was promised via phone call and email that my order would be delivered the next day, I've tried numerous times to call and email with no response, here it is 3 days later and nothing. DO NOT expect good customer service or a correct order from them

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Worstttt experience.probably wont…

Worstttt experience.probably wont recommend anyone. Complete flase advertisement and clearly they dont deliver as per the advertisement .Flew all the way from australia to surprise my wife for anniversary .been tracking flower all day on the app which said out for delivery and at 8 pm evening i get an email saying out of flowers.here i am on anniversary night without flowers and gift..

3 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look