FlowerStore.ph Reviews 3,085

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 345 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like flowers and cakes are fresh, beautiful, and consistent with online descriptions. The service is often highlighted as top-notch, with many appreciating the professionalism and care taken with orders, especially for those sending gifts from overseas. Reviewers also find the ordering process easy and efficient, with good communication regarding order status and delivery. However, some customers also noted issues with delivery, experiencing delays, missed delivery windows, or problems with re-delivery attempts. There were instances where delivery drivers refused to complete deliveries or behaved unprofessionally, leading to frustration and disappointment. Some people also felt that communication was lacking when problems arose, and a few received products that were not as advertised or had minor defects.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Product

Reviewers express satisfaction with the product, often highlighting that items like flowers and cakes arrive... See more

Order

Users describe ambiguous interactions with order experiences, with many praising the smooth process, timely... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Quality

Customers consistently note positive experiences with quality, praising the fresh, beautiful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering from this store from the past 4 months. I can omly say that theses four months have been incredible. Top notch service that continues to get better with evey order. I am extreme... See more

Company replied

Rated 5 out of 5 stars

Top-notch service. I used the app to order flowers for the first time and when the recipient wasn’t available on delivery day, the team immediately offered to reschedule and deliver a few days later.... See more

Company replied

Rated 5 out of 5 stars

The logistics is actually good, but I have experienced a little bit problem with the logistics when it comes to re-delivery. Well first, it was moved to 1pm - 4pm and then it was moved to 4pm - 8pm, i... See more

Company replied

Rated 5 out of 5 stars

Flowerstore is my go to online store for sending flowers and gifts. They deliver on time, packages your flowers and presents well with a card & video, have good tracking links and timely notices and m... See more

Company replied


Company details

  1. Gift shop
  2. Corporate gift supplier
  3. Dried flower shop
  4. Florist
  5. Flower Delivery
  6. Flower designer

Written by the company

Philippines' best rated online gift shop and flower delivery, providing all types of flower bouquets and gifts for all your needs! Send beautiful, affordable flowers and gifts from only P399 with Free Same-Day Delivery in Metro Manila, Metro Cebu, Davao City, Cavite, Bulacan, Laguna, Rizal, Batangas, Pampanga, Albay, and other selected areas in Misamis Oriental. FREE Nationwide Shipping is available on selected products. Cash On Delivery is accepted. No Credit Card required. Perfect for Birthdays, Anniversaries, Romance, I'm sorry, Valentine's Day, Mother's Day, and all other occasions or just because. We also deliver sympathy funeral flowers.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are the best

They are the best. Great flowers and gifts, great communication, great service. Thank you!

1 April 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Jason! 💐

Rated 5 out of 5 stars

Great collections.

Great collections.. competitive prices.. exceptional service.

24 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Tofe! 💐

Rated 5 out of 5 stars

Excellent customer service

27 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust💐

Rated 5 out of 5 stars

Easy to order

Easy to order, easy to pay. Quality items.
Thank you for the speed in processing and getting it out for delivery.
Partner was so happy 😀

18 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We would like to extend our deepest appreciation for the five-star rating and positive feedback in regard to our service as this means a lot to us. Many thanks for your patronage and may you have a flowery day 💐

Rated 5 out of 5 stars

Excellent service

1 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion. Many thanks for ordering and for the trust💐

Rated 5 out of 5 stars

Top-notch service

Top-notch service. I used the app to order flowers for the first time and when the recipient wasn’t available on delivery day, the team immediately offered to reschedule and deliver a few days later. That flexibility and prompt help really impressed me. Will order again!

23 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to provide an honest feedback and rating about our overall service as this means a lot to us. Our brand takes pride in providing quality delivery to assure that the senders and their loved ones are happy and satisfied. Hoping we can serve you again on the next special occasion. Many thanks again and may you have a flowery day, Law! 😊

Rated 5 out of 5 stars

Highly recommend

Highly recommend them if you ever need reliable, high-quality flowers in a pinch. I’ll definitely be using their service again!

20 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We would like to extend our deepest appreciation for the five-star rating and positive feedback in regard to our service as this means a lot to us. Many thanks for your patronage and may you have a flowery day 💐

Rated 5 out of 5 stars

My friend said it was well wrapped and…

My friend said it was well wrapped and have a good scent.

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion. Many thanks for ordering and for the trust💐

Rated 5 out of 5 stars

Great flower delivery in Cebu

I ordered flowers in the week leading up to and including Valentines day. They delivered them perfectly on every occassion and my partner was so happy with the quality and the presentation and the driver. The prices were great, the web site worked well and there was no problems with any of the billing. I will be using them always for flowers in Cebu .

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to provide an honest feedback and rating about our overall service as this means a lot to us. Our brand takes pride in providing quality delivery to assure that the senders and their loved ones are happy and satisfied. Hoping we can serve you again on the next special occasion. Many thanks again and may you have a flowery day, Duke! 😊

Rated 1 out of 5 stars

Occasion ruined

Ordered my bouquet for a beloved, for a surprise during valentine’s day. It never arrived. Extremely disappointed. Occasion ruined and my refund never came after a month and a half. Hope this shop closes.

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

Hi,

We would like to extend our sincerest apologies for the experience you had with us. We are now investigating this case and rest assured that necessary action and solution will be applied.

Should you wish to discuss this further, you may email us at contact@flowerstore.ph and we are more than happy to set an online meeting with you right away.

All the best,
FlowerStore.ph Team

Rated 5 out of 5 stars

Flowers are consistently on mint condition

Flowers are consistently on mint condition, been ordering for more than 5 years now and it has been the same great service

13 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, John! 💐

Rated 5 out of 5 stars

APPROVED! 💐

Quality flowers and fast delivery! ✨️

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Almira! 💐

Rated 5 out of 5 stars

Quality service and products

Quality service and products. May pa extra Kitkat pa si seller :D

16 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Christopher! 💐

Rated 5 out of 5 stars

Make sure they are fresh

Flowerstore.ph
Was very trustworthy not a scam I appreciate them and will use again.

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Marcel! 💐

Rated 5 out of 5 stars

Ordering is so easy and convenient

Ordering is so easy and convenient, updates was received all the time

13 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Kirk! 💐

Rated 5 out of 5 stars

Good service

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Marlon! 💐

Rated 5 out of 5 stars

Love the options they have and how…

Love the options they have and how quick and efficient everything was . I would highly recommend them!

7 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Demetrius! 💐

Rated 5 out of 5 stars

Great service

Great service. Providing quality flowers.

13 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Mark! 💐

Rated 5 out of 5 stars

Can’t pay with credit or debit cards

It was my 1st time with FlowerStore.ph and I was satisfied with the service because the item was delivered on the scheduled day. But there’s 1 thing that I wish you would improve: the availability to pay by credit or debit card or Gcash/Maya. At 1st I tried to pay using my credit cards (I tested all my cards) and it didn’t go through. In the end I opted with the last option: cash on delivery. So I still had to send my money to the receiver to pay for the COD. This was the biggest disappointment for me since it could have been a surprise gift.

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Jay! 💐

Rated 5 out of 5 stars

Easy-to-use apps

Easy-to-use apps, delivery, and the items they sell, along with promos. Whenever you have a request or a slight complaint, their response is good, and next time, your concern is already taken into account. Thank you for your good services this flower store is exceptional that's why I continue to be there one customers.

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Hermie! 💐

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