I have been ordering from this store from the past 4 months. I can omly say that theses four months have been incredible. Top notch service that continues to get better with evey order. I am extreme... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Top-notch service. I used the app to order flowers for the first time and when the recipient wasn’t available on delivery day, the team immediately offered to reschedule and deliver a few days later.... See more
Company replied
The logistics is actually good, but I have experienced a little bit problem with the logistics when it comes to re-delivery. Well first, it was moved to 1pm - 4pm and then it was moved to 4pm - 8pm, i... See more
Company replied
Flowerstore is my go to online store for sending flowers and gifts. They deliver on time, packages your flowers and presents well with a card & video, have good tracking links and timely notices and m... See more
Company replied
Company details
Written by the company
Philippines' best rated online gift shop and flower delivery, providing all types of flower bouquets and gifts for all your needs! Send beautiful, affordable flowers and gifts from only P399 with Free Same-Day Delivery in Metro Manila, Metro Cebu, Davao City, Cavite, Bulacan, Laguna, Rizal, Batangas, Pampanga, Albay, and other selected areas in Misamis Oriental. FREE Nationwide Shipping is available on selected products. Cash On Delivery is accepted. No Credit Card required. Perfect for Birthdays, Anniversaries, Romance, I'm sorry, Valentine's Day, Mother's Day, and all other occasions or just because. We also deliver sympathy funeral flowers.
Contact info
Haig 283, 1550, Mandaluyong City, Philippines
- (02) 8540 9773
- contact@flowerstore.ph
- flowerstore.ph
4.2
Great
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery service
14 February 2026
Unprompted review
Reply from FlowerStore.ph
We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Andrew! 💐
Good delivery service
Good delivery service. But the flower sometimes is old
15 February 2026
Unprompted review
Reply from FlowerStore.ph
We appreciate you for taking the time to provide an honest feedback and rating about our delivery. We do apologize for the unexpected occurrence in which we will forward this to our team to better improve our delivery.
We hope we can serve you on your next special occasion with a much better service. Many thanks for ordering, Chris! 💐
Best Flower Shop Around
The price and the quality of the flowers. I sent my fiance flowers on Valentine's Day and she lives in Cebu and I live in the USA. They promised the delivery on time and they pulled thru. 5 stars from me and I will definitely be doing business with them again.
14 February 2026
Unprompted review
Reply from FlowerStore.ph
We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Shawn! 💐
I love this shop
I love this shop, it was recommended to me and I’m not going to any other ones! I love how they protect the flowers by putting them in a box! And each flower that I have purchased came with a treat, a chocolate bars. My gf loves the flowers and the delivery was as promised and on time! Service is great too! Thank you guys 🤍
13 March 2026
Unprompted review
Reply from FlowerStore.ph
We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Ray! 💐
Overall good experience
The experience overall was good, it would have been better if they would have accepted my card. They have been very helpful in trying to get it to work but no matter what it never did even with funds in my account. I just settled for COD. I believe if the site allowed me to change the address to my US address it would have worked. Overall, it was a pleasant experience and my gf loved her gift.
10 March 2026
Unprompted review
Reply from FlowerStore.ph
We appreciate you for taking the time to provide an honest feedback and rating about our delivery. We do apologize for the unexpected occurrence in which we will forward this to our team to better improve our delivery.
We hope we can serve you on your next special occasion with a much better service. Many thanks for ordering, Rommel! 💐
Excellent customer service and delivery!
Excellent customer service and delivery!
6 March 2026
Unprompted review
Reply from FlowerStore.ph
We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Robert! 💐
They delivered at the requested time
They delivered at the requested time. Very promt and the flowers were excellent. We bought a standing arrangement for my aunt's funeral. I ordered late at night and they received the next day.
7 March 2026
Unprompted review
Reply from FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Archelle! 💐
Reply from FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Alfred! 💐
Awesome Service
5 March 2026
Unprompted review
Reply from FlowerStore.ph
We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Ian! 💐
Order never delivered
Order never delivered, they do not reimburse. Find other service like flowerchimp or whatever. have to open dispute claim from provider and such to get my money back.
14 February 2026
Unprompted review
Reply from FlowerStore.ph
Hi Benjamin,
We would like to extend our sincerest apologies for the experience you had with us. We are now investigating this case and rest assured that necessary action and solution will be applied.
Should you wish to discuss this further, an email has been sent and we look forward in resolving this matter with you.
All the best,
FlowerStore.ph Team
I was finally able to use the online…
I was finally able to use the online system through the app successfully this time, because last time it was very difficult and I had to go thru the website instead. Plus my order made it to the receiver earlier than I expected this time as well.
11 February 2026
Unprompted review
Reply from FlowerStore.ph
We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Malaki! 💐
Reliable and trustworthy
27 February 2026
Unprompted review
Reply from FlowerStore.ph
We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Jesus! 💐
Yes the productscate beautiful and…
Yes the productscate beautiful and great customer service.. will huy again in the near future
14 February 2026
Unprompted review
Reply from FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Richard! 💐
I have been ordering from this store…
I have been ordering from this store from the past 4 months. I can omly say that theses four months have been incredible. Top notch service that continues to get better with evey order. I am extremely pleased with the drivers who contact the recipient and provides updates on their order and make any necessary arrangements to make sure they receive their order.
28 February 2026
Unprompted review
Reply from FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Robert! 💐
Flower got delivered to Tarlac city… right on time Valentines day
Flower got delivered to Tarlac city right on time on Valentines day in 2026. The driver called the recipient to confirm the delivery. Excellent service. Thanks.
14 February 2026
Unprompted review
Reply from FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Jshin! 💐
The item received is as it was…
The item received is as it was displayed in the website
12 February 2026
Unprompted review
Reply from FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Casey! 💐
Outstanding Experience!
I’m beyond pleased with my orders! Everything arrived in perfect condition, securely and thoughtfully packaged to ensure nothing was damaged. The items are not only beautiful but also very reasonably priced, which makes the whole experience even better.
This shop offers an impressive variety of products, so there’s truly something for everyone. It’s clear that great care and attention go into both the products and the service.
Excellent work—keep up the fantastic service! Highly recommended! 🌟
25 February 2026
Unprompted review
Reply from FlowerStore.ph
We would like to extend our deepest appreciation for the five-star rating and positive feedback in regard to our service as this means a lot to us. Many thanks for your patronage and may you have a flowery day, Ayang! 💐
Fresh flowers at its best !!
13 February 2026
Unprompted review
Reply from FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Antonio! 💐
Put an order in on February 15th called…
Put an order in on February 15th called a day later to check after they told me they would ship it out that day that they later also they would ship it out that day and they're going to make a ticket and investigate it five days later they're going to make a ticket investigate it and they'll get it shipped out right away I'll wait February 24th you're going to make a ticket on it and investigate it they just shipped out now even though it said shipped for the last 3 days yeah kind of just blow you off and don't care about anything glad they're not doing heart transplants or anything they are nice on the phone but don't believe what word they say
23 February 2026
Unprompted review
Delivery in time and an easy…
Delivery in time and an easy communication
14 February 2026
Unprompted review
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