Purchased the Christmas advent calendar and it arrived in the specified time frame, even though, through my own fault, I originally put my old address. Khya was very helpful and still sorted everyth... See more
Company replied
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Purchased the Christmas advent calendar and it arrived in the specified time frame, even though, through my own fault, I originally put my old address. Khya was very helpful and still sorted everyth... See more
Company replied
The biscuits could be good, but God forbid if you need their customer service, as already mentioned here as arrogant and borderline rude. The order took ages to arrive and arrived partially fulfille... See more
Company replied
Fluff and crumble never disappoint , the iced patisserie dog biscuits always have a fun twist to it . There are a Large selection to choose from and are 100% natural with zero sugar . Archie , my jac... See more
Company replied
I cannot recommend this lovely brand enough! Not only are these the cutest dog biscuits I have ever seen, the customer service is excellent, turnaround times are super quick, and the lady behin... See more
Company replied
Award-winning bakehouse for dogs, specialising in artisan treats and bake-at-home mixes, handmade in small batches in our workshop in England. 100% natural, grain-free and sugar-free recipes for delicious treat times, sure to make a lasting impression.
Unit 2 Talisman House, 47-49 Bath Street, WS1 3BX, Walsall, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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The cutest dog biscuits I have ever seen. The presentation and what I gather from my dog the taste is amazing!! Highly recommend this company to many of my dog owner friends. Khya is always happy to help you with any questions you have which is great too.

Reply from Fluff & Crumble
Placed an order on launch day for some festive gingerbread biscuits and a bad bone. Adore the ethos of the brand, the fact the gingerbread biscuits come in a jar, the ingredients and just how cute it all is! @miss.april.shower adores these biscuits and we can’t wait to order again!

Reply from Fluff & Crumble
We have recently purchased some cute iced dog biscuits for my sausage dog @tinytillythesausagedog and she loves them! Posted and arrived quickly and really friendly business! We’ve even placed our 2nd order for Christmas! Thank you x

Reply from Fluff & Crumble
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