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FLUX Reviews 3

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TrustScore 3.5 out of 5

3.7

Manufacturing Service
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Company details

  1. Manufacturing Service

Written by the company

At FLUX, we're more than a team—we're a community of makers, tinkerers, and dreamers united by a shared mission: to democratize creativity through groundbreaking tools. Like you, we've felt the thrill of bringing an idea to life and the frustration of technical limitations. That's why we build solutions that empower your journey, blending artistry with engineering to redefine what's possible.

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3.7

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 5 out of 5 stars

Caution, these companies mean business, in a great way!!!

I bought a Beambox 2 CO2 laser engraving machine, about $3200.00., after 9 months and nearly 1000 hours the machine had a failure. Flux and JPPlus.com sent me parts within a few days. When parts arrived, JPPlus techs got on the phone with me and walked me through the replacement of parts. Unfortunately it did not repair my machine and they immediately started the process to honor the warranty and replace my machine with a brand new one. It took about 10 days overall but I was back in business and very happy with the concern and expediency shown by FLUX and JPPlus.com!!! Awesome experience!

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy their 3d printers...

Don't buy their 3d printers. My usb port broke, so i ordered a cable to use another port, but that didn't Work, so i contacted support and got an auto-reply that they would get back to me, but they never did.

23 January 2019
Unprompted review
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Reply from FLUX

Dear Thomas,

We sincerely apologize for your negative experience. We recently became aware of your comment on Trustpilot and understand your frustration with our delayed response.

Over the past few years, we've been working to improve our customer support system to prevent such delays. Unfortunately, we haven't received any further communication from you since your initial contact.

If you still have unresolved questions or concerns, please let us know, and we'll address them promptly.
Thank you for bringing this to our attention.

Best regards,
FLUX Support Team

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