Fly Business Reviews 

846
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 484 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and professional staff members for offering exceptional guidance and personalized attention throughout the entire booking process. Consumers also note the impressive service quality, stating that travel agents respond promptly and handle complex itineraries with remarkable patience and care. Many people often mention warmly appreciating the reasonable pricing and substantial financial savings achieved compared to standard direct airline rates. Some reviewers were not happy with communication challenges, mentioning that certain representatives could occasionally be difficult to reach or unhelpful when urgent flight adjustments became necessary.

What people talk about most

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting the exceptional dedication,... See more

Service

Customers had positive experiences with service, consistently praising the fast, professional, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are remarkably... See more

Price

Consumers find price satisfaction, expressing appreciation for significantly lower fares compared to other... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting smooth ticketing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

I was contacted by Justin Brooks shortly after placing an inquiry regarding a flight from San Diego/Los Angeles to Tokyo. He sent me options from San Diego, Los Angeles and other Southern California... See more

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied

Rated 5 out of 5 stars

My itinerary, through no fault of FlyBusiness, had to change numerous times due to the Middle East situation and also Ebola. Jeff Green patiently dealt with the complexity of the flight options each... See more

Company replied


Company details

  1. Travel agent

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

846 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(846)

484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ian provided outstanding service

Ian provided outstanding service and truly went above and beyond to secure the best possible flights and fare for us. He carefully explained the risks associated with some alternative booking options without ever criticizing his competition. His approach was honest, respectful, and focused entirely on helping us avoid potential problems. I really appreciated his professionalism and guidance.

28 September 2026
Rated 5 out of 5 stars

This was a great experience as I will recommend this to everyone who travel in any class. Specially Business Class

This was a great experience as I could not believe in the first place that this is too good to be true but it is.
Although, I did not get the price for the business class as advertised but that's normal. The bottom line is I have saved over $1,150.00 then airlines and other travel agents advertised fare.
Really happy to work with AVA Benson

24 September 2026
Rated 5 out of 5 stars

Exceptional Service

This was a new experience for us to use Fly Business and the travel agent assigned to us: Cayden Downton was truly exceptional. Service and advice was perfect and we will definitely use this company again due to Cayden. It was a great experience. I don't usually give 5 star reviews but this one was truly deserved.

2 September 2026
Rated 5 out of 5 stars

Tanner was my agent

Tanner was my agent. He was excellent. Went above and beyond my expectations. I would recommend him to anyone. The prices are high, but that’s not his fault.😂 It’s just so expensive to travel by any means you choose. Tanner worked diligently to get the price down. I recommend him to everyone!

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Japan Business Flight Deal!!

I was contacted by Justin Brooks shortly after placing an inquiry regarding a flight from San Diego/Los Angeles to Tokyo. He sent me options from San Diego, Los Angeles and other Southern California airports. I ended up settling on non-stop flying ANA outbound and returning on United. The price was lower than my searches showed. My sister told me that I should get a price quote before deciding to book on my own. Glad I did!

17 September 2026
Rated 5 out of 5 stars

Great staff and service

There is a lot of backwards and forwards calls that have to occur when using the service however, in the long run, it is worth it due to the savings 1 can achieve. I think what the company does well is they have customer service reps who are able to maintain their professionalism, even when customers may be inpatient as I did because of the multiple phone calls and then it was reported that a flight had been canceled and so we had to start over with a new transaction. Now that I understand better, how the process works. I will certainly use them again I have four or five more trips that I am planning over the next two years to go to Africa and I will certainly be utilizing this service. A special call out to my associate Kunika Sharma who was extremely patient and accommodating.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

very honest agent

21 September 2026
Fly Business logo

Reply from Fly Business

Hi Raphael, thank you for sharing this! We’re glad you felt well guided and could trust the support you received.

Rated 5 out of 5 stars

Samuel Stone at Fly.Business was Great!

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacation to help us out, and provided detailed information at each step. He was polite and willing to consider alternative means of handling our issues and out travel needs. Our family is very thankful to him for all the help he provided. He has made us lifelong users.

20 September 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Saghi, thank you for sharing this! We’re so glad Samuel supported your family with patience, care, and flexibility through all the changes. It means a lot to hear his help made such a lasting impression.

Rated 5 out of 5 stars

Scott was brilliant in finding great…

Scott was brilliant in finding great flights and fares for us on our trip to Southern Africa. Patient and extremely helpful throughout the process.

19 September 2026
Fly Business logo

Reply from Fly Business

Hi Dennis, thank you for sharing this! We’re glad Scott helped you find great options for your trip and made the process easy along the way.

Rated 5 out of 5 stars

Experienced Agent and Peace of Mind

Having an experienced agent really helped with peace of mind. Kunika provided courteous and professional service. She stayed in communication. We got the flights we needed, after having difficulties with other travel agents. It is good to have this part complete.

19 September 2026
Fly Business logo

Reply from Fly Business

Hi Richard, thank you for sharing this! We’re glad Kunika helped bring peace of mind, stayed in touch, and got the flights you needed. We’re happy this part of your trip is now taken care of.

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