Fly Business Reviews 670

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, often highlighting their ability to find excellent deals and provide personalized service. Many people appreciate the significantly lower prices for business class flights compared to other agencies, noting that the company can access rates not available to retail customers. The booking process is frequently described as smooth and efficient, with agents going above and beyond to ensure customer satisfaction and address any issues. However, some customers mentioned difficulties with the booking link when using non-US cards and a few felt pressured regarding insurance or limited-time deals. A small number of people also expressed concern about hidden costs and experienced issues with customer service responsiveness, including long hold times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share positive opinions on price, with many reviewers reporting significantly lower prices for... See more

Customer service

People report positive experiences with customer service, highlighting agents as helpful, responsive, and... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied

Rated 5 out of 5 stars

This is my second time booking tickets with Fly Business, and the experience was even better than before. George Brown understood exactly what I needed with minimal input and got me a ticket the same... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied


Company details

  1. Travel agent

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Constant search to find the right…

Constant search to find the right tickets for myself and my son allowing for enough time at each stop for transfers.

18 June 2026
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Reply from Fly Business

Hi Bernard, thank you for your kind feedback. We’re so glad we could help find flights that worked well for both you and your son. We truly appreciate your trust and are happy we could make the planning process easier for you.

Rated 5 out of 5 stars

Excellent Service

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air travel. He saved me a lot of money and time.

17 June 2026
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Reply from Fly Business

Hi Paula, thank you so much for your kind words. We’re thrilled to hear that Marcus took great care of you and made the process smooth from start to finish. We truly appreciate your recommendation and are glad we could help save you both time and money on your business travel.

Rated 4 out of 5 stars

Rethink

I wrote a negative review last week and I think, and hope it needs an update. Our agent has been more quickly responsive in the last 2 days and perhaps I was too hasty in being very negative. The savings on the tickets is good and we would like to continue positively with our thoughts.

12 June 2026
Unprompted review
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Reply from Fly Business

Hi Mary, thank you for sharing this update. We really appreciate your honesty and are happy to hear that things have started moving in a better direction. It’s great to know that our team has been able to assist more effectively recently, and we’re grateful for the opportunity to keep working with you on a positive note.

Rated 5 out of 5 stars

Grate agent

Grate agent. AAA service

16 June 2026
Unprompted review
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Reply from Fly Business

Hi Yuri, thanks for sharing this! We’re happy to hear you were pleased with the service and had such a positive experience.

Rated 5 out of 5 stars

nate was very helpful and guided me all…

nate was very helpful and guided me all the way on filling the form and answered all my questions.

16 June 2026
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Reply from Fly Business

Hi Clifford, thank you for your feedback! We’re glad Nate was helpful and answered all your questions along the way. We truly appreciate your support.

Rated 5 out of 5 stars

Good communications and clear…

Good communications and clear explanations to my questions.

15 June 2026
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Reply from Fly Business

Hi Sam, thank you for your feedback! We’re glad the communication was clear and your questions were explained well. We truly appreciate your support.

Rated 5 out of 5 stars

Travis was very fast and helpful

Travis was very fast and helpful. He reviewed all of the details on the phone with me. I can’t imagine having any better service for arranging my business class flights.
Paul

14 June 2026
Unprompted review
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Reply from Fly Business

Hi Paul, thank you for your kind words! We’re glad Travis was quick, helpful, and took the time to go through all the details with you. We truly appreciate your feedback.

Rated 5 out of 5 stars

He Gave Me Space… and Somehow Sold Me Premium Economy!

Carter Morris was a pleasure to work with. He has a natural ability to build an instant connection and make you feel comfortable from the start.

What I appreciated most was that he never pressured me or overwhelmed me with calls. He gave me the space and time to make my decision while always being available when needed. I never felt rushed or subjected to a hard sales pitch.

Carter delivered on every promise and even went out of his way after work hours to ensure a smooth experience. In fact, I chose to book Premium Economy over Economy largely because of the trust and confidence he inspired.

A true asset to the FlyBusiness team—I would happily recommend Carter to anyone looking for exceptional service.

14 June 2026
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Reply from Fly Business

Thank you for the kind words! We’re glad Carter made the process comfortable, pressure free, and easy from start to finish. It’s great to hear he earned your trust, and we truly appreciate your recommendation.

Rated 4 out of 5 stars

Be aware your ticket has extra flights…

Be aware your ticket has extra flights attached to it.

6 June 2026
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Reply from Fly Business

Hi Diane, thank you for your feedback. We understand how added flight segments can feel confusing at first. In some cases, these routing options are used to help unlock a better overall fare, and we always aim to make the itinerary clear before booking. We appreciate your patience and are glad we could help with your trip.

Rated 4 out of 5 stars

Michael Bennington excellent job

Michael Bennington excellent job
He was very patient since my spouse was not deciding which way to go. Took time to convince him. Finally done booking never flew Scandinavian airline will rate I after the trip .

13 June 2026
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Reply from Fly Business

Hi Urmila, thank you for sharing this! We’re glad Michael was patient throughout the decision process and helped get everything booked smoothly. We hope your trip goes well and appreciate your trust.

Rated 5 out of 5 stars

Logan excellent to work with.

Logan checked flight options and secured a fair deal for our trip to Romel Excellent to work with.

10 June 2026
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Reply from Fly Business

Thank you for your feedback! We’re glad Logan helped find a fair deal and made the process smooth for your trip. We truly appreciate your support.

Rated 5 out of 5 stars

Adam was so helpful

Adam was so helpful! First time I’ve used this. Wouldn’t hesitate to do it again! Awesome service!

10 June 2026
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Reply from Fly Business

Hi Claudia, thank you for your feedback! We’re glad Adam made your first experience such a positive one. We truly appreciate your trust and would be happy to help again.

Rated 2 out of 5 stars

Details emerged after our booking that…

Details emerged after our booking that should have been disclosed before we sent payment

13 May 2026
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Reply from Fly Business

Hi Arthur, thank you for your feedback. We’re sorry this felt unclear after booking. Flight schedules can change often, and our support team continues to monitor updates closer to departure so we can help when changes are confirmed. We understand your concern and appreciate you sharing it with us.

Rated 5 out of 5 stars

Kira was great

Kira was very helpful and got out seats, dog, etc booked without a hitch highly recommend

31 May 2026
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Reply from Fly Business

Hi Marilyn, thank you for your feedback! We’re glad Kira helped get all the details sorted smoothly. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Redponsiveness

Fast responses, fair prices, good communication.,

5 June 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth experience with quick communication and good value. We truly appreciate your support.

Rated 5 out of 5 stars

Justin was so wonderful throughout the…

Justin was so wonderful throughout the process…he found us a great price and helped to schedule the trip of a lifetime!

5 June 2026
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Reply from Fly Business

Thank you, Dawn! We’re so happy Justin was able to make the process smooth, find you a great price, and help plan such a special trip. We truly appreciate your kind words!

Rated 5 out of 5 stars

Hugo is amazing and so patient

Hugo is amazing and so patient. I’ve used him to book a flight and make some pretty challenging changes and he’s done a wonderful job. Highly recommend.

3 June 2026
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Reply from Fly Business

Thank you, Danielle! We’re so glad Hugo was able to help with your booking and handle those challenging changes with patience and care. We truly appreciate your recommendation and your kind words!

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