Fly Business Reviews 670

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and patience, often highlighting their ability to find better flight options and prices. The service is frequently described as excellent, with many appreciating the efficiency, responsiveness, and personalized approach in handling complex travel arrangements. People are particularly impressed with the significantly lower prices for business class flights compared to other agencies, often saving hundreds of dollars. The booking process is generally smooth, with clear instructions and helpful tips provided by agents, making it convenient for customers. However, some people mentioned issues with hidden costs and high-pressure sales tactics for insurance. A few other people also felt that the booking link was difficult to use with non-US cards and that customer service response times could be slow, with some experiencing long hold times.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and extensive... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, trustworthiness,... See more

Price

Users describe positive interactions with price, with many reviewers reporting that they received better... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents who are helpful,... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied


Company details

  1. Travel agent

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great first experience booking with an agency.

I worked with my travel agent, Eric Zimmerman who did an excellent job booking my flight and assisting with my travel itinerary. I rarely give perfect scores, but Eric truly exceeded expectations.

26 March 2026
Fly Business logo

Reply from Fly Business

Adriana, thank you for your thoughtful feedback. We’re glad Eric was able to exceed your expectations and put together a strong itinerary for your trip. We truly appreciate the recognition and your support.

Rated 5 out of 5 stars

Mike Taylor was always available and…

Mike Taylor was always available and kept in constant touch. He quickly found the perfect tickets for me. The price for this trip was very reasonable!

24 March 2026
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Reply from Fly Business

Thank you, Sergey. We’re glad Mike was able to stay closely in touch and find the right tickets at a great value. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Definitely would recommend Mario Rossi

Mario Rossi did a great job helping us book our flights for an international trip to Germany to visit family. However, due to a medical emergency we had to cancel the trip. Mario did an even better job representing us to the airline and getting us almost a full refund. Mario was very helpful, informative and courteous! I would definitely recommend working with him for your travel plans. Thanks again Mario!

17 February 2026
Unprompted review
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Reply from Fly Business

Thank you, Tom. We’re sorry to hear about the situation, but glad Mario was able to support you and achieve a positive outcome. We truly appreciate your kind words and recommendation.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

George helped me get lower rates than I…

George helped me get lower rates than I could find by myself.

23 March 2026
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Reply from Fly Business

Thank you, Nicole. We’re glad George was able to secure a better rate for you. We truly appreciate your feedback and your trust in us.

Rated 5 out of 5 stars

Professional, Honest, and Customer-Focused Service

Mario Rossi provided an outstanding experience from start to finish. He was highly professional, courteous, and attentive throughout the process. What stood out most was his integrity—he proactively offered a more cost-effective option even when I initially requested a more expensive flight. That level of transparency and customer focus is rare.

Mario was also extremely patient, taking the time to walk through options and ensure everything aligned with my needs. His professionalism and commitment to doing the right thing did not go unnoticed.

I would highly recommend Mario and Fly Business to anyone looking for a knowledgeable and trustworthy travel agent.

23 March 2026
Unprompted review
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Reply from Fly Business

Thank you for your thoughtful feedback. We’re delighted to hear Mario delivered such a professional, transparent, and attentive experience from start to finish. Your recommendation means a great deal to us, and we truly appreciate your trust.

Rated 5 out of 5 stars

Prompt response

Every concern or question I had, it was answered by Cayden almost immediately.
Great customer service attention and attitude.

23 March 2026
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Reply from Fly Business

Thank you, Guillermo. We’re glad Cayden was able to respond promptly and provide such attentive service. We truly appreciate your kind feedback.

Rated 5 out of 5 stars

Mario Rossi did a very good job in…

Mario Rossi did a very good job in assisting me with business class international travel plans. He was earnest, courteous and provided a sense of trust during the transaction. I would definitely recommend and consult Fly Business again because of Mario Rossi.

18 March 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Herman. We’re pleased to hear Mario provided such courteous and trustworthy support with your travel plans. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Very friendly service and good…

Very friendly service and good follow-through when there were problems in the process.

LEO LEWIS

13 March 2026
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Reply from Fly Business

Thank you, Leo. We’re glad you experienced friendly service and consistent support throughout the process. We appreciate your feedback and your trust in us.

Rated 4 out of 5 stars

Quick and easy

Overall, fairly painless experience, straightforward.

18 March 2026
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Reply from Fly Business

Thank you, Anand. We’re glad the process felt straightforward and easy to navigate. We appreciate your feedback and will keep working to make it even better next time.

Rated 5 out of 5 stars

Fast, reliable, and great air fare

Martin was responsive, reliable, and found a great deal for us on United Airlines to Europe. Would definitely recommend!

18 March 2026
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Reply from Fly Business

Thank you, Eric. We’re really glad Martin came through for you and helped find a great option for your trip. Means a lot that you’d recommend us.

Rated 5 out of 5 stars

Greg was very good

Greg was very good. It took a little longer than I expected to get a response but I’m sure the war had a lot to do with it

17 March 2026
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Reply from Fly Business

Thank you, Paul. We appreciate your understanding and are glad Greg was able to assist you well. Your patience means a lot to us.

Rated 5 out of 5 stars

Great first time experience

Daniel made it easy for us to choose flights we needed for our trip. Thanks!

16 March 2026
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Reply from Fly Business

Thank you, Michael. We’re glad Daniel helped simplify the decision and made the process easy for you. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Eric was very helpful

Eric was very helpful and gave me many options. He communicated with me quickly.

15 March 2026
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Reply from Fly Business

Thank you, Michele. We’re glad Eric kept things moving quickly and gave you plenty of options to choose from. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Agent Roman found us very good flights and the follow up was excellent.

13 March 2026
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Reply from Fly Business

Thank you, Nate. We’re glad Roman was able to put together a great option for you and stayed on top of everything throughout. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Professional

the dedication and all the options that are presented

12 March 2026
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Reply from Fly Business

Thank you for the feedback. We’re glad the effort and range of options made a positive difference for you. We appreciate you sharing this.

Rated 5 out of 5 stars

Mario was very helpful and responsive

Mario was very helpful and responsive. Found me flights on the date I wanted, for a great price.

10 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Lesley. We’re glad Mario was quick to respond and helped secure the right flights at a great price. We appreciate you sharing this.

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