FocusMe (Reclaim Time Ltd.) Reviews 812

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the application exceptionally useful for curbing distractions and staying focused, highlighting its effectiveness in promoting productivity and healthy online habits. The customer service is consistently praised for being responsive, helpful, and friendly, with many appreciating the prompt resolution of queries and issues. People also commend the staff for their dedication to improving the software, often incorporating feature requests and fixing bugs quickly. However, some customers also noted that the app can be buggy, experiencing issues like freezing, crashing, or not applying blocking plans correctly, particularly on certain operating systems like Mac OSX Sonoma. A few other people also felt that the app's layout can be complicated to understand initially, and the forced mode feature, while effective, can be inflexible when quick adjustments are needed.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the software's effectiveness in... See more

Application

Customers consistently note ambiguous experiences with the app, with many praising its effectiveness in... See more

Customer service

Consumers find customer service to be positive, with many describing it as great, outstanding, and top-tier.... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the support team's... See more

Staff

Clients share positive opinions on staff, frequently highlighting their responsiveness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

FocusMe is the best blocking software I have come across. It is almost impossible to bypass, especially when a plan is enforced. It has been really helpful in keeping me stay focused and reducing unhe... See more

Company replied

Rated 5 out of 5 stars

Great tool! Definately helps curb unwanted internet habits. It's not fool proof (you get to program it yourself, so if you're not careful you can get yourself right back to square one) but since... See more

Company replied

Rated 5 out of 5 stars

FocusME has been my productivity companion for close to a decade. it's the most reliable tools that works, and I've tried them all. They are very responsive to feature request and bug fixes. the most... See more

Company replied


Company details

  1. #26 of 127 best companies in Software company
  2. #9 of 44 best companies in Software Vendor

About FocusMe (Reclaim Time Ltd.)

Written by the company

Boost Your Productivity with FocusMe

FocusMe is the ultimate app and website blocker for Windows, Mac, and Android. Get focused and productive - try for free today!

We understand the challenges of staying productive in a world filled with distractions. Whether you're a student, freelancer, or business professional, our powerful productivity app helps you stay on track by blocking distractions, setting time limits, and optimizing your workflow.

With features like:

  • Website & App Blocking
  • Pomodoro Timer
  • Customizable Schedules
  • Break Reminders
  • Data-Driven Insights

Join thousands of users worldwide who have taken control of their productivity. Try FocusMe today and experience the difference!

Start Your Free Trial

60 Day Unconditional Money-Back Guarantee

Changed your mind? We'll refund your money within 60 days.

You are fully protected by our 100% Satisfaction-Guarantee. If FocusMe does not fit your needs, just let us know within 60 days and we’ll send you a prompt refund. No problems!

Contact info

4.8

Excellent

TrustScore 5 out of 5

812 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have never been more focused

I have never been more focused, productive, and happy than when using this app. The customer service is insanely good. I have it completely customized to my needs and I'm a customer for life.

7 February 2025
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Wow! This truly means the world to us, Dave! 😊 We're so happy to hear that FocusMe has helped you stay focused, productive, and even happier. It’s great that you've customized it to fit your needs perfectly! And we’re always here to provide top-notch support whenever you need it. Thanks for being a part of the FocusMe family—we’re honored to have you as a customer for life! 💙🚀

Rated 5 out of 5 stars

Amazing support team and great to for consistent focus

I recently downloaded the tool and I have been consistently using it for focus time on my laptop
The support team is amazing and responsive
I’d highly recommend it for anyone who is easily distracted

1 February 2025
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you so much for your kind words, Hannane! 😊 We're thrilled to hear that FocusMe has been helping you stay on track and that you've had a great experience with our support team. Your recommendation means a lot to us! If you ever need any assistance or have any feedback, we're always here to help. Wishing you many more productive and focused sessions! 🚀💪

Rated 5 out of 5 stars

Fantastic software

Fantastic software, has saved me so much time, and really boosted my productivity

Excellent customer service as well (I've dealt mostly with Ryan, and he's been great)

27 January 2025
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you so much for the awesome feedback, Mitchell! 😊 We’re really glad to hear that FocusMe has had such a positive impact on your productivity. Ryan will be thrilled to hear your thoughts—he truly cares about helping our users. If you ever need anything, we’re always here to assist. 🙏

Rated 5 out of 5 stars

top end and excellent

The program is life changing and outstanding that is known and a given
I wanted to talk about the costumer service
Its just top end and excellent
I had two 40 minutes zoom meetings with Ryan Sagolili from costumer service and he is the best costumer service I have had ever, so pleasant, so really caring for my needs, so patient, just makes the focus package super complete

Can recommend more
Rowie

26 January 2025
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Wow, thank you so much, Rowie! 🙏 We’re thrilled to hear that your experience with Ryan and our support team was so positive. We’re lucky to have Ryan on the team, and we always strive to provide the best service possible. Your kind words truly mean a lot, and we're so happy to hear that FocusMe has made such an impact on you. If you ever need anything else, we’re always here to help! 😊💪

Rated 5 out of 5 stars

Constructive and helpful support

I really liked how constructive and helpful the support team is, you can always count on them if you have trouble.

21 January 2025
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you so much for your kind words! 😊 We’re really grateful to have a team that cares about helping our users. If you ever run into any trouble, we’re always happy to help in any way we can. Your support means a lot to us! 🙏

Rated 5 out of 5 stars

Prompt and helpful answers

App helps me be more focus and relaxed at the same time. Customer service is quick and helpful, thank you!

14 January 2025
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Wow! Thank you for this short and sweet feedback! I'd pass this over to the team! Cheers, CE!

Rated 5 out of 5 stars

Genuinely excellent customer service during my trial

The Customer Service agent - Ryan Sagolili - gave me truly outstanding help on my very first call for technical support during my early teething troubles on the second day of my trial period.

Ryan called back very promptly on the day of receiving my voicemail, and his patience was exemplary as I struggled in the call with tech' problems not to so much with FocusMe now but Zoom.

He then took a good 20 minutes or more to lead me step-by-step via a screen-share of FocusMe at my end through setting up a weekly, seven-day series of three successive Pomodoro sets - beginning with demonstrating move after smooth move with crystal-clear instruction, and next allowing me to do the last two Pomodoros by myself. Ryan might not want to hear this, but the man's a born teacher.

I will definitely, definitely be buying the FocusMe package at the end of the trial - and recommending it way high up to the rafters to the many students I meet in online forums and workshops at my university. It is truly an extraordinarily valuable tool that has fired up my productivity instantly while - equally quickly - drenching my procrastination in ice-cold water.

Ryan and FocusMe: take a bow to the sounds of roars and applause and the stamping of appreciative feet. Very many thanks again for your first-class, five-star help.

6 January 2025
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Wow, what a fantastic review Ewen! It's so great to hear about your positive experience with Ryan and FocusMe. It sounds like Ryan went above and beyond to make sure you were set up for success—those step-by-step walkthroughs sound so helpful, especially when you're navigating new tools.

I'm glad to hear the Pomodoro setup is working wonders for your productivity (and tackling procrastination like a boss)! Best of luck with the rest of your trial and beyond—it definitely sounds like FocusMe has become a game-changer for you.

Also, big props to Ryan for being such a rockstar! 🎉👏

Rated 5 out of 5 stars

The Best Online Customer Service I have ever seen!

I'm not even exaggerating, they respond very fast even outside their work hours. I had an issue with FocusMe lagging my laptop, but with the help of customer service, we got it fixed easily. They always sent detailed responses.

20 December 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you so much for your amazing feedback, Arab! We're thrilled to hear you had such a positive experience with our customer service team. We’re glad we could quickly help resolve the issue with FocusMe and that you found our responses helpful. We truly appreciate your kind words and are always here to assist you whenever needed!

Rated 5 out of 5 stars

The BEST app for focus and productivity

FocusMe is the only app that helps me stay focused and productive (especially as someone with ADHD). Takes a bit of getting used to but it is 100% worth it. I use the phone app as well which is free and very non invasive. Support is efficient, prompt, friendly and helpful. Highly recommend!!

21 December 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for your wonderful review, Esty! We’re so happy FocusMe is helping you stay focused and productive, especially with ADHD. It’s great to hear you’re enjoying the phone app and our support team. We truly appreciate your recommendation and are committed to making FocusMe even better. Stay focused! 😊

Rated 1 out of 5 stars

It consumes a lot of RAM and doesn't…

It consumes a lot of RAM and doesn't consistently work cleanly. I deleted it after paying for an annual subscription.

8 December 2024
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Reply from FocusMe (Reclaim Time Ltd.)

Hi Brooks,

We're sorry to hear about your experience with FocusMe. We take your feedback seriously and are committed to continuous improvement. These issues should not be occurring. We noticed you are using macOS, and we'd like to understand more about your computer and OS version so we could investigate. We have emailed you to gather more details and discuss a possible refund if you prefer. Please reply to our email so we can assist you further.

Best regards,

Jon Rumens
FocusMe Founder

Rated 5 out of 5 stars

This application has changed my life…

This application has changed my life forever!

29 November 2023
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Wow, thank you for such an incredible compliment! We're honored to have made such a positive impact on your life. 😊 Stay unstoppable!

Rated 5 out of 5 stars

I used freedom for so long until i was…

I used freedom for so long until i was fed up with it's basic functionality. I can't believe I haven't heard or seen focusme advertised more. It is miles ahead of everything cold turkey, freedom, everything

25 November 2024
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for your amazing feedback! We're glad you discovered FocusMe and find it a step ahead of other tools. 😊 Your support means the world to us, and we’ll keep working to exceed expectations. Stay focused!

Rated 5 out of 5 stars

Fantastic to Manage Time and Habits

FocusMe helped me so much in organizing my time and controlling my habits, it is able to detect keywords much more precisely than other similar apps, has many powerful features, and the support team are very helpful and fast responding if you face any problem. Well done!

20 November 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for sharing your experience! We're thrilled to hear how FocusMe has helped you organize your time and habits. 😊 It's great to know you value our keyword detection, features, and support. We’re here anytime you need us! 🚀

Rated 5 out of 5 stars

Very good product

Very good product. Exellent costumer service! Highly recommend it!

18 November 2024
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for your kind words! We're glad you’re enjoying FocusMe and had a great experience with our team. 😊 Stay focused!

Rated 5 out of 5 stars

The app is perfect

The app is perfect, the technical/customer support is amazing as well!

10/10!!!

14 November 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you so much! We're thrilled to hear you're enjoying the app and had a great experience with our support team. 10/10 means a lot to us!

Rated 5 out of 5 stars

It helped me get out of porn

It helped me get out of porn, game and social media addiction

12 November 2024
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Reply from FocusMe (Reclaim Time Ltd.)

Thanks for sharing! We’re really glad FocusMe could help you break free from those habits. Wishing you all the best on your journey forward!

Rated 5 out of 5 stars

Customer service faster than the speed of light fr

Customer service reply is faster than the speed of light and very friendly :D

12 October 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for the fun review! We’re glad our support team could make such a speedy impression and brighten your day. We're always here to help!

Rated 5 out of 5 stars

Blocker 10/10 Support-Service 10/10

The Blocker works 100%. Everything is very easy and you can customize your blocks very easily. The Support is very fast responding and always helps. I use focus me for like 6 months and it really helps me with social media ddiction and so on. I would higly recomend focus me. There ist really nothing i can complain about. I already told friends to use it.

10 October 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you, Alexandros! We're so glad to hear that FocusMe has been a great tool for overcoming social media distractions and that you’ve had a smooth experience with the customization options. It’s awesome that you’ve shared it with your friends too! We’re here whenever you need support and appreciate your kind words. Keep up the great work! :)

Rated 5 out of 5 stars

FocusMe the best at helping with time management

FocusMe is hands down one of if not the best application to help with time management. I have nothing but good things to say about this website and the amazing work their team does to help people get on top of their priorities, and avoid unnecessary distractions. I’ve been a subscriber on and off for over three years and have never once been disappointed. Lastly, their staff is absolutely fantastic, and they are very quick to answer any questions you have or provide any support you need. Can’t recommend them enough.

4 October 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Hi, Joseph! Thank you so much for your amazing feedback! We're delighted to hear how FocusMe has helped you manage your time and stay on top of your priorities. It's wonderful to know that our team has been able to support you over the years, and we're always here whenever you need us. Your recommendation means a lot to us! Here's to continued focus and success! :)

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