FocusMe (Reclaim Time Ltd.) Reviews 812

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the application exceptionally useful for curbing distractions and staying focused, highlighting its effectiveness in promoting productivity and healthy online habits. The customer service is consistently praised for being responsive, helpful, and friendly, with many appreciating the prompt resolution of queries and issues. People also commend the staff for their dedication to improving the software, often incorporating feature requests and fixing bugs quickly. However, some customers also noted that the app can be buggy, experiencing issues like freezing, crashing, or not applying blocking plans correctly, particularly on certain operating systems like Mac OSX Sonoma. A few other people also felt that the app's layout can be complicated to understand initially, and the forced mode feature, while effective, can be inflexible when quick adjustments are needed.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the software's effectiveness in... See more

Application

Customers consistently note ambiguous experiences with the app, with many praising its effectiveness in... See more

Customer service

Consumers find customer service to be positive, with many describing it as great, outstanding, and top-tier.... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the support team's... See more

Staff

Clients share positive opinions on staff, frequently highlighting their responsiveness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

FocusMe is the best blocking software I have come across. It is almost impossible to bypass, especially when a plan is enforced. It has been really helpful in keeping me stay focused and reducing unhe... See more

Company replied

Rated 5 out of 5 stars

Great tool! Definately helps curb unwanted internet habits. It's not fool proof (you get to program it yourself, so if you're not careful you can get yourself right back to square one) but since... See more

Company replied

Rated 5 out of 5 stars

FocusME has been my productivity companion for close to a decade. it's the most reliable tools that works, and I've tried them all. They are very responsive to feature request and bug fixes. the most... See more

Company replied


Company details

  1. #26 of 127 best companies in Software company
  2. #9 of 44 best companies in Software Vendor

About FocusMe (Reclaim Time Ltd.)

Written by the company

Boost Your Productivity with FocusMe

FocusMe is the ultimate app and website blocker for Windows, Mac, and Android. Get focused and productive - try for free today!

We understand the challenges of staying productive in a world filled with distractions. Whether you're a student, freelancer, or business professional, our powerful productivity app helps you stay on track by blocking distractions, setting time limits, and optimizing your workflow.

With features like:

  • Website & App Blocking
  • Pomodoro Timer
  • Customizable Schedules
  • Break Reminders
  • Data-Driven Insights

Join thousands of users worldwide who have taken control of their productivity. Try FocusMe today and experience the difference!

Start Your Free Trial

60 Day Unconditional Money-Back Guarantee

Changed your mind? We'll refund your money within 60 days.

You are fully protected by our 100% Satisfaction-Guarantee. If FocusMe does not fit your needs, just let us know within 60 days and we’ll send you a prompt refund. No problems!

Contact info

4.8

Excellent

TrustScore 5 out of 5

812 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you !

Thank you so much for your time Lorenz ! I know better now how to set up my plans.

1 October 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Hi Adina! Will surely let Lorenz know about this! 😊 Should you need help again, we're just here for you!

Rated 2 out of 5 stars

Struggled with bugs, but company good to work with

I struggled with significant bugs in this software, and it didn't perform to my expectations. Other people seemed to have better experiences. The company was good to work with, and customer service was excellent.

30 September 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Dear Chris,

Thank you for detailing the challenges you’ve faced with FocusMe, and for updating your review based on our conversation on 3rd Oct.

I'm glad that we could delve into the issues further, as we hadn't heard from you before you left your first review. As you know, we already provided a full refund as a gesture of goodwill and an acknowledgment of the inconvenience caused.

We are aware of the high CPU usage affecting some users and are actively working on optimizations, including a comprehensive UI overhaul to address this.

The other issues such as app freezing, persistent notifications, and erratic block overlays are new to us but we think may be related to your multiple screen configurations.

We appreciate your candid feedback, which is vital for us to improve. We are committed to enhancing FocusMe and ensuring it meets the needs of all our users.

Warm regards,
Jon Rumens
Founder, FocusMe

Rated 5 out of 5 stars

Life-Changing Productivity Boost with FocusMe

I’ve tried many productivity tools over the years, including well-known apps like Freedom and Cold Turkey. While both had their strengths, nothing compares to what FocusMe has done for me. This app hasn’t just helped me manage my time—it’s genuinely transformed how I work, think, and approach tasks.

The standout feature that sets FocusMe apart is the auto break function. I used to find myself grinding through hours of work, often burning out or losing focus entirely. With FocusMe, the auto break feature ensures I take the necessary rest periods to maintain my productivity and energy. It’s like having a personal assistant gently reminding me to step away before my efficiency drops.

Don’t just take my word for it. FocusMe has a 14-day free trial which I haven't seen in any other app.

27 September 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Hi there! Thank you for your feedback! We're overjoyed to know that FocusMe has transformed your productivity and helped you maintain a better work-life balance. The auto break feature is designed to prevent burnout, so we're glad it's been a game-changer for you.

Thanks for highlighting the 14-day free trial too! If you ever have any more feedback or questions, we're here to help. Stay focused and energized! 😊

Rated 5 out of 5 stars

BYE-BYE DISCIPLINE

I loved It for Its cheating proof functions, since it never let me down; It's perfectly functional, no bugs or delay whatsoever. Adding to that, the variety of configurations to suit everyone's needs. It simply is a great all rounders for those of us who can't trust their willpower & discipline & want a definitive fix. great value for the activation fee & probably my best investment till date. I can't thank the developers & every person involved with this masterpiece enough.

9 July 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you so much for the amazing feedback! We're so happy that FocusMe has been a reliable tool for you. It's great to hear that the range of customization options and the app's stability have made a real difference. Your kind words mean a lot to our team, and we're so glad that FocusMe has been a valuable investment for you. Thanks again for your support!

Rated 5 out of 5 stars

Great product

Great product, only one ive found thats truly impossible to bypass without extreme methods

13 September 2024
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for the great feedback! We're glad to hear that FocusMe is helping you stay on track. We take pride in making it truly effective. If you ever have more suggestions, feel free to share!

Rated 5 out of 5 stars

Really helpful

Great customer service, great app idea, great experience, good price so far. Just one thing could be better for my use, being able to create more custom pomodore sessions. If I could apply diferent time sessions it would be perfect

13 September 2024
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for the great review! We're glad you're enjoying FocusMe. We appreciate the suggestion about custom Pomodoro sessions and will definitely pass it on to our team. Stay tuned for future updates, and thanks for your support!

Rated 5 out of 5 stars

Super helpful

Great to free up time away from distractions and keep focused on what I want to be focused on.

2 September 2024
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Reply from FocusMe (Reclaim Time Ltd.)

Love hearing this! We're so glad FocusMe is helping you stay on track and avoid distractions. Keep crushing your goals!

Rated 5 out of 5 stars

Ryan does an amazing job

Ryan does an amazing job, always quick with his responses!!

Focus me is hands down the best self accountability program you can get.

3 September 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thanks so much! We’re thrilled FocusMe is helping you stay accountable, and Ryan’s always happy to help. We're here if you need anything!

Rated 5 out of 5 stars

If you want to get focused and stay…

If you want to get focused and stay focused focus me is the company. they helped configure settings and be on a strict block mode. Their software is bulletproof. I can highly recommend it.

31 August 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Hi, Nik! Thank you for the great feedback! We're glad to hear that FocusMe is keeping you on track and that our team could assist with your settings. It's awesome to know our software is helping you stay focused. We appreciate your recommendation!

Rated 5 out of 5 stars

This IS thé best app ever created this…

This IS thé best app ever created this thé best option anyone who work a lot on pc and don't like to bé disturbed or distracted also there's an unistall protection tool which IS really Amazing

29 August 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for the awesome review, Mimou! We're thrilled to hear that FocusMe is helping you stay undistracted and productive. The uninstall protection is one of our favorite features too—it's all about keeping you on track!

Rated 5 out of 5 stars

FocusMe simply is an unbeatable…

FocusMe simply is an unbeatable product. And believe me, I have tried them all! This stuff works and it is unf..kwittable. This in combination with excellent customer service (even for those that lose their password about every month) makes that I love this product. 5 stars without a doubt.

15 August 2023
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you so much for your amazing review, Nick! We truly appreciate hearing that FocusMe has been a game-changer for you and that our customer service has met your expectations. Your support means the world to us! 🌟

Rated 5 out of 5 stars

Prompt and competent support from Ryan…

Prompt and competent support from Ryan as always.

13 August 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thanks for the shoutout! We’re glad Ryan could provide you with prompt and competent support as always. 😊

Rated 5 out of 5 stars

This app saved my life

This app saved my life. It's an absolute game-changer! I spent 80% of my day on my computer and the internet is full of distractions and harmful temptations. I hate to waste time, but I have poor willpower and discpline. I've tried many distraction blockers of all types, and FocusMe is the best, most comprehensive software that I've found. Although it's not perfect, if you commit to using it and iterating your settings and blocklists daily as new challenges arise, you will not regret installing this app! CHEAP for what it's worth! (for example, there are porn blocking softwares that cost as much as or MORE than FocusMe, yet FocusMe blocks so much more and even blocks porn BETTER!)

11 August 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for sharing your experience, Noah! It's always amazing to hear that FocusMe has made such a positive impact. Your commitment to refining your settings is exactly how to get the best out of the app. We're glad you find it worth the investment and appreciate the comparison. Stay focused and keep crushing your goals! 💪

Rated 5 out of 5 stars

Best blocking app for PC

Great customer support and best blocking app. As a big procrastinator I've tried many apps but yet they all were easy for my procrastinator brain to turn off. Except FocusMe, I've stayed with the for more than 2 years now, they shut off every way to distract yourself. Customer support always reply in timely manner and are helpful. I recommend this program to all procrastinators that are struggling with social media or gaming.

15 July 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thank you for your fantastic review, Lu! We're delighted that FocusMe has made such a positive impact and kept you focused for over two years. Our team is dedicated to making the app effective and providing top-notch customer support. Your recommendation means a lot to us. Thanks again!

Rated 3 out of 5 stars

Useful product but difficult to set up

Useful product but difficult to set up
The functionality is exactly what I need.

But I found that when I went to try and set up FocusMe on my new computer, I did not succeed.
Also, the interface is a bit tricky to figure out.

Edit: I wrote to the support team on the day that I entered this entry, but using a different email address to my Trustpilot account.
Edit 17/08/2024: After a month, I've exchanged emails with the support team, but the problem is not fixed. I've now booked a meeting with them at an early hour due to timezones.
Edit 24/08/2024: Booked a call with the help desk. Did not receive the zoom link that the meeting invitation said they would send 30 minutes before the session. The call did not happen.
Edit 25/08/2024: Resolved the problem with help from the support team. Only, it took > 1 month.
Edit 28/08/2024: The delay was probably due to a technical problem which meant that my emails did not reach the support team. Not their fault. I've bumped up the rating.

13 July 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Hi Edward, thanks for your feedback. We'd like to assist you with this ASAP. Can you please contact our support team here: https://focusme.com/support/

Looking forward to hearing from you!

Edit 24/08/2024 - we sincerely apologize for not sending the Zoom meeting yesterday which was due to a system failure on our side. We accept full responsibility. We are available today to assist you, if that works? We have sent you an email.

Edit 28/08/2024 - thank you Edward for updating your review. It is a shame we never received some of your emails which understandably led to a bad impression. We are glad to hear that the main issue seems to be solved. :)

Rated 5 out of 5 stars

Perfect Customer Service

Quick response with an immediate solution. Customer service doesn't get better than that.

8 July 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Woohoo! So happy to hear that from you, Roger! Know that we're just a chat/phone call/email away, should you need help again. Cheers!

Rated 1 out of 5 stars

not for Linux users

Unfortunately this software doesn't work if you're a Linux user. it does try, but 9 out of 10 times it will ignore and fail to block a site even though it's set to block it.

2 July 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Hi, sorry to hear this. We are working on a new Linux release which should be ready in a matter of days. Can you please contact our support team and we can send it to you? We'd also like to get more information from you such as your Operating System and Browser versions. Thanks

Rated 4 out of 5 stars

It's an amazing program

It's an amazing program, really tough and powerful. I'd only recomend to improve your interface machine with new AI tech to make a faster and improved experience

8 June 2024
Unprompted review
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Reply from FocusMe (Reclaim Time Ltd.)

Thanks for your feedback, Andrés! We're so glad you find FocusMe powerful and effective. We're always looking for ways to improve, and your suggestion about AI integration is a great idea we hope to implement one day.🙏

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