FoldingBed.ca Reviews 197

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Very good quality of Jay-Be foldable twin bed - Product purchased online on saturday, packed on sunday and arrived on tuesday at my house, very fast and in excellent condition - Thank you very much

Rated 5 out of 5 stars

The bed was purchased online, but we did the drive to pick it up. We aren’t local, but it was reasonable. During the very easy assembly, we realized the headboard was missing. I must say, Eugene was... See more

Rated 5 out of 5 stars

Eugene sent a detailed reply to my initial email inquiry in under five minutes, and less than eight hours later two J Beds were in my house. (I'm local, naturally.) Not many companies can do better th... See more

Rated 5 out of 5 stars

I had many questions before deciding to buy the JBed and these were all answered prompty & informatively. Ordering was easy. Shipping was trackable. Only thing was estimated delivery day was not ind... See more

Company details

  1. Bed shop

Information provided by various external sources

The only Canadian store that specializes in folding beds, guest beds, and cots. English-made folding beds by Jay-be. Easy to fold up, on wheels, lifetime warranty on the frame.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Folding Bed Review

Prompt communication and delivery. Bed is as described/advertised. Well constructed. Surprisingly comfortable for a folding bed.

30 March 2020
Unprompted review
Rated 3 out of 5 stars

Ordering and delivery were fine and…

Ordering and delivery were fine and quick. Overall quality of the product looks OK.
Assembly of the headboard was however extremely difficult, even for someone with 40+ years of experience with IKEA furniture :-) You need to think of a better way of helping to mate the parts of the mounting bolts.

27 March 2020
Unprompted review
Rated 1 out of 5 stars

Beware of this seller is not…

Beware of this seller is not professional, the quality is not high as they claim.
They do not accept return even if the product comes with defects.
I have received a defect bed, they did not accept return with shipping on their cost even if it was their fault.
I was obliged to enter with them on a PayPal case to preserve my rights.
If there is a zero star I will give it to them.
I will never purchase from them.

2 March 2020
Unprompted review
FoldingBed.ca logo

Reply from FoldingBed.ca

Abdallah, this is true, we do not offer returns and this is stated clearly on our site. However, we offer a lifetime warranty on our frames and i offered you a completely free replacement without the need to ship your bed back. You refused and we agreed to take the bed back if you ship it to us, i thought you would find it fair.

Rated 1 out of 5 stars

Poor Service

I had to send email to request for a tracking number and at the end, the tracking number is not even valid. It has been 3 days and I still have no clue when it is being shipped out or when I shall be expecting the shipment.

24 January 2020
Unprompted review
FoldingBed.ca logo

Reply from FoldingBed.ca

Thanks for the feedback, Karen, hope you find it fair. We exchanged numerous emails and i explained that tracking works slowly with the carrier that we used to ship your order (Kindersley Transport). Your bed was delivered this morning, 4 days after it was ordered. Enjoy.

Rated 4 out of 5 stars

Really Good

Really Good, however would like to have tracked my order. Couldn't see how to do that other than send an email.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Double bed, well made

I bought the double bed with foam mattress. Seems well made, and comfortable. I haven't had anyone sleep on it yet though. Delivery was quick. The dimensions were exactly as described, but I do wish it was a little larger.

7 December 2019
Unprompted review
Rated 5 out of 5 stars

Several plus features

The bed is very comfortable, I’m pleasantly surprised. I tried tipping it by sitting on the end and also on the corner, (I weigh 137 pounds) and it was rock solid. I particularly like the little headboard because when the bed is folded up, the headboard hides the mattress ends.

21 October 2019
Unprompted review
Rated 3 out of 5 stars

Excellent Service!! Double Bed a bit disappointing.

Ordering & Shipping was great, hassle-free! Staff were very responsive when I had questions.

I ordered the double (folding) bed. I preferred the spring mattress but they were sold out and I settled for the foam mattress (spring backing, not wood slats).

I think if it was wooden slats and if it was a spring mattress my back would feel more comfortable and more supported, instead I feel an uncomfortable sinking feeling in the middle of the bed.

Also forgot to note the measurements* This double bed is smaller* than standard double/full beds.

Joelle

7 September 2019
Unprompted review
Rated 1 out of 5 stars

Waiting on replacement, disappointed so far

We received our "Jaybe Value Folding Bed" in a box that had definitely seen better days. Opening up the box we noticed that the plastic clasp that is used to hold the two sides of the bed together was broken. As we pulled the bed out of the damaged box we noticed scuffs on the frame and once we had it out we found a plastic cap for one of the metal supports was missing.

We contacted customer service that night and they got back to us that same day with instructions on a replacement. It's been 2 weeks since I initially order the bed and I don't think my replacement will be here for at least another which is a shame because we're having guests stay over this weekend.

4 September 2019
Unprompted review

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