The Folio SocietyReviews 

32,616
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,642 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful binding, illustrations, and overall craftsmanship. Many people appreciate the careful packaging, ensuring products arrive in pristine condition, and the efficiency of the delivery service. The ordering process is frequently described as easy and smooth, contributing to an overall excellent service experience. However, some customers also noted issues with delivery times, particularly when paying for expedited shipping that did not meet expectations. A few other people also felt that the description of signed copies was misleading, as the author had not directly signed the book itself.

What people talk about most

Product

People report positive experiences with the product, consistently praising the high quality and beautiful... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the outstanding quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing delight with their purchases... See more

Service

Customers had positive experiences with service, often describing it as amazing, excellent, and flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life si... See more

Rated 5 out of 5 stars

One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx an... See more

Rated 5 out of 5 stars

The two books I wanted were sent quickly and packed with great care. I was waiting for ‘The Last Unicorn’ to come back into stock and was notified immediately. With it I bought ‘The Neverending Store... See more

Rated 5 out of 5 stars

I have purchased many books from Folio over the years. They are consistently great quality and look great on our shelves. I often buy titles that I reread over and over, and I appreciate the quality o... See more



Company details

  1. #7 of 20 best companies in Book Publisher
  2. #16 of 46 best companies in Book shop

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33k reviews

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4.8

All reviews

(32,616)

1,641 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful books

I have ordered several books over the last few months. They are beautiful and well made. They are nice to hold, flip through and read. I love the art work in each book I have purchased. The books are well packaged and have arrived undamaged. I like being able to track each package through the email I receive when the order is placed. The books have arrived within the time stated by the delivery service I choose. I have not had reason to reach out to customer service.

19 May 2026
Rated 5 out of 5 stars

Bomb proof packaging !

You know whatever title you chose from FOLIO, it's going to be a beautiful book !
The wonderful thing about them, besides there prompt service, is that you can always guarantee your purchase will arrive in pristine condition. There careful packing and stout packaging is second to none, I've never been disappointed.
The only small gripe I have, is when I signed up to be notified when a particular book I was after would be back in stock, I heard absolutely NOTHING !! If i had waited for there notification, I could have missed out completely, had I not discovered by lucky chance that the book was back in stock and " trending" .

18 May 2026
Rated 5 out of 5 stars

Very Happy Customer

Easy to order, delivered quickly, and the book itself, The Wind In The Willows, is a beautiful edition, with lovely thick pages and gorgeous illustrations. A proper book, to be cherished and cared for. Thank you.

19 May 2026
Rated 5 out of 5 stars

Unbelievable fast shipping and…

Unbelievable fast shipping and packaging!

Ordered 6 books and a set of Shakespear's complete works on a Thursday and they were delivered to my address in USA on the following Monday. Packaging was really carefully put togethor to ensure that there would be no damage, with superior outer and inner boxes and packing. In fact, I don't think that I have ever had anything shipped to me with greater care.

Books are very high quality and just as advertised. I am very much enjoying them.

18 May 2026
Rated 1 out of 5 stars

I'd like to leave a review

I'd like to leave a review, but unfortunately FedEx hasn't been able to deliver the package. You should look into this again.

18 May 2026
The Folio Society logo

Reply from The Folio Society

Thank you for your feedback. We were sorry to read that you have not yet received your order. Having had the chance to check with the courier, it looks as though this is scheduled for delivery on Monday the eighth of June. We do hope that the parcel is received safely and soon.

If you have any trouble with the delivery, please do drop us a line at customerservice@foliosociety.com and we will do our best to assist.

Rated 5 out of 5 stars

Perdido Street Station

Perdido Street Station. 1st:EXCELLENT customer service. 2nd: Code to get $25.00 off for my Birthday is generous and I'm very happy I purchased this beautiful book.

20 May 2026
Unprompted review

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