The Folio Society Reviews 32,601

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,642 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful binding, illustrations, and overall craftsmanship. Many people appreciate the careful packaging, ensuring products arrive in pristine condition, and the efficiency of the delivery service. The ordering process is frequently described as easy and smooth, contributing to an overall excellent service experience. However, some customers also noted issues with delivery times, particularly when paying for expedited shipping that did not meet expectations. A few other people also felt that the description of signed copies was misleading, as the author had not directly signed the book itself.

What people talk about most

Product

People report positive experiences with the product, consistently praising the high quality and beautiful... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the outstanding quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing delight with their purchases... See more

Service

Customers had positive experiences with service, often describing it as amazing, excellent, and flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life si... See more

Rated 5 out of 5 stars

One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx an... See more

Rated 5 out of 5 stars

The two books I wanted were sent quickly and packed with great care. I was waiting for ‘The Last Unicorn’ to come back into stock and was notified immediately. With it I bought ‘The Neverending Store... See more

Rated 5 out of 5 stars

I have purchased many books from Folio over the years. They are consistently great quality and look great on our shelves. I often buy titles that I reread over and over, and I appreciate the quality o... See more



Company details

  1. #7 of 20 best companies in Book Publisher
  2. #16 of 46 best companies in Book shop

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33k reviews

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Rated 5 out of 5 stars

Perfection in an imperfect world

From ordering to receiving,everything that Folio offers is characterised by excellence. Ordered on May 20,my parcel arrived June 3.Given the distance,that's very good indeed.

The books are perfect in every way. Just holding them is a pleasure.

21 May 2026
Rated 5 out of 5 stars

A long-time experience

I've always trusted Folio Society for a few years already - never been disappointed, the packaging, the delivery and more than high quality book always give me pleasure to collect and read the Folio Edition

21 May 2026
Rated 5 out of 5 stars

I've always been fascinated by the ads…

I've always been fascinated by the ads I've seen from Folio, I was lucky to find Pinocchio and Huckleberry Finn at a 2nd hand store in excellent condition.I will keep on buying future books not for me but my grandnieces age 12 and 15 because they love to read and I prefer to get them quality books that they could keep for years to come

5 May 2026
Rated 5 out of 5 stars

Well worth it

The book shipped quickly, arrived very well protected, and is absolutely beautiful. Well worth it.

18 May 2026
Rated 3 out of 5 stars

Purchased almost $900 worth of books…

Purchased almost $900 worth of books (Dante's Inferno, Shakespeare's Complete Plays, and Homeric Epics) Inferno and Shakespeare are almost perfect and I adore them. The Homeric epics, unfortunately, do not match the quality of the images on The Folio Society's website. The covers look like faded and worn out old carpet. They lack the saturation and contrast of the images on the website. Of course, some of this is a result of how the books are photographed but the difference is night and day. I reached out to FS to return them and asked them to cover the return shipping. No dice. The customer service representative, while friendly, actually suggested that I try to resell the books on the second hand market instead of shopping them back at my expense. I kind of couldn't believe that but so it is. Now, I'll think twice before purchasing from them again.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

The Odyssey

I already had a hardback copy of this translation but could not resist this wonderful Folio edition. Beautifully bound and illustrated.

20 May 2026
Rated 5 out of 5 stars

Beautiful books

I have ordered several books over the last few months. They are beautiful and well made. They are nice to hold, flip through and read. I love the art work in each book I have purchased. The books are well packaged and have arrived undamaged. I like being able to track each package through the email I receive when the order is placed. The books have arrived within the time stated by the delivery service I choose. I have not had reason to reach out to customer service.

19 May 2026
Rated 5 out of 5 stars

Bomb proof packaging !

You know whatever title you chose from FOLIO, it's going to be a beautiful book !
The wonderful thing about them, besides there prompt service, is that you can always guarantee your purchase will arrive in pristine condition. There careful packing and stout packaging is second to none, I've never been disappointed.
The only small gripe I have, is when I signed up to be notified when a particular book I was after would be back in stock, I heard absolutely NOTHING !! If i had waited for there notification, I could have missed out completely, had I not discovered by lucky chance that the book was back in stock and " trending" .

18 May 2026
Rated 5 out of 5 stars

Very Happy Customer

Easy to order, delivered quickly, and the book itself, The Wind In The Willows, is a beautiful edition, with lovely thick pages and gorgeous illustrations. A proper book, to be cherished and cared for. Thank you.

19 May 2026
Rated 5 out of 5 stars

Unbelievable fast shipping and…

Unbelievable fast shipping and packaging!

Ordered 6 books and a set of Shakespear's complete works on a Thursday and they were delivered to my address in USA on the following Monday. Packaging was really carefully put togethor to ensure that there would be no damage, with superior outer and inner boxes and packing. In fact, I don't think that I have ever had anything shipped to me with greater care.

Books are very high quality and just as advertised. I am very much enjoying them.

18 May 2026

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