The Folio Society Reviews 32,595

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,642 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful binding, illustrations, and overall craftsmanship. Many people appreciate the careful packaging, ensuring products arrive in pristine condition, and the efficiency of the delivery service. The ordering process is frequently described as easy and smooth, contributing to an overall excellent service experience. However, some customers also noted issues with delivery times, particularly when paying for expedited shipping that did not meet expectations. A few other people also felt that the description of signed copies was misleading, as the author had not directly signed the book itself.

What people talk about most

Product

People report positive experiences with the product, consistently praising the high quality and beautiful... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the outstanding quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing delight with their purchases... See more

Service

Customers had positive experiences with service, often describing it as amazing, excellent, and flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life si... See more

Rated 5 out of 5 stars

One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx an... See more

Rated 5 out of 5 stars

The two books I wanted were sent quickly and packed with great care. I was waiting for ‘The Last Unicorn’ to come back into stock and was notified immediately. With it I bought ‘The Neverending Store... See more

Rated 5 out of 5 stars

I have purchased many books from Folio over the years. They are consistently great quality and look great on our shelves. I often buy titles that I reread over and over, and I appreciate the quality o... See more



Company details

  1. #7 of 21 best companies in Book Publisher
  2. #16 of 46 best companies in Book shop

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33k reviews

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Rated 5 out of 5 stars

The Folio Society is the best in quality and delivery time!

The Folio Society provides an excellent product with immediate shipping and wonderful packaging. I have ordered three books from them and have been impressed with the quality above all else. Additionally, I am in the US but have never had to wait more than ten days for the delivery of an order. I highly recommend them for their quality and customer service.

5 June 2026
Rated 4 out of 5 stars

More options

would like if there were options to not use express delivery services, when using fedex, dhl or any of the big services i have to pay a large service fee in my country. It would be nice if i could choose to have the package sent by normal mail carrier.

3 June 2026
Rated 5 out of 5 stars

Great packaging and presentation

Thankfully, The Folio Society packages its high quality books with the same care as goes into the crafting of the book itself. It was a very positive experience buying from them.

5 June 2026
Rated 5 out of 5 stars

The product was amazing

The product was amazing. So beautiful and enjoyable to read. The customer service was wonderful. I really have nothing but comments to describe my exemplary interactions.

5 June 2026
Rated 5 out of 5 stars

Bibliophile for the real thing

I am a total bibliophile and particularly love to hold a book in my hands when I read. It's an entirely different experience than reading from a screen. Folio books provide the best experience in my view, from the order process, to receiving the book perfectly wrapped with a card from the individual sender and the feel of it in my hands. Exceptional.

4 June 2026
Rated 5 out of 5 stars

I recently purchased The Wanderer And…

I recently purchased The Wanderer And Other Old English Poems. It is my second book from Folio Society. I am very much pleased with not only the subject but how the book is crafted. The wonderful color illustrations only add to the reading experience. This a quality book! Ordering is quick. Delivery to the States does take some time, so that needs to be taken into account if ordered as a gift (mine was not).

11 May 2026
Rated 5 out of 5 stars

DUNE COLLECTION

The books were delivered on time. The overall quality of the books is stupendous and meticulously crafted with so much care that I fell in love with them at first sight and want to protect them from the force of nature that would destroy them. I will definitely be waiting for the final 2 books of the Dune collection.

4 June 2026
Rated 5 out of 5 stars

I have over 500 Folio society books

I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life since the early Seventies and I still get a thrill when the familiar FS box lands on the front porch. I love to read them, look at them and sort them using different criterion each time. Thank you Folio Society.

4 June 2026
Rated 1 out of 5 stars

"Signed" copy of Station Elecen

You advertised signed copies of Station Eleven. I was very disappointed when I received the book that the author had not signed it but had simply signed a pice of paper that was pasted (and poorly at that) into the front leaf of the book. The author never signed the book at all. I think the offer of a signed copy was false and misleading. Not what I would expect from The Folio Society.

4 June 2026
Rated 5 out of 5 stars

Wonderful Shop

It was lovingly packaged. The book is even more stunning than in the pictures. I'm very happy with it!

4 June 2026
Rated 5 out of 5 stars

Trusted Book Source

Every experience with this premium book merchant is totally satisfying. Books are of the highest quality. Shipping experience is timely and books arrive in perfect condition.

4 June 2026
Rated 5 out of 5 stars

Two Very Special Books

The two books I wanted were sent quickly and packed with great care. I was waiting for ‘The Last Unicorn’ to come back into stock and was notified immediately. With it I bought ‘The Neverending Storey’ which were both favourites of my daughters when young and will be special Birthday presents.
Thrilled to have these two beautifully illustrated books. Customer Service were so helpful and quick to answer any questions.

3 June 2026
Rated 5 out of 5 stars

Perfect experience

The website is very easy to navigate, the order was promptly processed and the books arrived very fast in perfect condition! Thank you for your wonderful service, I am very happy!

1 June 2026

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