The Folio Society Reviews 32,597

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,642 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful binding, illustrations, and overall craftsmanship. Many people appreciate the careful packaging, ensuring products arrive in pristine condition, and the efficiency of the delivery service. The ordering process is frequently described as easy and smooth, contributing to an overall excellent service experience. However, some customers also noted issues with delivery times, particularly when paying for expedited shipping that did not meet expectations. A few other people also felt that the description of signed copies was misleading, as the author had not directly signed the book itself.

What people talk about most

Product

People report positive experiences with the product, consistently praising the high quality and beautiful... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the outstanding quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing delight with their purchases... See more

Service

Customers had positive experiences with service, often describing it as amazing, excellent, and flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life si... See more

Rated 5 out of 5 stars

One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx an... See more

Rated 5 out of 5 stars

The two books I wanted were sent quickly and packed with great care. I was waiting for ‘The Last Unicorn’ to come back into stock and was notified immediately. With it I bought ‘The Neverending Store... See more

Rated 5 out of 5 stars

I have purchased many books from Folio over the years. They are consistently great quality and look great on our shelves. I often buy titles that I reread over and over, and I appreciate the quality o... See more



Company details

  1. #7 of 21 best companies in Book Publisher
  2. #16 of 46 best companies in Book shop

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33k reviews

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Rated 5 out of 5 stars

Perfect experience

The website is very easy to navigate, the order was promptly processed and the books arrived very fast in perfect condition! Thank you for your wonderful service, I am very happy!

1 June 2026
Rated 5 out of 5 stars

Top quality products and excellent service

One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx and Canada Post, which put my book in a locked space inside my building within a few days. That's a fast crossing of the Atlantic and a large landmass.

2 June 2026
Rated 5 out of 5 stars

All good

All good, but please add express delivery options for EU. FedEx economy took almost week and a half to arrive to Austria, with one day delay.

2 June 2026
Rated 5 out of 5 stars

Great website

I receive emails occasionally from the Folio Society, and when I saw their edition of The Neverending Story I couldn't resist. The website is very user friendly, with beautiful pictures of the selections currently on offer. The books were very well packed, and the delivery was quicker than I expected

1 June 2026
Rated 5 out of 5 stars

These books are works of art

These books are works of art. I bought “Neverending Story” as a gift for myself and my daughter- the quality is exceptional and reading it together is a magical experience. These are collector’a books, the kind of book you’ll want to pass on in the family to the next generation.

1 June 2026
Rated 5 out of 5 stars

Very good

Good selection to choose from. Good delivery and the book very safely wrapped. Very helpful if advice/help needed.

1 June 2026
Rated 5 out of 5 stars

Delivery service

I needed the book in a hurry in order to be in time for a birthday present so I paid extra for express delivery. Even though I live in Ireland and deliveries from the UK can be hit and miss post-Brexit, the book arrived in a couple of days, in good time for the birthday.

1 June 2026
Rated 5 out of 5 stars

Folio Subscriber

I have been a subscriber to Folio for many years. I find their books of value and very well done. I have never had a problem with an order, nor their products. Their books have been as described and even better than described.

20 April 2026

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