UPDATE Following this review the payment has now been processed DO NOT USE This would appear to be a scam company sent my iPhone, received an email to say “ Due to a site upgrade, we e... See more
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See what reviewers are saying
Sent off two iphones. Emails to keep me upto date re my order and re payment and monies were paid as soon as my phones had been located with no hassle. Very quick and efficient service. Hope this serv... See more
Very good service. Received postal envelope within one working day. Once they received phone ( sent for in 48 hour post paid bag) they emailed to advise safe receipt and confirmed payment had been mad... See more
They have had my phones since the end of February, i have tried ringing them, no answer, they do not reply to any communication requests through their internet page, the page says they have received m... See more
Company details
Written by the company
Looking to Sell a mobile phone? At FonePal we offer same day payment for your old mobile phone. We also offer cash for your broken and unwanted mobile phone.
Contact info
202-208 Cheetham Hill Road, M8 8LW, Manchester, United Kingdom
- 01615312326
- Support@fonepal.co.uk
- fonepal.co.uk
3.3
Average
141 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
No problems at any stage. Great service. A prepaid return bag arrived very quickly. Posted my old mobile phone and received a payment within 2 days.
9 July 2021
Unprompted review
Excellent service
Excellent service. Requested a postal paid return bag which arrived very quickly. Posted my old mobile phone and received a payment within 2 days. Couldn't be better!
3 July 2021
Unprompted review
Helpful, simple and convenient service.
I recently used FonePal to sell my old Samsung galaxy s5. The service was very quick and easy to use. I received a prompt receipt and confirmation. Staff member Dan was very helpful sorting out a payment query. All resolved quickly and painlessly.
24 May 2021
Unprompted review
Great
Easy to use and send back with envelope, great service to help when needed. Would recommend and use again.
18 May 2021
Unprompted review
Quick and easy sale of my old phone
Quick and easy sale of my old phone. Packaging arrived with clear instructions. Sent to Fonepal and received payment quickly as promised. Recommended.
14 May 2021
Unprompted review
Great!
Really good experience - they were very communicative which i appreciated and the process was very smooth.
They posted me the package to send my phone and immediately paid me once I met my end.
I would just say to readers to factory reset and unlock your phone before sending it - I did not know the difference in this! It was still very easy to do and the people did also offer to do it (at a cost) but the offer was good. Would definitely do it again.
13 May 2021
Unprompted review
Excellent service
Excellent service, very clear correspondence and agreed price paid very quickly.
12 May 2021
Unprompted review
Quick and hassle free
Excellent, quick and easy to send the phone back and get money in to my account. Will definitely use again.
10 May 2021
Unprompted review
Straight forward transaction
Straight forward transaction. Would use again.
10 May 2021
Unprompted review
Good service conducted exactly as they…
Good service conducted exactly as they stated. Fair prices. All very efficient and a good way to recycle old phones.
8 May 2021
Unprompted review
Prompt service and payment
Prompt service and quick and full payment. No hesitation to use this business again
4 May 2021
Unprompted review
Brilliant service
Brilliant service. Best price offered for my old phone. Quick payment. Very satisfied. Will definitely recommend. Thank you Fonepay.
1 May 2021
Unprompted review
Very quick and easy process from start…
Very quick and easy process from start to finish. Very pleased and would use again.
30 April 2021
Unprompted review
Easy to use website and simple process…
Easy to use website and simple process of finding and selecting your phone to sell. Email notifications were easy to follow of how to pack your phone and my freepost parcel arrived the next day.
30 April 2021
Unprompted review
Really fast service
Really fast service. Would definitely recommend. Only posted the phones on Thursday and was paid into my account on Saturday! Thank you.
24 April 2021
Unprompted review
Excellent service and easy to use
Excellent service and easy to use. Received a price, followed by a prepaid envelope the next day. Sent off the phone and received the promised payment 2 days later.
23 April 2021
Unprompted review
Great service
Great service. Would use again. Freepost and immediate payment. No hassle. Very pleased.
22 April 2021
Unprompted review
Thank you nice very quick transaction
22 April 2021
Unprompted review
Very good very quick
Very good service payment came quick and I had to pay nothing bingo
21 April 2021
Unprompted review
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