Foodhak Reviews 

367
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... See more

Rated 5 out of 5 stars

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... See more

Company replied

Rated 5 out of 5 stars

A cool experience with new tastes and flavours . I also learnt about the benefits of golden latte drink. 👍🏾

Rated 2 out of 5 stars

Underwhelming and overpriced! I'm not sure whether Foodhak is trying to compete with companies like Hello Fresh or with take away food but if falls short on both. Food is ok, but with a Katsu for exam... See more

Company replied

Company details

  1. Food Manufacturer
  2. also in
  3. Fitness and nutrition

Written by the company

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Contact info

3.6

Average

TrustScore 3.5 out of 5

367 reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(367)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Great meals

Great food, easy to prepare with simple instructions - would recommend. Red Thai Fish Curry was fantastic!

3 October 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Quick, Tasty, and Nutritious!

I am glad I was convinced to try these products. The Red Fish Thai and Jerk Prawn are just amazing--- flavoursome and full of protein, and who could believe how easy they are to make?

2 October 2024
Unprompted review
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Fantastic food

Great food - could not fault it but ..:: the delivery company left the box with builders in a house that is empty once they leave and I only got a photo of the box in a doorway - no note so had to walk up and down to find the house then wait til the builders arrived in the morning - that’s the good thing about their food being fresh - if it was frozen it would have been a disaster

3 October 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're sorry to hear you had an issue with the delivery but we're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 3 out of 5 stars

I really enjoyed the curry sauces.

I really enjoyed the curry sauces.
The food tastes good but is quite expensive to be non-organic.
Be aware they are not served with rice as pictured.

3 October 2024
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Reply from Foodhak

Hi there,

We're glad you enjoyed the taste of our dishes. We use organic ingredients where we can and are always investigating new supply chains to achieve a fully organic ingredient list.

Thanks,
The Foodhak Team

Rated 3 out of 5 stars

The package was so terrible

The package was so terrible, it leaked when I received it.

3 October 2024
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Reply from Foodhak

Hi there,

We're sorry to hear that your packaging leaked. We are currently in the process of changing our packaging to prevent this from happening.

Thanks,
The Foodhak Team

Rated 3 out of 5 stars

Left me feeling disappointed 😞

I chose 5 meals for my first box which looked lovely in the pictures.
The jollof rice was very tasty with a nice kick to it.
The burrito bowl lacked flavour and was quite liquid.
The chicken meatballs with courgette ribbons was very bland and there were only 3 courgette ribbons and hardly any sauce.
The katsu curry was quite watery with not much in the way of vegetables and the noodles dish we had, again lacked any real flavour.
I was going to try something else but the menu was quite limited.
When the box was delivered, there seemed to be no care in how it was packaged, as the trays were all mixed up inside. Not what you want when you open the box for the first time.
Sorry Food Hak. It left me feeling quite disappointed.

3 October 2024
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Reply from Foodhak

Hi there,

We're glad you enjoyed the taste of our dishes. We're sorry to hear that the unboxing experience wasn't what you were expecting - we will look into this.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Nope

Packaging was difficult to operate with. Portion sizes weren’t great.

Chicken dish stated “48g of protein” yet had 3 cubes of chicken in it.

Taste was pretty bland

3 October 2024
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Reply from Foodhak

Hi there,

We are currently in the process of changing our packaging to prevent these problems. All our dishes macro and micro nutrient information is accurate to what comes in the pouch.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Nasi Goreng

Really impressed with the Nasi Goreng. The flavours are bold and authentic, and it's satisfying without being heavy. I also love that it's packed with wholesome ingredients.
Perfect for when I want something quick but still nutritious!!

4 October 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 2 out of 5 stars

Food Is Tasty But Not Worth The Cost

Food Is Tasty But Not Worth The Cost. My Packets Were Very Close To Expiration By The Time They Were Delivered So It Defeated My Point Of Having Meals Ready For The Week.

5 October 2024
Unprompted review
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Reply from Foodhak

Hi there,

All our dishes are cooked fresh and are free from preservatives so the shelf life may be a little less than you are used to.

Thanks,
The Foodhak Team

Rated 3 out of 5 stars

Taste good/ small portions

The taste of the food was good, however the portions were really small. Also some of the dishes came without side dish, even though on pictures they were with.
Salmon bowl for example was the 1/3 of what it looked like on the photo. I really dont eat much but it wasn’t enough

8 October 2024
Unprompted review
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Reply from Foodhak

Hi there,

We're sorry to hear that your experience was anything less than perfect. All our dish pictures are serving suggestions and representative of the full portion size.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Amazing

Amazing, customer services and outspoken. Abiola and Tigi were amazing.

7 October 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Nutritious Meals Delivered with Care!

I’m so impressed with Foodhak. Their meals are fresh, nutritious, and so easy to prepare.
Plus, I love that the packaging is eco-friendly.

12 September 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Tasty. Freshly prepared. Awesome

Food delivered on time. No damage.
Flavours are authentic and fresh..

Taste incredible. And Clean...

Have already placed my second order!

At last a delivery food company that is worth using.

Highly recommend x

3 October 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Wholesome, Delicious Meals That Fit My Schedule!

Foodhak Rasam is insanely delicious! It has that kick of spice with all the Ayurvedic spices and is quite filling with the lentils. Still very low-calorie and satiating!!

5 October 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 3 out of 5 stars

Parts are nice but overall not for me

Delivery of the dishes was a shame all of the meals packaging are covered in sauce, I have checked the dishes to see which leaked and they all looked fine. So I had to bin some of the cardboard and wipe all the dishes down. Rice was not very pleasant on the poke bowl but the vegetables are lovely and the salmon. Had the jerk prawn dish as well the heat is good and overall nice flavour. Shame but I think I got put off by my meal packaging all being covered in sauce

3 October 2024
Foodhak logo

Reply from Foodhak

Hi there,

We're glad you enjoyed the taste of our dishes. We are currently in the process of changing our packaging to prevent these problems.

Thanks,
The Foodhak Team

Rated 3 out of 5 stars

Food looks well prepared however the…

Food looks well prepared however the portion size was relatively small (I'm a bulky individual) and needed seasoning.

3 October 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review our products.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Dog Food

This is honestly the worst experience with “food” I have ever endured in my 31 years on this earth. What I ordered and what I received was night and day. I was promised 5 meals which on presentation seemed quite appetising but instead I received 5 frozen doggy bags of which looked like smoothies and tasted like damp sewage. DON’T WASTE YOUR MONEY.

19 September 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Bland, overpriced, poorly managed :(

A sales person in Highbury and Islington got me to sign up, and everything they sold me on just isn’t true. The food is not flavourful, it’s actually really bland. The portions are also very small, not even enough for one person. So the promise that you’ll get healthy and tasty meals for good value is inaccurate.
My first box also has food exploded everywhere, so packaging could be improved. Most frustratingly, there is no clear way to cancel your account if you’re not satisfied. I can’t even log on to the app, as I’ve not been able to get a new password despite requesting multiple times. I’ve also tried several times to shut my account, been TOLD that my account is closed and inactive, only to then receive another notification that another order is on the way!

3 October 2024
Foodhak logo

Reply from Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Many of the packages broken and…

Many of the packages broken and leaking, making all look like a unpleasant dog’s dinner. Really disappointing, this was my first order and had hoped it worked. No thank you Foodhack. I don’t see how you are going to make it…

3 October 2024
Foodhak logo

Reply from Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

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