Foodhak Reviews 

367
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... See more

Rated 5 out of 5 stars

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... See more

Company replied

Rated 5 out of 5 stars

A cool experience with new tastes and flavours . I also learnt about the benefits of golden latte drink. 👍🏾

Rated 2 out of 5 stars

Underwhelming and overpriced! I'm not sure whether Foodhak is trying to compete with companies like Hello Fresh or with take away food but if falls short on both. Food is ok, but with a Katsu for exam... See more

Company replied

Company details

  1. Food Manufacturer
  2. also in
  3. Fitness and nutrition

Written by the company

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Contact info

3.6

Average

TrustScore 3.5 out of 5

367 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.6

All reviews

(367)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I received different items compared to…

I received different items compared to what I ordered. The salmon bowl packaging was damaged on arrival. The spicy chicken laksa was very bland.

3 October 2024
Foodhak logo

Reply from Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Will never recommend or use again

I only made one order but got charged for two. When I contacted them they denied all knowledge of this and then continued to ignore me. Plus I tried one pouch of the veg biriani and it’s gross.

3 October 2024
Foodhak logo

Reply from Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

I wasn’t impressed with the food

I wasn’t impressed with the food, the presentation was appalling and it seemed like what I was sold compared to what I presented were two different ends of the spectrum. The food were all in smoothie like conditions on the verge of spoiling.

3 October 2024
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Reply from Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

terrible

terrible decision to make by far.

3 October 2024
Foodhak logo

Reply from Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Good service and good food

The food is flavorsome and the portion size are right for me. I found that FoodHak responded quickly to queries raised I found them to be very easy to communicate with. Their website is fairly easy to navigate.

24 September 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Minty Moringa Pophaks

The refreshing mint flavours is perfect, and it pairs so well with the crunch. I didn’t expect to enjoy the moringa so much, but it adds a nice earthy touch.

I’d recommend you stock up because I finished them in one sitting.

7 September 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 2 out of 5 stars

Food in a box

I'll try most things once and this was my intention for foodhak. The discount on the 1st box was very appealing after being stopped on old street...but I must say if I'd read the reviews before hand I may have reconsidered. Depending on your food palate your going to love foodhak or hate it and there's no in-between. I live in a 14th floor flat and delivery service rang my intercom and then put the box of food outside a neighbours door instead of my door.
Granted foodhak is not responsible for that but when opening the box two of the food packages were split and the food was very reminiscent of the time I was in Police custody for 24 hours. Need I say more!

13 September 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi AJ,

We're sorry to hear that your Foodhak delivery experience wasn't up to scratch.

The Foodhak Team

Rated 3 out of 5 stars

Not as good as their competitors

Unclear information regarding food options.
Too few food options.
Inaccurate information from customer service.

24 September 2024
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Reply from Foodhak

Hi Marianne,

We're sorry to hear that you didn't enjoy your Foodhak experience. Our food menu rotates seasonally allowing you have to new dishes to try.

Thanks,
The Foodhak Team

Rated 2 out of 5 stars

watery and tasteless

I found the meals to be watery and tasteless. They were also marketed by the sales person as healthy choices yet contain gum and additives. Have cancelled subscription.

24 September 2024
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Reply from Foodhak

Hi Annie,

Sorry to hear that you didn't enjoy the taste of our food.

Thanks,
The Foodhak Team

Rated 3 out of 5 stars

Not a great first experience

Packaging of the food was terrible one of the dish look like baby food. The food didn't look appealing or tasted that great. Use by date was for 2 day after I had the food delivered. Delivery it was just left outside my front door no one checked to see if anyone was home,I was at home I'm so lucky it was still there 2hrs later when a person walking past knocked to say there was a delivery by my door

24 September 2024
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Reply from Foodhak

Hi Mags,

We're sorry to hear that your delivery was compromised. Unfortunately, this sits with the courier and is something we are currently reviewing.

We are also in the process of changing our packaging for a more visually appealing experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Fraudulent company

Fraudulent company. I tried logging in to cancel my account. It kept saying account not registered. I tried reaching out to them, but no response. I called my bank to cancel but they keep using other foodhak names to debit me. Horrible!

27 September 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi Anozie,

This seems like an odd issue. Please email contact@foodhak.com so we can find your account and refund you.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

SATISFACTORY CUSTOMER EXPERIENCE

Food quality,packaging and timely delivery. Simply put,I got value for money spent.

24 September 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

FOOD HAKS FANTASTIC

They always keep me well informed of when and where my delivery will be made.
They are always available to answer any queries and their food is always delicious 😋

24 September 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

The 1-Month Weight Loss Plan - so good!

As a busy mum, finding time to eat healthy is a challenge, so I was really keen to try the Foodhak Weight Loss Program. Honestly, it’s been such a game-changer! Their plant-based meals are packed with nutrients and superfoods, and they taste so good. The one month program is great because it’s also helped me stay on track with eating healthy. Recommend if you're looking for a healthy, easy way to shed a few pounds! Or to just create healthy eating habits!

24 September 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Slow delivery

The lady that made me subcribe to this has ensured me that the package would be delivered until thursday(It was a tuesday). It's monday now, and my food hasn't yet arrived. If i had been informed that the delivery would be this late, i would not have subscribed at the first place.

23 September 2024
Foodhak logo

Reply from Foodhak

Hi Hyoung,

We're really sorry to hear that your delivery experience didn't go as you'd expected. Please could you email your issue to contact@foodhak.com and we can sort out your box ASAP.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Pumpkin Spiced Granola

I love all of Foodhak's granolas, but this is by far my favourite. I love the golden colour, the smell of cinnamon and ginger, and the big CRUNCH! It keeps me full until lunchtime, and I never feel like I need to snack if I eat this for breakfast. I like mine with Greek yogurt and fresh berries, but my boyfriend eats it as a snack straight from the pack.

19 September 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Ashwagandha Choc Chip Cookies

These cookies are in a whole other league. This is a grown-up cookie. It's substantial and made with millet flour with no refined sugars, which means it actually needs to be chewed, not just swallowed like so many others made with junk and cheap sugar.✅ They are filling, crumbly, with a good crunch, and they actually have a taste, instead of just being sweet. Truly scrumptious.

22 September 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Effortless Nutrition, Perfect for My Busy Life!

Managing work and family leaves little time for meal prep, but Foodhak has been a game-changer.

The meals are fresh, nourishing, and taste fantastic! I’m especially in love with the Ayurvedic options—they feel like a treat for both my health and taste buds.

20 September 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

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